Abdullah Nesar
@Ajnesar
Followers
5
Following
24
Statuses
24
@SKECHERSUSA @SKECHERSUSA I have DMed the order details and contact info. I am looking forward to getting a better resolution.
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@SkechersIndia The response I got back from your team is kinda "I don't care". I seriously need this to be escalated, this does not solve my problem. Cc @SKECHERSUSA
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@EtihadHelp I am not getting any response from your end even on DMs. I have provided sufficient transaction details. I am not getting proper support from your end, please provide me the refund for the booking. Not interested in booking Etihad anymore.
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I don't understand what your Backend team is doing? How can it take 48+ hours to resolve a simple issue, neither is there an SLA for the fix. I don't see any transparency in the system. I am tired following up, please escalate this issue and resolve it ASAP @EtihadHelp @etihad
@Ajnesar Hi there, please send us a screenshot of the bank statement showing the deduction, your mobile phone numebr along with the country code on a direct message, and we will look into this for you. *Flo
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@EtihadHelp @EtihadHelp, I don't see the error now after refresh but my payment for the last transaction from UPI has been deducted and I haven't received a successful confirmation for the same over email/phone number provided while booking. Let me know if you need transaction details.
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