How #leadership can transform #customerexperience? - By listening to the #voiceofthecustomer: Direct, 1:1! - By experiencing the #customerjourney themselves! There are no shortcuts to #CX #Transformation And the change always is Top Down!

Reached top 5% on Topmate! 🌟 Perfect way to kickstart 2025! Let's connect on Topmate - your next milestone awaits. #Topmate #Growth2025

@DGCAIndia @RamMNK @mohol_murlidhar my @flyspicejet SG184 (Goa-Pune,28Jan) was abruptly cancelled. Refund promised, No alternate flight offered. Now hv to book at surge prices (nearly double). Totally unfair, pathetic #CX #CustomerExperience!Please intervene! #AirPassengerRights

@DGCAIndia @RamMNK my @flyspicejet SG184 frm Goa to Pune on 28thJan was abruptly cancelled. Refund promised, but no alternate flight offered. Nw hv to book at surge prices (nearly double). Totally unfair, pathetic #CX #CustomerExperience!Please intervene! #AirPassengerRights

@DGCAIndia @RamMNK my @flyspicejet SG184 frm Goa to Pune on 28thJan was abruptly cancelled. Refund promised, but no alternate flight offered. Nw hv to book at surge prices (nearly double). Totally unfair, pathetic #CX #CustomerExperience!Please intervene! #AirPassengerRights

🌟 Kickstart 2025 with Mindfulness!🌟 🎯 In this short clip from my #podcast with Holly Duckworth, she shares a powerful reminder: "#Mindfulness isnt a buzzword, but a muscle we can strengthen every day" Watch the clip 👉 #NewYear2025 #ThursdayThoughts

🚀 CX Leaders, we need your voice! Take the #StateofCX2025 #Survey to share insights on trends, challenges & innovations shaping #CX. It’s quick (<3 mins)! 🎁 Add your email to get the #StateofCXReport FREE! 👉 #CustomerExperience

RT @Hyken: Happy Monday! In this week's top 5, we read about customer experience statistics and trends, which 2024 CX predictions came tru…

RT @cxtodaynews: 5 Customer Experience Trends for 2025 & Beyond 🚀 CX Today's Charlie Mitchell introduces five customer experience trends to…

RT @DMGConsultLLC: 2024 was another tumultuous year for the customer experience (#CX) market with the entrance of many new artificial intel…

Got the People's Choice badge on Topmate! Your trust means the world to me! ❤️ #Grateful #Community

RT @LisaMartinTV: CX in 2025: Hyper-personalization, AI, & values-driven strategies lead the way. #CXTrends #AI #CustomerExperience #TechIn…

RT @michaelmiraflor: One of my favorite Trends decks dropped today: The Coefficient Capital x @NewConsumer (@FromeDome) 2025 Consumer Trend…

#SanatanDharma had #CasteDiscrimination? 🤔 In Ep6 of #Sanatana 0.0, we uncover the myths and truths of caste, explore its fluid origins, #Varna migration, and dive into the controversial #CasteCensus and reservations debate. Watch now: #Hindu

In my latest #TheXTpodcast snippet with @karenmangia, we explore: 1) Why #startups excel at #CoCreation 2) How large enterprises can stay nimble Watch the full episode for deeper insights into #innovation #Leadership 👉

Why Did We Celebrate #Diwali? 🌟 How is it connected to #GameOfThrones #WinterIsComing, or #Halloween, or #maritime #trade 🌏⚓?? Publishing a series of videos, to rediscover Diwali's true essence on #sanatan 0.0! #SanatanaDharma #Hinduism #Hindu

What does true #Employee #Recognition look like? ✨ how to move beyond traditional #Rewards & #Recognitions to recognizing attitudes, mindsets, behaviors Watch the full episode here for more insights:

What does true #Employee #Recognition look like? ✨ how to move beyond traditional #Rewards & #Recognitions to recognizing attitudes, mindsets, behaviors Watch the full episode here for more insights: #CX #EX #EmployeeExperience #CustomerExperience

🚀 New Episode Alert! 🚀 Join me on #TheXTPodcast as I dive deep into the 6 Es of #EmployeeEngagement with #ErycEyl. Learn how to make work more human 🎥 Watch the full episode here: #Leadership #EmployeeExperience #EX #Culture #Podcast #values