Atlanta 311
@ATL311
Followers
5,307
Following
319
Media
2,060
Statuses
17,752
The Official X account for City of Atlanta 311. We are your one stop shop for all non-emergency services and general information for Atlanta.
Atlanta, GA
Joined September 2014
Don't wanna be here?
Send us removal request.
Explore trending content on Musk Viewer
نيوكاسل
• 378696 Tweets
ايران
• 376290 Tweets
#حسن_نصرالله
• 137006 Tweets
#ReGLOSS3Dライブ
• 129988 Tweets
Sant Rampal Ji Maharaj
• 115879 Tweets
سوريا
• 97793 Tweets
巨人優勝
• 91872 Tweets
ジャイアンツ
• 77286 Tweets
フリーレン2期
• 71841 Tweets
リーグ優勝
• 68846 Tweets
Newcastle
• 45130 Tweets
CONCERT NI CULLEN
• 40272 Tweets
WeAreOneFor KAI
• 30712 Tweets
阿部監督
• 29950 Tweets
Gordon
• 23630 Tweets
#内村プロデュース
• 22400 Tweets
FALLING FOR DUNK
• 20138 Tweets
最高のライブ
• 19856 Tweets
就任1年目
• 17591 Tweets
#NEWMCI
• 14825 Tweets
Gvardiol
• 14809 Tweets
巨人ファン
• 14357 Tweets
#内P復活
• 14162 Tweets
大捜査線
• 12314 Tweets
総務会長
• 11021 Tweets
Foden
• 10813 Tweets
日本シリーズ
• 10020 Tweets
Pinned Tweet
Got a city service request? With ATL311, it's as easy as pie! Call, click, or tap your way to smooth city living – we’re just a phone call, website visit, or app download away! 🍑📞💻📱
0
3
4
Thank you to all of the 911 call takers, dispatchers and behind-the-scene teams around the world, especially our own
@TEAMATL911
, for all of your hard work and dedication to citizens 24/7/365!
#NationalPublicSafetyTelecommunicatorsWeek
#NPSTW
2
12
43
.
@Atlanta_Police
will not be dispatched to the scene of non-injury automobile accidents. If you are in an accident with no injuries, complete the SR-13 form found here:
24
38
40
#ATL311
will remain open and begin teleworking today until further notice. We encourage you to reach out to us on social media
@ATL311
, download our mobile app or visit our website at if you have any
@CityofAtlanta
questions or need to submit a request.
3
18
29
@ATLWatershed
ISSUES BOIL WATER ADVISORY FOR ATLANTA RESIDENTS & BUSINESSES 🚨
DWM calls for immediate water restriction to critical uses only. The boil water advisory will remain in place until DWM is cleared to lift the advisory. The map of the impacted areas is forthcoming.
6
38
26
ATL311 is your one stop shop for all non-emergency City of Atlanta services. Was your trash missed? Did you see a pothole or damaged street sign today? We got your back! Submit your request on our website or call us at 404-546-0311!
0
18
24
This week in
#AtlantaBlackHistory
we are recognizing Atlanta's first black millionaire, Alonzo Herndon. By 1904 he owned three barbershops in Atlanta.
0
11
25
It's the most wonderful day of the year! We're proclaiming 03/11 as a day to celebrate all of the
#311
centers that are providing a connection, for their respective citizens, to government services and information. Let's give ourselves a hand!
#Happy311Day
0
8
22
@atlurbanist
Good morning, Darin. To report illegal parking, please reach out to APD by dialing 911, or the non-emergency line at 404-658-6666. You may also report to ATL+ by phone at 404-201-5396 or their online reporting form: .
1
0
21
Let's take a dive into Atlanta's first black neighborhoods. Before the Civil War, the city was divided into five wards that became home to black settlements. Those settlements include Jenningstown, Summerhill, and Shermantown in the fourth ward.
