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Citizen Services KE
@C_ServicesKE
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Official handle for the State Department for Immigration and Citizen Services in the @InteriorKE, Republic of Kenya
Nyayo House
Joined January 2023
The new facility will enhance accessibility, efficiency, convenience as well as rubber-stamp the government’s very message of decentralization of services and inclusivity of all Kenyans. @DRSKenya @crs_kenya
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The proclamation comes as a great relief to Kenya’s border and pastoralist communities that have long been subjected to tedious and discriminatory processes when applying for their national Identity Cards. @JuliusKBitok @DRSKenya @crs_kenya @ImmigrationDept
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In their own words…Garissa residents are grateful for the convenience delivered by the new @ImmigrationDept office set for official opening by H.E the President @WilliamsRuto
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"The snake which cannot cast its skin has to die. As well the minds which are prevented from changing their opinions; they cease to be mind." – Friedrich Nietzsche Thank you Carol Musyoka for appreciating the @eCitizenKenya long journey to success.
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...security and integrity of the relevant data corrected in the process.@DRSKenya @crs_kenya @Sajili_IDKe
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Notably, Kenya recently waived the eTA requirement for 52 African countries, fostering regional integration and ease of travel. The delegation was hosted by PS @JuliusKBitok alongside Amb.Isaac Ochieng DG eCitizen, @EvelynCheluget (DG Immigration), and other departmental heads.
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Interior CS @kipmurkomen on Tuesday lauded the progress made in expediting the issuance of birth certificates, National IDs, passports and other registration and identity documents. Speaking at Nyayo House during a familiarization visit hosted by PS @JuliusKBitok , he noted the waiting periods for the critical documents has been slashed by more than 20 days. The CS also hailed @eCitizenKenya for successfully onboarding over 22,000 govt services that are now conveniently accessible online and the subsequent substantive growth of daily revenue collection. The CS who also addressed senior Department’s officials promised to build on the success of his predecessors at the Ministry of Interior @InteriorKE to optimize service delivery by addressing challenges around inadequate staffing and resource allocation.
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During his maiden visit to Nyayo House, CS @kipmurkomen accompanied by PS @JuliusKBitok engaged with citizens accessing services, listening to their experiences and appreciating their feedback. He was particularly impressed with the significantly reduced waiting times, reflecting the department’s commitment to excellence.
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