Zendesk
@Zendesk
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The intelligent heart of customer experience | 🔗:
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🔓 Secure your spot at
#ZendeskRelate
2025:
💡 Join us in Las Vegas March 25-27, 2025 to learn from the world’s top CX trendsetters, hear emerging trends from AI and CX visionaries, and network with the best of the best CX leaders. Register now.
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.
@lovepop
is on a mission to create one billion magical moments. ✨ See how they're using Zendesk to be the
#ChampionsOf
bringing people together. 💌
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3K
The
@Freshly
team are
#ChampionsOf
eating right and treating their customers right. See how they use Zendesk to cook up amazing customer experiences. 👩🍳
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3K
While we get ready to stream the new
#FixerUpperWelcomeHome
, you can watch how
@magnolia
became
#ChampionsOf
treating customers like family, thanks to a little help from Zendesk. 🏠
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140
3K
.
@magnolia
uses Zendesk to put out the welcome mat for every customer 🚪 👋, however they arrive 📞 💬 📧. See what makes them the
#ChampionsOf
lasting relationships.
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2K
From pop-up cards 📬, to a pop-up support team 👥. See how Zendesk helps
@lovepop
double its CX for peak season, to be the
#ChampionsOf
bringing people together 🤗.
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2K
Sometimes the best gift is the gift of gratitude. 🎁 Share a special thank you with our
#ThankYouMachine
this holiday season:
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1K
👀 What is
#ZendeskRelate
?
💡 Our annual flagship conference brings experts together to share what's next in CX. Join us in Las Vegas April 16-18 to dive into hot topics like AI, the future of customer service, and employee experience trends.
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1K
💡 Busy business owners know that maximizing efficiency in the digital age is key. That's why
@Sherrell_Dorsey
turns to
#GenAI
to keep things running smoothly, no matter where her work takes her.
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1K
👉 Attend
#ZendeskShowcase
NYC for free:
@awscloud
's Viktoria Semaan highlights event takeaways. 👀 Hear from AI top voices like
@alliekmiller
,
@decisionleader
, and
@stephdink
.
🧑💻 Catch the big AI announcements virtually:
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1K
😭 POV: When the chatbot can't figure it out...
🤖 Meet more struggling AI bots and learn how
#ZendeskAI
is better built for your business:
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1K
🥴 Bumbling customer service bots are highkey not a vibe, like
@anjelahjohnson
found out.
🤖 Check out the other bots you'll want to avoid and learn how
#ZendeskAI
makes customer service seamless:
7
41
1K
Send a personalized holiday thank you card to that person who’s always on the nice list. 📝
Try our
#ThankYouMachine
today:
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🤝 For
@sherrell_dorsey
, personalization and data privacy go hand in hand. As highlighted in our
#CXTrends
2024 report, security is no longer an add-on — it should be seamlessly integrated throughout the customer journey:
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🤖 Don't let your customer experience get ruined by bumbling bots like
@anjelahjohnson
here.
👉🏼 Meet the rest of the struggling
#AI
bots and learn how
#ZendeskAI
makes customer service seamless:
8
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823
If a prized possession (like HunBun) gets left behind on your trip, help is ready to go. When all your go-to hotels use Zendesk AI, every urgent message gets VIP service:
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⚡️ Enhance the employee experience with Zendesk’s latest innovations:
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👀 If you use Zendesk, make sure to save 30 minutes on March 5 for this:
Get your product questions answered live, and learn about:
💡
@klausapp
and
@tymeshift
, our latest WEM solutions
🤖
#ZendeskAI
advancements
🔐 New data privacy and security features
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671
🎟 Save your virtual seat for
#CXTrends
2024:
🚀 Join us for a journey into customer experience as experts from
@ClassPass
,
@Purple
, and Rue Gilt Groupe discuss the themes uncovered in the Zendesk CX Trends report, from
#AI
to immersive experiences.
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💡 Learn more about our workforce engagement management tools:
Powered by AI, Zendesk WEM can improve your customer support operations from end to end.
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Musicians change their tune all the time. Just ask Snake Eyez. That’s why the most trusted guitar companies use Zendesk AI to keep up with preferences and orders – and get you right back in the groove:
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🤔 What is call center workforce management, and why is it so important?
