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B&N Customer Care Profile
B&N Customer Care

@BN_care

Followers
5,050
Following
1,897
Media
981
Statuses
32,955

The official Barnes & Noble Customer Service handle. Here to help daily 8 am – 5:30 pm EST. For NOOK support, tweet @NOOK_care

Joined September 2011
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@BN_care
B&N Customer Care
3 years
@EmbryEthan Thank you for bringing this to our attention. This is being looked into now.
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@BN_care
B&N Customer Care
5 years
@sunshinebts111 Once it's released on 8/2, you'll be able to check store availability by visiting the product page and clicking on 'Check Availability at Nearby Stores.' ^AT
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@BN_care
B&N Customer Care
4 years
@PrinceleeBear @weareoneEXO Hi. The "Self-Portrait" by Suho is available to pre-order here: ^cr
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@BN_care
B&N Customer Care
5 years
@_merpitscml_ It looks like it comes with 1 CD Album + 1 Photobook + 1 Double sided photocard + 1 Game coupon + 1 Lenticular + 1 Limited Poster. We also suggest checking our website for further info, on the release date. ^cr
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@BN_care
B&N Customer Care
7 years
Please don't wrap the cat 😂 🎁🎄🐱
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@BN_care
B&N Customer Care
9 years
@marclamonthill Thank you for alerting us to this. We're terribly sorry to hear this happened and will follow up internally as needed.
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@BN_care
B&N Customer Care
3 years
@iitsarock It's still happening tomorrow. ^RX
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@BN_care
B&N Customer Care
5 years
@SplooperGinger The sale is running until August 4th. ^AT
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@BN_care
B&N Customer Care
2 years
@bilphobia Sorry about that. You may DM us your location so we can provide it to the appropriate people for consideration. You could also visit The Barnes & Noble MANGA Shop online: ^RX
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@BN_care
B&N Customer Care
9 years
@samjcil Def not our policy. We're terribly sorry this happened, and will look into why.
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@BN_care
B&N Customer Care
3 years
@thelunacanyon Should be in stores soon. Please contact your local store for availability. ^RX
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@BN_care
B&N Customer Care
3 years
@EmbryEthan The original one you reported has been removed. We're now looking at the other.
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@BN_care
B&N Customer Care
7 years
@poisonbrivy @quirkypickings @VictoriaAveyard @UnseelieMe Thank you for alerting us to this. In no way does BN tolerate this behavior. 1.
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@BN_care
B&N Customer Care
7 years
@MrMaxTheAxe Yes, we have @DougStanhope book available on our website:
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@BN_care
B&N Customer Care
3 years
@raidercrazy88 We're sorry for the experience you had. Please DM us the store location, your full name and contact information, so we may provide it to our Retail Management Team to further review this.
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@BN_care
B&N Customer Care
6 years
@BarbeeSean Sean, the NYCC Funko Pops B&N Exclusives will be released on 10/5 at 3am EST. ^AT
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@BN_care
B&N Customer Care
6 years
@pouty_yoonji We suggest using the Full Site version on your mobile device.
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@BN_care
B&N Customer Care
4 years
How can we help you today?
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@BN_care
B&N Customer Care
6 years
Witch scary thriller are you reading? #Halloween 🎃
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@BN_care
B&N Customer Care
2 years
@SashaFan224 Sorry to hear that the copies are damaged. Please DM us the store location so we provide them with your feedback. ^RX
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@BN_care
B&N Customer Care
6 years
@ScottDC27 Scott, the B&N Exclusive Edition of Mister Miracle includes variant cover art by Mitch Gerads, a special introduction by Tom King, and the complete script to issue #1 . ^AT
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@BN_care
B&N Customer Care
8 years
@BoutiqueMags Many of our B&N locations carry it and should contact the local B&N store to confirm availability. ^cr
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@BN_care
B&N Customer Care
5 years
Doing what you like is freedom. Liking what you do is happiness. #ThursdayThoughts #success
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@BN_care
B&N Customer Care
11 years
@thephunion Unfortunately, we were unable to locate that item on the website.
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@BN_care
B&N Customer Care
6 years
@whalien789 Laura, due to the enactment of the General Data Protection Regulation (GDPR), we are no longer able to support accounts for EU residents. Countries in the European Union (EU) are no longer available to be selected in shipping/billing address. Sorry for any disappointment. ^AT
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@BN_care
B&N Customer Care
3 years
@LovelyKookminie Our current 10% off coupon should work. If you're having trouble, please DM us your email address so we can have a closer look. ^RX
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@BN_care
B&N Customer Care
5 years
I'm not addicted to reading. I can stop as soon as I finish one more chapter. #FridayFeeling #love #reading #books
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@BN_care
B&N Customer Care
6 years
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@BN_care
B&N Customer Care
7 years
Good morning! We're up and ready to help.