2
9
22
For
#NationalSiblingsDay
we want to recognize all of our
@Cityofatlanta
brothers and sisters! Thank you for all that you do. Without you, we wouldn’t be who we are today! ❤️
0
5
21
Today marks the beginning of
#MarchMadness
so we’re going to put a spin on things and do
#ParkMadness
! We’ll be showcasing parks around
#Atlanta
where you can shoot some hoops to join in on the fun!
@ATLParksandRec
1
6
21
📽️FILMING NOTICE📽️ Tonight there will be filming in Centennial Olympic Park based around the bombing that occurred during the 1996 Summer Games. There will be numerous loud special effects and emergency vehicles lasting as late as midnight and possibly beyond.
1
10
20
Severe weather is here. In case you need a refresher on the difference between a Tornado Watch and a Tornado Warning, let the cupcake guide you...
1
4
19
Don't miss out on this year's
#ATLMayors5k
! Register today at for a chance to run on
@atlairport
's 5th runway with
@KeishaBottoms
!
#Atlanta
0
11
19
🚨 URGENT NOTICE 🚨
A water main break is impacting water service for customers across the City of Atlanta. The Department of Watershed Management is working to resolve the issue.
5
12
18
June is
#ImmigrantHeritageMonth
and we want to hear your story! Come join us tomorrow at 12:30pm at Plaza Fiesta located at 4166 Buford Highway to
#CelebrateImmigrants
in Atlanta! For more info click here
0
6
18
#DYK
that
#Atlanta
has over 70 streets with a variation of Peachtree? Well you do now! To ensure you don’t lose your way or get confused, please report any street name signs that are in need of repair to ATL311!
#FunFactFriday
0
2
16
Do you know what today is? It's
#311Day
! A day to celebrate all of the 311 centers across the country providing a connection to government services and information for their respective citizens. We commend you all!
#National311Day
🎉
1
7
18
Guess who is still here...
#ATL311
!
Big shout out to
@ATLPublicWorks
because they are still coming to collect your solid waste as scheduled. If you experience a missed collection, please report it to us!
1
3
16
ATL311 has kicked off the
#311LipSyncChallenge
with the Kim Possible theme song! We are calling out all other 311 agencies to produce their own video! We hope you enjoy this video as much as we enjoyed making it. 📽️
2
6
16
@tish________
@BigO21_
@CityofAtlanta
Good afternoon, and thanks for looping us in. Please provide an address or intersecting streets so that we may submit a case.
0
1
17
ATL311 continues to work diligently in providing great service to our customers. Having a hard time getting through on the phones? Our social media team is here to help with any service request you would like to submit. Just DM us!
3
7
15
It is always a pleasure to serve our city! ❤️❤️❤️
Atlanta’s
@ATL311
representatives are working hard from home taking your calls, answering your questions, and entering in your service requests. THANK YOU to these hardworking individuals for keeping our city moving. They are distancing but not distant!
#OneAtlanta
1
9
47
0
0
16
That's right, FREE entry to all 15 City of Atlanta
@ATLParksandRec
outdoor pools through Monday! Get out there and enjoy the heat but stay safe, Atlanta! 🏊♀️
0
12
15
Get ready to set your calendar for 4 days of arts and entertainment on the
@AtlantaBeltLine
August 8-11 with the first annual Art Movement Film Music (A.M.F.M.) Summer Fest! Check out the flyer for details. Oh, did we mention it's all FREE?!
#beltlineart
0
14
16
Our Public Works Department at work, way to go! 👏
0
0
16
Happy
#IndependenceDay
, Atlanta! As a reminder, ATL311 will resume with normal business hours, 7:00am- 7:00pm on Monday, July 6th. Be sure to take advantage of our online portal and mobile app!
2
6
16
Happy Birthday,
@KeishaBottoms
! 🎂🥳 Thank you for all that you do for this beautiful city!
#Atlanta
Join us in wishing the 60th Mayor of our city a very Happy Birthday! Enjoy your day, Mayor
@KeishaBottoms
!
#OneAtlanta
46
110
537
2
5
16
Here's another
#NationalBikeMonth
ATL311 reporting tip! We want to ensure our
#Atlanta
cyclists are secure within the bike lanes from our four-wheeled commuters, so be sure to report any damaged or missing flexposts and bollards. We’ll make a case for it to be taken care of!