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💡 The
#ZendeskRelate
2024 keynote speech unveiled the world's most complete
#CX
solution for the
#AI
era:
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🌎 Zendesk continues to make progress on our environmental, social, and governance priorities:
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✨ 🪩 👀
#ZendeskRelate
2024 is fast approaching, have you booked your ticket to Las Vegas yet?
🍿 Our annual flagship event will host 60+ sessions over three days, covering everything from AI innovations to EX breakthroughs.
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💡 Join us for our first-ever Employee Experiences Trends webinar on June 11, featuring leaders from Zendesk,
@Indeed
,
@TeamViewer
, and
@nyphospital
sharing AI tips and strategies:
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👉 Three ways IT leaders can deliver better employee experiences—get the report:
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👀 Don't miss The Next Big
#ZendeskAI
Drop:
Our latest AI innovations—from groundbreaking
#GenerativeAI
to enhanced data security and privacy, and what it means for your customers and employees.
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Companies that need to slow spending don't need to sacrifice exceptional service to do so:
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⏱️ Optimize your customer support team in 30 minutes:
Our on-demand webinar will walk you through Zendesk's latest AI-powered workforce engagement management tools to set your team (and customers!) up for success.
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Zendesk AI puts humans first:
At Zendesk, our mission is to power exceptional service for every person on the planet. We’re accelerating our ambition by building AI with the belief that the customer is always human - whether it's our customer or yours.
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⏳ The Next Big
#ZendeskAI
Drop is fast approaching:
🎙
#AI
leader
@alliekmiller
hosts, with Zendesk CEO
@TomDaytonFlyers
and industry experts sharing how you can unlock the full power of AI in customer and employee experience.
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👉 Report: IT leaders tackle new challenges with security, AI, and CX:
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Everything your business needs to create a better customer experience is powered by Zendesk.
What's the best customer experience you've ever had? 🤔
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🎙 We asked consumers how they expect
#artificialintelligence
to transform customer experience.
👉🏼 Here are five key
#CXTrends
takeaways and stats your business should be thinking about:
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✨ Your free guide to AI for customer experience is here:
Discover artificial intelligence strategies that empower your team, reduce costs, and deepen your customer connections.
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🍿 Relive all the product announcements, AI features, and customer experience insights from
#ZendeskRelate
2023 on demand:
4
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🎲 Feeling lucky? Your time is running out to score discounted tickets to
#ZendeskRelate
2024:
🎰 Join us in Las Vegas from April 16-18 for dozens of sessions on AI, EX, and everything in between from the best in the customer experience industry.
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When you don’t know what to get them, use an AI-powered agent that gets you. The best maker marketplaces partner with Zendesk AI to help you find exactly what you need in less time:
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Start the new year right by sharing a holiday thank you card with our
#ThankYouMachine
. 💌 Go on, spread some cheer:
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Have you ever been trapped in the infinite call transfer hole? 😵💫
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Zendesk is built for agility. 90% of our customers deploy in eight weeks or less.
🏃 Get started on your head start:
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Knowledge is power. And a powerful knowledge base? ✨ Well, that’s just magic.
With the help of
#ZendeskAI
, businesses can keep everyone happy – from execs to users and everyone in between.
👀 Learn about our latest
#AI
updates and product advancements:
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460
When customer service cat-astrophe strikes, 🐱 see why
@Drizly
and Zendesk are the
#ChampionsOf
patience and pinot. 🍷
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🔓 Unlock six strategies for adopting and enrolling an AI-powered workforce engagement management solution:
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🤯 We're just days away from The Next Big
#ZendeskAI
Drop, which is going to be — you guessed it — big:
🔌 Register for free and get a (virtual) front row seat to hear about our latest
#AI
innovations.
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Unlike some of the other CX software out there, Zendesk helps you build great customer experiences without forcing you into costly add-on fees.
💸 Start saving:
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🖥 Information technology leaders are under pressure from increasing customer expectations.
💡 But artificial intelligence is poised to change customer experience, a new Zendesk report finds:
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Zendesk is now a publicly traded company. We are listed as $ZEN on
@NYSEEuronext
http://t.co/dLzIutNAy4
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💫
#ZendeskAI
empowers customer experience teams (and helps keep costs down). Learn how with our free AI playbook:
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🌌 The future of customer experience is bright.
CX software should be easy to use. Break free from complexity:
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🥳
#ZendeskRelate
2024 is just days away! Tune into Zendesk CEO
@TomDaytonFlyers
's keynote address to learn how to revolutionize your customer experience with AI:
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393
👀 Want to unlock the priorities of 1,200
#informationtechnology
leaders?