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@BN_care
B&N Customer Care
6 years
Your day is pretty much formed by how you spend your first hour. Check your thoughts, attitude and heart. #ThursdayThoughts #motivation #success #win
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@BN_care
B&N Customer Care
7 years
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@BN_care
B&N Customer Care
7 years
@TylerHu8 You may click on the "unsubscribe" link located at the bottom of the email, and follow the directions.
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@BN_care
B&N Customer Care
6 years
You can never get a cup of tea large enough or a book long enough to suite me. #CSLewis #TuesdayThoughts
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@BN_care
B&N Customer Care
6 years
Happy Friday! 🙂 #FriYay
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@BN_care
B&N Customer Care
3 years
@musicmyloves15 April, we're sorry to hear that you didn't have a good experience at the Kansas City, MO store. Please DM us the details (Time of incident/name or description of the bookseller) and include your contact email and phone number. ^RX
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@BN_care
B&N Customer Care
11 years
Happy 4th of July! Signing on now. Let us know how we can help you.
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@BN_care
B&N Customer Care
7 years
Have a #goodnight ! 🙂
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@BN_care
B&N Customer Care
7 years
@roww90 Yes we ship internationally. U may pre-order Signed copy- "Stirring Up Fun with Food" by Sarah M Gellar: ^cr
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@BN_care
B&N Customer Care
11 months
@heybri_ We appreciate your suggestion.
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@BN_care
B&N Customer Care
6 years
Good morning! How can we help you today?
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@BN_care
B&N Customer Care
6 years
@NOLIEINEEDYOU1 The POP Rocks: BTS - 7 Pack [B&N Exclusive] is scheduled to be released on 4/15. ^AT
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@BN_care
B&N Customer Care
3 years
You received the 10% discount of the $30 retail price. ^cr
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@BN_care
B&N Customer Care
2 years
@Serlentpops @BNBuzz At this time, we don't have any information to provide regarding the Jujutsu Kaisen: Megumi Fushiguro with Toad Barnes & Noble Exclusive Funko Pop.
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@BN_care
B&N Customer Care
7 years
@MaxDevlin The paperback is temporarily out of stock online. Keep an eye on the following link as the website is updated daily. The NOOK Book version, however, is available to purchase here:
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@BN_care
B&N Customer Care
3 years
@jlinse The Hawthorne Legacy (B&N Exclusive Edition) is available for pre-order here: ^RX
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@BN_care
B&N Customer Care
2 years
@RebeccaFKenney1 Amazon/CreateSpace authors have the ability to choose the extended distribution option for their titles. By choosing this option, their books automatically become available through Lightning Source. They make CreateSpace titles available to Barnes & Noble and other retailers. ^RX
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@BN_care
B&N Customer Care
6 years
#BNTIPS Come check out our Coupons & Deals page! Get there by clicking this link:
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@BN_care
B&N Customer Care
7 years
We like to read during our breaks. How about you? #Read #Books
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@BN_care
B&N Customer Care
3 years
Hi! How may we help you today? #customerservice #books
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@BN_care
B&N Customer Care
7 years
🙂 Today is #NationalRelaxationDay . Pick up a book and enjoy your day!
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@BN_care
B&N Customer Care
2 years
@kiltrry We don't have an exact date, but all stores should be receiving copies within the next few weeks. We suggest contacting your local store for more information.
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@BN_care
B&N Customer Care
6 years
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@BN_care
B&N Customer Care
8 years
@Hannahalltheway This is available for purchase on our website: ^cr
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@BN_care
B&N Customer Care
8 years
@herondarIing We suggest cont ur local store closer to the start of B-Fest Teen Book Festival for more info: ^AT
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@BN_care
B&N Customer Care
7 years
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@BN_care
B&N Customer Care
8 years
🙏🏽
@YOUNGLOVE619
(Cobra) Kai⚡️
8 years
@BN_care never seems to disappoint 😉
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@BN_care
B&N Customer Care
6 years
Good friends, good books and a sleepy conscience: this is the ideal life. #MarkTwain #quotes #HappyFriday
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@BN_care
B&N Customer Care
6 years
@SharkyReads Hello. The list is available to view online here:
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@BN_care
B&N Customer Care
9 years
Sorry everyone...Spam No Bueno :(
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@BN_care
B&N Customer Care
4 years
We are continuing to experience a systems failure that is interrupting NOOK content. We are working urgently to get all NOOK services back to full operation. Unfortunately it has taken longer than anticipated, and we sincerely apologize for this inconvenience and frustration. 1/2
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@BN_care
B&N Customer Care
6 years
We're signing off for the day. #goodnight
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@BN_care
B&N Customer Care
6 years
Shine Bright! #WednesdayWisdom
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@BN_care
B&N Customer Care
7 years
⛄️ Happy #WinnieThePooh Day! How can we help you? #GoodMorning
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@BN_care
B&N Customer Care
1 year
@HobbyRobby32 We're sorry it was canceled. If you would like us to take a look, DM us your order number and email address used to place it.