8
5
15
Update from
@ATLPublicWorks
: Yard trimmings WILL NOT be collected at this time. Other services may be delayed, but WILL BE collected.
7
7
16
Did you see a pothole today? You can submit an online service request for pothole repair 24 hours a day, 7 days a week by clicking here .
0
8
16
#DYK
the coffee grounds from your morning cup can help reduce waste, save water and more? Just use it for compost! To find out how to get started, mark your calendars for next Wednesday to attend the last composting workshop of 2018 with
@ATLWatershed
!
#Atlanta
#FunFactFriday
0
10
15
Sign up for
@CityofAtlanta
emergency alerts including
🚨boil water advisories🚨 by signing up for
#NotifyATL
. To sign up, text NOTIFYATL to 888777 or click here ➡️
4
11
16
#DYK
@PADatlanta
works with ATL311 Supportive Services for non-emergency concerns related to mental health, substance use, or extreme poverty? Dial 311 Monday-Friday, 7am-7pm, to make a referral so a PAD Harm Reduction team can go & attempt to connect the individual to services.
0
8
14
Start spreading the news, the ATL311 Mobile App is finally here! Be sure to download it NOW so you can begin submitting requests TODAY. Find it by searching ATL311 in your app store!📱
0
6
14
Be the first to know about
@CityofAtlanta
emergency alerts including curfew information by signing up for
#NotifyATL
. Text NOTIFYATL to 888777 or click here ➡️
1
16
14
Today is March11th which makes it
#National311Day
!🗓️ Please join us in celebrating 311 as a resource for communities around the country to connect with their city's non-emergency services. Shout out to all other 311's out there who are making their city proud!🥳🎉
2
7
15
A bets a bet! Even though it pained us to wear these colors, here is your pic of Atlanta Falcons fans in Eagle green
@philly311
. 😠
#MaybeNextYear
#311Challenge
0
4
15
ATL311 is currently experiencing high call volume. Please reach out to us on social media or at . Due to the high volume of messages we are receiving on social media, you may experience a delay in response but we will respond as soon as possible.
0
4
6
Do you have
@ATLPublicWorks
,
@ATLWatershed
or general
@cityofatlanta
questions? No need to call, you can speak with an
#ATL311
representative right here or any other platform you choose!
0
8
14
We can't think of a better day to have
#LawEnforcementAppreciationDay
than today, the day after the big game! Thank you
@Atlanta_Police
for your service and dedication yesterday, and everyday! 🚔
1
5
15
It's getting warm outside again and the streets are packed with cars, pedestrians, bikes, and even scooters! Here are some reminders on how to ride safely on bikes and scooters in
#Atlanta
!
#FunFactFriday
3
8
15
We enjoyed having
@CityofAtlanta
’s Deputy COO, Jon Keen, tour the
#ATL311
facility and listen in on some of the calls we received today!
#Atlanta
1
3
14
Councilmember
@AmirForATL
presents a proclamation at the
@social_shakeup
conference declaring this week Social Shake-Up Week! His tips to out of towners: do not say "Hotlanta" and do not ride scooters on the sidewalk!
#SSU2019
0
5
14
ATL311 hit the
@CityofAtlanta
streets today looking for issues to report so we can improve our city! We found this traffic light at the intersection of Krog St NE & Edgewood Ave SE with a bulb out. No worries though, we submitted service request # 1125540419 for repairs! 👍
1
0
14
Thank you
@KeishaBottoms
🥰
Mayor
@KeishaBottoms
has a special message for our
@ATL311
representatives. Thank you for keeping our city moving. Your job is important and appreciated!
#ATLStrong
2
21
64
0
2
12
Imagine how uncertain life would be without 911. Thank you
@Atlanta_Police
for all that you do!
