Fragmented customer communication data leads to frustrated customers and missed opportunities. In 2025, it’s all about delivering intelligent, contextual experiences. Learn how to prepare and get ahead in 2025:

Exciting news! Our omnichannel contact center solution, Contact Pro, has been recertified by @SAP for integration with SAP Service Cloud! This rigorous validation reaffirms our position as the only SAP-Endorsed contact center solution. ✨ Find out more:

The @MEF's #MEFFYS Awards are back – and we’re honored to be shortlisted in 3 categories! 🤩 ➡️Content and advertising: ➡️Messaging channels: ➡️ESG: Vote now to support the work that’s making a difference!

A marketing expert’s first reaction to RCS 👀 #RCS #RCSforBusiness

Thrilled to announce our partnership with #Aduna, the new network API venture from @Ericsson and global telecom operators! This is a major step toward expanding global access to network APIs, driving innovation, and enhancing digital services worldwide.

If your marketing and sales teams can't see past customer interactions, you're creating friction that costs you customers.  But magic happens when you connect your CDP to your communication provider. ✨   Get tips to step up your digital comms in 2025:

Struggling to handle incoming WhatsApp messages? The WhatsApp Business API can help you manage incoming and outbound messages at scale. Watch the video for more insights from our expert Isabella Rahm💡, and read our blog to dive deeper:

Do you hesitate to engage with texts from unknown senders? So do your customers. RCS adds extra credibility to your texts, ensuring your customers recognize and trust them instantly, every time – and with higher trust come higher engagement and loyalty.

Notifications are evolving into conversations. Next up? Shopping, right in your messaging app. Conversational commerce is becoming a primary sales channel, changing how customers discover, evaluate, and buy products. Get tips on how to prepare:

Time to upgrade your communication strategy? 🤔 A strong channel mix drives value for both your business and customers – but without the right insights, it’s a challenge. Take our quick test for personalized tips to build a rock-solid strategy:

Ever wonder how your messages are actually received? 📲 With RCS, you'll know! Discover how you can track message delivery, read rates, and user interactions to optimize your messaging strategy and boost customer engagement.

Why don’t texts display your brand’s logo? With RCS, they can. We asked marketers what they think about SMS – and whether RCS is on their radar.

Imagine browsing products, getting recommendations, and completing purchases, all through a simple messaging chat. No app download. No websites to navigate. It's already happening! Is your brand ready?   Get tips on how to prepare:

How can a film production studio use #RCS to connect with audiences, build hype for upcoming releases, sell tickets – and achieve Hollywood-level engagement? Our expert Miriam Liszewski breaks it down.  Watch to find out! 👀 Learn more about Sinch RCS:

We introduced marketers to the future of texting, and their reaction says it all: #RCS is huge! 💥 Find out more:

Is RCS really secure? When a technology starts gaining serious traction, questions follow – and we got answers straight from Miriam Liszewski, RCS Commercial Product Manager at Sinch. Check out our Q&A about RCS security:

Who's heading to #MWC25 in Barcelona next month? 🙋 Book a meeting or drop by booth #5J53 in hall 5 to discover how we're redefining digital customer communications! No evening plans on March 5? Join us for a drink at our mixer party! 🥂 #MWC

Still sending basic text notifications? You’re missing out! As RCS adoption grows, every message should solve a problem or create an opportunity. Look at your most-sent notifications and ask yourself: What would customers want to do next? Get more tips: