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Яндекс.Почта

@yandexmail

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Официальный твиттер Яндекс.Почты

Joined January 2010
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@yandexmail
Яндекс.Почта
4 months
@vd_cheshire Здравствуйте, Вячеслав! Окно пропадёт после того, как вы предоставите доступ и настроите список. Функция «Больше не спрашивать» работает начиная с Android 11, поэтому мы всегда рекомендуем использовать актуальную версию операционной системы.
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@yandexmail
Яндекс.Почта
5 months
@nh4free Здравствуйте! Если у вас нет доступа к аккаунту и вы не помните ответ на контрольный вопрос — заполните анкету восстановления доступа: Мы собрали в ней вопросы, которые помогут нам убедиться, что вы — реальный владелец аккаунта.
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@yandexmail
Яндекс.Почта
8 months
@kem_chhean Please send us a private message with the phone number to which the code is not sent. We will check what's the matter.
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@yandexmail
Яндекс.Почта
8 months
@kem_chhean Hello! We see your message, we are already preparing a response.
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@yandexmail
Яндекс.Почта
8 months
@kem_chhean We're back to you! Please specify the details: did you try to log in to your Yandex ID account but did not receive a confirmation code to the phone number that is linked to your account?
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@yandexmail
Яндекс.Почта
8 months
@kem_chhean Hello! We are checking the details with the product team and we'll get back to you as soon as possible.
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@yandexmail
Яндекс.Почта
10 months
@ivanandcode Therefore, we ask you to write to us at mail@support.yandex.ru. We will definitely try to help you.
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@yandexmail
Яндекс.Почта
10 months
@ivanandcode Therefore, we ask you to write to us at mail@support.yandex.ru. We will definitely try to help you.
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@yandexmail
Яндекс.Почта
10 months
@ivanandcode The difficulties you have when working with hotkeys require a more detailed analysis. Unfortunately, based on the data obtained from the correspondence on the social network, this will not work.
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@yandexmail
Яндекс.Почта
10 months
@ivanandcode We'll check with the team on this and get back to you.
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@yandexmail
Яндекс.Почта
10 months
@ivanandcode Having done it, please try clearing cache files of your browser and check if the issue still occurs. You can find out how to clear the browser cache in our Help: Keep us updated on the result. Thank you!
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@yandexmail
Яндекс.Почта
10 months
@ivanandcode We're back. Such situation may happen if there are extensions or add-ons installed in your browser. They change the code of the page and influence the work of the Mail interface. Please switch all of them off temporarily, restart your browser and check if the situation persists.
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@yandexmail
Яндекс.Почта
10 months
@ivanandcode We are checking the details with the product team and we'll get back to you as soon as possible.
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@yandexmail
Яндекс.Почта
10 months
@frankelsten Hello! Unfortunately, you did not leave any details about what happened in your message. Please tell us.
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@yandexmail
Яндекс.Почта
10 months
@ivanandcode Please specify whether hotkeys are enabled in the mailbox interface settings: ? «In the In the mail interface» section, the «use keyboard shortcuts» option should have a check mark.
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@yandexmail
Яндекс.Почта
10 months
@ivanandcode That's right, we were unable to reproduce the situation you describe with the display of unread emails when pressing the «Shift + U» key combination.
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@yandexmail
Яндекс.Почта
10 months
@ivanandcode Please write to our support team at mail@support.yandex.ru This way we can collect all the necessary information and help you faster!
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@yandexmail
Яндекс.Почта
10 months
@ivanandcode We need a little time, but we will definitely get back to you with an answer.
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