@cookiesews Hi! We replied to your DM message. Thank you! C.

@munizfraticelli You can also contact us by email at the following link: Thank you! C.

@munizfraticelli Hi Victor! For this issue, pls contact our support team via our Live chat @ the following link and one of our agents will assess the issue with your printer and resolve the problem with you:

@PatrickCCanning Hi Patrick! We are sorry to see the issue that you are having in trying to reach our team through Live chat. Instead, please contact our support team through our Email support from this link to send your request for help. Thx! C.

@TaranVH Or send us a private Twitter DM with your email address so we can help you better. Thx C.

@TaranVH Hi Taran! The link that we sent you to follow was the steps for « Turn Off the Show Status Monitor Feature” so that you don’t those pop ups every 5 minutes. If you have other issues, then pls use the Live chat link that was sent to you for support with an agent...

@TaranVH But if the issue persists, then pls contact our support team through our Live chat system from this link and one of our agents will be able to help you:

@JJJENNNNN Hi, you can try resetting your labeler by following these steps please ensure that you have installed new alkaline batteries. If the issue persists, please chat with a support representative here:

@TPS_32Planner @dontforgetchaos You can also make the change via the printer’s web interface rather than the printers control panel menu options. G

@TPS_32Planner @dontforgetchaos Hi, I’m sorry to hear that you are having difficulties with switching between Ethernet and Wireless, please note that only one network connection can be active at one-time. If you need assistance, please chat with one of our representatives. Thanks G!

@MrBadGuy905 Hi! For technical support on Brother products, we only have it through Live chat from a PC & Email support. To reach one of our agents, pls go to the following link for Live chat: . For Email support, pls use this other link: C.

@patchcollecter Hi Rodney! No you do not, you scan from the computer using the Brother software called Control Center 4. If you do not have it on your computer, then download and install the Full software from our download page from this link: C.

@patchcollecter But if you are still having difficulty scanning your receipt to your computer, please contact our support team via our Live chat system at the following link to get help from our agents: Thx! C.

@lola_pisca Hi Lola! Only our support team can be able to change your account email address from our system. Please use our Live chat system at the following link for an agent to change your account email: Thx! C.

@KZandee Hi! Please log into your account first and then add the product into your cart and then use the discount code. If the issue still persists, then contact our sales department through Live chat at the following link and an agent can help: Thx! C.

@normaegraham1 Hello Norma, Thank you for contacting Brother Canada. We are sorry about this delay in delivery. We have answered your message sent through Facebook Messenger. We await your answer there so we can help you. A.

@danjuneau Hi Daniel! Sorry to see that you had connection issues with a Brother printer. If you still have connection issues, pls contact our support team via our Live chat system at the following link and one of our agents will be able to help you: Thx! C.

@stoakleyaudio Hi Andrew! We are happy to see that you can print again with your Brother machine. Don’t hesitate to contact our support team if you need more help. Have a great day! C.