@The_fusse Hi El Hefe, we apologize for the experience thus far. Please provide us with the nature of your query, and we will assist.

@kiyo_paul Hi Paul Mugota, kindly provide us with your Vumatel order number starting with OVC or OVR, and we will assist.

@EzelleWol Hi Ezelle Wolmarans, kindly Dm is with your full address, and we will advise on the ticket logged with your ISP.

@MusaBennie Hi Mr Accountant, kindly note that we have escalated your inquiry to our installation team to assist. We will revert once feedback is received.

@ticstrics Hi SizaKancane, kindly note that the ticket has been resolved as the service has been configured and connectivity is activated and connectivity is stable. Please advise if you are able to connect.

@Terryess Hi Peanut who shall be Vernon🇿🇦🇬🇧, kindly advise on DM request, and we will assist.

@NhlanhlaNakani Hi Four Leaf Clover, kindly Dm us with your full address, and we will advise on your inquiry.

@IamNonieG Your ISP is responsible for helping you place the order at the correct address and managing the allocation of funds; we are unable to assist with this.

@Khozaristo1 Hi, we are truly sorry to hear about your experience. Please provide us with your Vumatel ticket number.

@Mac_caresa Hi , we are truly sorry for the inconvenience. We have followed up with the maintenance team.

@archmule78 Hi, we have requested feedback from the installations team. We apologise for the inconvenience.

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@Terryess Hi, please provide us images and the full address of were the issue is.

@riazadam4 Hi, the network incident has been resolved and services restored. We apologise for the inconvenience experienced.

@saynothingoften Hi, we are sorry about this. Please contact your ISP (internet service provider) to assist with troubleshooting and if the issue is fibre related a ticket will be logged.

@gawienel Hi, we are sorry about this. Please contact your ISP (internet service provider) to assist with troubleshooting and if the issue is fibre related a ticket will be logged.

@ImraanBismilla Hi, we are sorry about this. Please contact your ISP (internet service provider) to assist with troubleshooting and if the issue is fibre related a ticket will be logged.