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@BN_care
B&N Customer Care
11 months
@wrathsemiliia The pre-order released date is when the order is fulfilled/shipped, not the delivery date. It will arrive according to the shipping method selected. Sorry for the disappointment.
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@BN_care
B&N Customer Care
5 years
There is a voice that doesn't use words. Listen. #WednesdayWisdom #Rumi #quotes
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@BN_care
B&N Customer Care
7 years
☀️ Good morning!
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@BN_care
B&N Customer Care
6 years
Have a wonderful night! #goodnight
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@BN_care
B&N Customer Care
6 years
Reading is dreaming with open eyes. Have a good night!
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@BN_care
B&N Customer Care
7 years
How can we help you today? 🙂 #book #hug
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@BN_care
B&N Customer Care
6 years
Have a #goodnight !
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@BN_care
B&N Customer Care
2 years
@MyGFreeKitchen Hi. So sorry to hear to hear that. We'll forward this to our retail team to look into.
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@BN_care
B&N Customer Care
7 years
@hamerthoughts Sorry it arrived in that condition, Daniel. DM us the order number and email address, we'd like to look into this. ^cr
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@BN_care
B&N Customer Care
6 years
Have a #GoodNight !
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@BN_care
B&N Customer Care
8 years
@Allday1Dupdates Next issue comes out 10/27>many of our stores will carry it. Pls call ur local BN to confirm avail on/around that time. ^cr
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@BN_care
B&N Customer Care
6 years
@b8bylegacy Idiana, it's available to purchase at this link:
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@BN_care
B&N Customer Care
6 years
@brittathedisco Hello Britt. Unfortunately, we don't have information as to when or if the Greatest Showman colored vinyl will be available again. We suggest checking our website frequently for updates. ^cr
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@BN_care
B&N Customer Care
7 years
Have a good night! 🙂
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@BN_care
B&N Customer Care
7 years
@Auzzeus you're welcome
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@BN_care
B&N Customer Care
6 years
Good morning Bookworms! 🐛☀️
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@BN_care
B&N Customer Care
7 years
Here’s a sweet deal: This Saturday, Buy 1 cookie, get 1 free when you purchase any item in the store! Ask a Bookseller for details.
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@BN_care
B&N Customer Care
6 years
@shookbtsstan Try using the Full Site version from your mobile device. ^cr
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@BN_care
B&N Customer Care
7 years
@Official_AlexB_ Looking into this now, Alex. ^cr
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@BN_care
B&N Customer Care
6 years
@fordanjig Thanks, Jordan, for bringing that to our attention. They've been removed. ^AT
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@BN_care
B&N Customer Care
9 years
@caro_2907_ps Pls check the following link for details: http://t.co/fAKQDLmOx4 For more info, we suggest contacting the store directly
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@BN_care
B&N Customer Care
7 years
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@BN_care
B&N Customer Care
7 years
@KateySagal @annettekelley Yes, we have it in stores. Pls click 'Want it Today' to check B&N store availability: ^RX
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@BN_care
B&N Customer Care
3 years
How can we help you today?
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@BN_care
B&N Customer Care
2 years
@tesssaaa27 We understand your disappointment. We sincerely hope that we can continue to serve your book buying needs online at or in one of our other locations. You may also follow their Facebook page for updates on a new location. ^RX
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@BN_care
B&N Customer Care
6 years
We’re off to read some books. Have a #goodnight !
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@BN_care
B&N Customer Care
3 years
@calbagaming We have reinstated international shipping from the U.S. to most countries. For a list of countries Barnes & Noble cannot ship to, please visit: ^RX
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@BN_care
B&N Customer Care
8 years
Paid To Read #My3WordDreamJob
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@BN_care
B&N Customer Care
7 years
Have a #GoodNight ! We're off to read some books.
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@BN_care
B&N Customer Care
9 years
@MondeeRedman Thank you for alerting us to this incident. We will look into this matter and try to understand what happened.
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@BN_care
B&N Customer Care
6 years
@CodsmacK Chris, it will be a limit of 2 Pops per character per customer. ^cr
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@BN_care
B&N Customer Care
6 years
Have a good night! ❤️
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@BN_care
B&N Customer Care
7 years
@EXISTENTIALKALE we're here for you if need be 🙃
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@BN_care
B&N Customer Care
6 years
@ninisxing You can pre-order it online now. The different versions of the album can be found at the following link: ^AT
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@BN_care
B&N Customer Care
7 years
@tinykittendoll We member 🙃
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