@jstewartp1969 Sorry, to hear about that. There where so called Airport Guides on the spot to guide the passengers. We regret that you did obviously not see them. However, we have forwarded your feedback to the appropriate autorithis in order to take improvement measures. Best regards.

@italialondon Due to construction work, one of the two Skymetro tunnels has to be closed. This measure leads to restrictions in transportation to Terminal E and will continue until mid-February 2025. Replacement buses are in operation during this time. Thank you for your patience.

@julieveisy @easyJet Dear Julie. We regret that you had to accept longer waiting times at the passport control. Please be informed, that the Zurich Cantonal Police is in the responsibility of the passport control, that is why we have forwarded your feedback to them. Best regards from Zurich Airport.

@jstewartp1969 The shuttle to terminal E needs to be modernized after more than 20 years of operation. During the revision, one tunnel has to be closed and therefore replacement buses are transporting passengers to and from Terminal E so that waiting times can be kept as short as possible.

@nycfksh We regret that you had difficulties with the offered WiFi service. Due to a Swiss legislation, we had to implement a login system to protect the personal safety of users of our services. To access the WiFi a code is needed. On our homepage you may find detailled information.

@equitycaller @swissairblue The baggage handling is in the responsability of the airline resp. its handling agent. Missed baggage must be registered at lost & found desk of the arrival airport or directly on the airline's website who is your contractual partner in connection with your flight ticket. Rgds

@equitycaller We truly regret the inconveniences you had to put up. This does not correspond to the image we would like to convey. We will forward your message to the responsible departments and ask them for appropriate measures to avoid such situations in future. Best regards from ZRH

@Sarika29134216 @swisspolice @PMOIndia @LZPolice @FlySWISS Hello Sarika, for items lost on the plane, the handling company of your airline is responsible. In your case, Swissport. You can fill out this form: We sincerely hope that you get your phone back. Kind regards from Zurich Airport

@Sarika29134216 Hello Sarika, your airline's handling company is responsible for items that are lost on the aircraft. In your case, it is Swissport. You can fill out this form: We very much hope that you will get your cell phone back. Kind regards from Zurich Airport

@DenisMacShane Hi Denis, you can find all the WiFi Stations here on our website: Best regards from Zurich Airport

@SinghAsh11 @manairport We regret that you have been affected by a flight cancellation and the caused inconveniences. We will share your thoughts with the proper authorities and hope that your future trips will be more pleasant ones. Best regards from Zurich Airport.

@SinghAsh11 @FlySWISS We regret that you have been affected by a flight cancellation and the caused inconveniences. We will share your thoughts with the proper authorities and hope that your future trips will be more pleasant ones. Best regards from Zurich Airport.

@CoopsieDazy Thank you very much for your comments. We agree that the situation described does not meet our objectives. We will share your experience with the responsible autorithies within our company and hope that your future stays will be more memorable ones. Best regards from ZRH

@SwissZionist We, as the airport operator, have no access to luggage information. For the first 5 days, the airline's ground handler at your destination is responsible (Lost & Found). From day 6, it's the airline's responsibility. We hope you recover your suitcase soon. Best regards from ZRH

@colm5_doyle5 Hi Colm, we recommend contacting Swissport Lost and Found directly at +41 848 555 200 or via email at zrh.lostbag@swissport.com. They’ll be able to assist you further. Best regards from Zurich Airport

@JazzyJayyyy We regret the described inconveniences. Please note, that the destination airport is responsible for missed luggage during the first 5 days. From day 6, the airline takes over. We hope that you will get back your luggage soon. Best regards from Zurich Airport.

@vasilesveicaFL Dear Vasile Sveica We regret that you were faced to any inconveniences. We will share your experience with Zurich Cantonal Police (@kantonspolizei_zuerich), who is in charge of the security checks at Zurich Airport. Best regards from Zurich Airport.