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Air India Express
@AirIndiaX
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Official account of Air India Express.
Gurgaon, India
Joined July 2013
@abhishek__ajj We understand your concern regarding the fare. Please note the prices are dynamic and vary based on several factors like demand, seat availability, and booking timings.
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@SwathiKommana Hi Swathi! An email with the details has been shared to your registered email ID via Case No - 17490343.
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@srkkhader Hi Abdul, please send us a direct message (DM) with both your booking details and the booking details of the person whose Zamzam water you have, so we can investigate further.
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@AbhisekMon We understand from your feedback that we fell short of meeting your expectations. Please accept our sincere apologies for the inconvenience caused. We hope to have the opportunity to provide you with a smoother and more enjoyable travel experience on your next flight with us.
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@AbhisekMon to inform you that we are unable to provide compensation for flight delays. Thank you.
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@AbhisekMon We understand your concern, Abhisek. We have reviewed the situation and boarding has already commenced. We appreciate your patience and understanding during this process. We remain committed to providing you with the best possible service.
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@AbhisekMon Abhisek, since the delay is less than 3 hours, service recovery options are not applicable for this flight. Thank you for your understanding.
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@AbhisekMon hours. Our airport staff has been notified to assist all affected guests. Please don’t hesitate to reach out to them for any immediate assistance. Thank you for your patience and understanding.
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@indentedcode Apologies for the delay, Adarsh. We're treating your concern as a priority and will update you via email under the provided case ID as soon as we have more information. Your patience is greatly appreciated.
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@KRepswal77375 We're glad that you had a good time flying with us, Kamal! We hope to share the skies with you again soon. Thank you!
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@jainabhi234 Hi Abhishek, we regret learning about your dissatisfaction. Could you please share the booking details via DM? We'll quickly get this checked.
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@yash26191 assist all affected guests. Please feel free to reach out to them for any immediate assistance. Thank you for your patience and understanding.
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