🔓 Our report breaks down the top areas IT leaders are prioritizing, along with strategic recommendations on how to realize these changes and stay ahead.
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🚀 Elevate your customer service operations with our latest workforce engagement management tools, powered by AI:
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🔍 Learn more about Zendesk QA:
Put AI in charge of conversation quality and get instant insight into your customer support performance to keep customers coming back.
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We’re clearing room on our awards shelf. 🏆 Zendesk has been ranked No. 1 by
@g2dotcom
in several categories:
See innovation in action at The Next Big
#ZendeskAI
Drop digital livestream event:
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👀 How is
#AI
reshaping
#customerservice
strategies?
@amcdermo
and experts from
@Mastercard
,
@McKinsey
,
@Forrester
and
@TheEconomist
got together to answer.
🍿 Replay their discussion with
@economistimpact
on demand:
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📔 Our free guide has everything you need to know for implementing AI into your customer experience strategy:
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372
🍿 If you can't make
#ZendeskRelate
2024 in person, catch the digital event, streamed live to your timezone:
4
14
362
👉🏼 Grab your front row (virtual) seat to see AI entrepreneur
@alliekmiller
and Zendesk CEO
@TomDaytonFlyers
reveal the latest
#ZendeskAI
news and announcements:
3
13
323
🎙️ "Identify those patterns and find out what are we missing."
@Kajabi
VP of CX
@jaredasks
on AI's power to fill in customer service gaps.
🎧 More AI tips and tricks on the latest
#ConversationsWithZendesk
episode:
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⚡️ The weather can be unpredictable. But your customer service doesn’t have to be. With
#ZendeskAI
on their side, support teams can solve any customer issue in just a few clicks.
👉🏼 See our
#GenerativeAI
in action during The Big Zendesk AI Drop:
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🔦 Meet Spotlight, a conversation QA discovery engine powered by
#ZendeskAI
. Surface potential customer problems and take action to escalate issues or coach your support team.
See more product news from
#ZendeskRelate
2024:
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Helping you (and your business 😎) get from point A to B, seamlessly.
🛠️ If your customer experience software could use a tune-up and has you feeling trapped, break free from complexity and start moving ahead with Zendesk:
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🔮 Want to learn how AI is reshaping the workplace?
Join us on June 11th for Zendesk's EX Trends webinar, where you'll learn how to:
🔧 Build an AI-augmented workforce
🤩 Offer customizable self-service tools
💡 Use data-driven strategies
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💻 A majority of information technology leaders agree: There is a high level of pressure to enhance customer experience.
👉🏼 How is artificial intelligence poised to change customer experience? Explore the new Zendesk report here:
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🥳 Generative AI is helping balance the workload for customer service agents, leading to happier agents and happier customers.
👉🏼 Discover AI for customer experience and solve your challenges head on:
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For years, Zendesk has been paving the way for excellent customer experience. And today, we unveil what's next.
✨ Relive the magic of the Next Big
#ZendeskAI
Drop:
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276
.
@tailscale
's CEO and co-founder
@apenwarr
shares the lessons he learned from his first startup — and how he turned it into a $113 million success.
🎧 Tune in to the full conversation from the
#SitDownStartup
podcast:
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12
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🌌 Built on billions of real customer service interactions, meet Zendesk AI:
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🤯 How did
@TheSunak
overcome "60 to 70 rejections" to raise $161 million for his startup,
@LinkSquares
?
🎧 Hear more from the founder on the latest episode of the
#SitDownStartup
podcast:
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258
💬 What is live chat?
⚡️ How can it help businesses improve their customer service?
🧐 How do you choose the right one?
Get started:
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The most complete customer experience solution for the AI era is here. 👀 Discover all the new product innovations we shared during the
#ZendeskRelate
2024 keynote:
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With the new Zendesk Voice QA, you can automatically evaluate all of your voice conversations - just like your digital conversations.
👀 Catch up on all the big announcements from
#ZendeskRelate
2024:
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Mischievous cats, 😼 wonderful wine, 🍷 and one happy customer. 🙋🏻♀️ This tale of customer service has it all. See how
@Drizly
uses Zendesk to be
#Champions
of patience, and pinot.
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Does your customer experience suck? 🧐
See where your business stands with our
#CXAccelerator
quiz:
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