#911AppreciationMonth
🚔👮♂️
1
3
14
Will you be at
@ATLStreetsAlive
this Sunday? We will!😃
Mention this tweet to receive a special prize! 🎁
Join us on Sunday, September 29 for
@ATLStreetsAlive
- Southwest! The street will be yours to walk, roll, bike, and play from 2:30-6:30 p.m. Click here for details:
#ATLStreetsAlive
1
5
12
6
6
14
SPECIAL ANNOUNCEMENT📣: Starting TOMORROW, September 13th, you will have the option to use the new ATL311 Chatbot on !
0
16
13
#ATL311
was at Mayor Keisha Lance Bottoms Town Hall Meeting last night at Cascade United Methodist Church. Come see us for the next community conversation on Thursday, March 28th at 6:30 pm at FanPlex located at 768 Hank Aaron Dr. SE. 👍
#OneAtlanta
2
4
14
Just a heads up that on Monday, January 18th, ATL311 will be closed in honor of
#MLKDay
. There will also be no solid waste services from
@ATLPublicWorks
, resulting in a one-day delay next week.
0
5
13
Save this post! Temperatures are beginning to warm up in Atlanta, but they may drop again soon. Here are a few tips for frozen pipes!
0
11
13
We are excited to announce that we are the winners of
@csweek311
’s Award of Excellence! This award “showcases positive impacts to organizational components of customer service centers” and we make it happen because of YOU, the people of
#Atlanta
!
#AwardofExcellence
#ENGAGE311
1
7
14
Today is the last day to cast your
#vote
early ahead of
#ElectionDay
. Need to find your nearest polling location? The ATL311 mobile app can show you the way! Check out our how-to video below then download the mobile app by searching ATL311 in your app store. 📱
0
9
13
Remnants from
#HurricaneSally
, including heavy rain and wind, are expected to impact the
#Atlanta
area today. Be sure to sign up for emergency alerts by texting "NotifyATL" to 888777 and report any storm related issues to
#ATL311
!
0
15
14
Report issues around Atlanta by tweeting us directly or just use the
#fixmycityatl
hashtag! Let's make Atlanta better!
1
7
11
We don’t want our
#Atlanta
bike community to ride outside the lines during
#NationalBikeMonth
! Report any missing or faded bike lane markings to
#ATL311
today to ensure a safer ride!
0
7
12
Mark your calendars for September 19th to attend the last rain barrel workshop of the 2018 series! Come out to see how to make your own barrel with
@ATLWatershed
and start saving money on water while helping the environment!
1
6
13
The annual Love Our City Community Improvement Campaign is underway! Now until Feb. 28th, email requests to DOCCleanUp
@atlantaga
.gov & include Love Our City in the subject line. Requests include: grass cutting, debris & graffiti removal, boarding abandoned buildings, etc.
1
6
13
In honor of
#LawEnforcementAppreciationDay
, we thank
@Atlanta_Police
and
@ATLCorrections
for their dedicated service to keeping our
#Atlanta
communities safe. You are very much appreciated!
0
5
13
Congratulations to the ATL311 Top Performers for March, Denise and Kesha! Thank you for all that you do and providing Atlantans with great customer service! 🏆
0
2
13
#CityHallSelfie
day is tomorrow! Drop by City Hall or any government building and take your most creative selfie and share it using
#CityHallSelfie
&
#COASelfie
. Here’s a look at our selfie from last year!
0
3
12
Congrats to our Top Performer for September, Lisa! She has great energy and provides top of the line customer service. Call ATL311, you may speak with who WON!🏆
0
2
12
Introducing... ATLCORE! Coming later this Fall 2020, Atlanta’s new Business License & Permit portal will allow you to apply & pay for your business licenses & permits online! Subscribe for updates by texting ATLCORE to 888777 or scan the QR code below!
1
6
13
Meet us at City Hall on Monday for the kick-off celebration of
#NationalPublicWorksWeek
with
@ATLPublicWorks
! It’s an event you don’t want to miss!
#Atlanta
0
8
13
Thank you to all of our employees who came out to celebrate
#ImmigrantHeritageMonth
at Atlanta City Hall today!
#IHM2017
1
2
12
ATL311 is back to work assisting our constituents after our
#CityHallSelfie
Day celebration!
#COASelfie
@Cityofatlanta
@gacities
@ELGL50
0
3
11
Having a hard time getting a response through one channel/ Try another! Here are the different ways you can submit a request to ATL311!
5
4
12
Thank you Zone 6
@Atlanta_Police
Officer Saint Jean for taking 311 out in the streets and showing us how it's done! 🚔
#APD
#ridealong
0
4
12
Join us at Friendship Field tomorrow for
#LudaFamDay
! We'll be there from 12pm-7pm, so be sure to stop by our table to learn more about
#ATL311
and get some swag!
#Atlanta
0
5
12
Tomorrow is the last day to donate shoes to the Mayor's Office of Constituent Services for the Sole of Atlanta campaign. Their goal is to provide 3000 pairs of new sneakers to
#Atlanta
's most vulnerable citizens and you can find more information on the below flyer.
#SoleofAtlanta
0
4
11
We’re showing you different ways to use the ATL311 Mobile App with
#HowToTuesday
! Today, take a look at the steps to discover the different options to dispose of that item you’ve been unsure about. If you don’t have the app, be sure to download it today! 📱
#Atlanta
0
9
12
Today, we joined
@ATLPublicWorks
Solid Waste Services and other
#Atlanta
Departments for Operation Clean Sweep! This is an initiative to clean-up and enhance neighborhoods throughout Atlanta.🧹
0
3
12
#DYK
@PADatlanta
works with ATL311 Supportive Services for non-emergency concerns related to mental health, substance use, or extreme poverty? Dial 311 Monday-Friday, 7am-7pm, to make a referral so a PAD Harm Reduction team can go & attempt to connect the individual to services.
0
9
12
#DYK
that you can request an
@Atlanta_Police
officer to attend your school's career day? Just submit a request in writing to the Community Liaison Unit at atlantacops
@atlantaga
.gov or call 404-546-7516!
#FunFactFriday
#Atlanta
0
7
10
@ATLWatershed
ISSUES BOIL WATER ADVISORY FOR ATLANTA RESIDENTS & BUSINESSES. The boil water advisory will remain in place until DWM is cleared to lift the advisory. The map of the impacted area is below. Continue to follow us for updates.
3
13
11
We are so honored to be named a finalist in the category of Best Social Media in Customer Service!!! 🥳
Congrats finalists! The Golden Post Awards recognizes outstanding use of social media by government agencies in the U.S.
1
0
10
2
2
10
We are honored to be named as a finalist in the category of Best Social Media Customer Service! 🏆🥳 Wish us luck, Atlanta! 🤞
Announcing the Golden Post Awards finalists 🏆
Congratulations to the finalists and huge thanks to all of our judges - we couldn’t have done it without you. Join us in celebrating one winner from each category at
#GSMCON2020
!
3
5
42
1
2
11
The first radio station owned and operated by African Americans was founded in Atlanta in 1949. It offered a platform for jazz and blues musicians as well as Dr. Martin Luther King Jr.’s Sunday sermons.
#BlackHistoryMonth
#WerdRadioStation
#AtlantaBlackHistory
1
7
11
#DYK
@PADatlanta
works with ATL311 Supportive Services for non-emergency concerns related to mental health, substance use, or extreme poverty? Dial 311 Monday-Friday, 7am-7pm, to make a referral so a PAD Harm Reduction team can go & attempt to connect the individual to services.
0
8
11
We hereby officially challenge
@philly311
. When the
@AtlantaFalcons
beat the Philadelphia Eagles this Saturday, you have to wear red & black and send us a picture or vice versa. So far
@CharMeck311
and
@MyLA311
have not been so lucky. Do you accept?
#311vs311
1
1
11
#DaylightSavingsTime
ends this Sunday, November 4th, at 2:00 am! Don’t forget to set your clocks back 1 hour. Enjoy your extra hour of sleep, Atlanta! 😴
2
10
11