@JMB_DUNN That said, we continue to monitor the asset class and changes to regulatory conditions that may make it more suitable for retail investor portfolios. (3/3)

@AlisonRunham Hi Alison 👋 We've looked into this and noticed a bug as the original email sent contained no question marks. Our engineers are looking into this further, and we agree, this is not the high standards of communication we would want a client to receive, our sincere apologies.

@Intmanofmistry Hi Manesh 👋 Nutmail is our secure messenger for the exchange of private client account information. If you'd like to speak with our team urgently, live chat and phone are also available, however some communications will require exchange on Nutmail ➡️

@Zoe_G999 Hi Zoe 👋 thanks for getting in touch, and we're sorry to hear there appears to be a problem with your account set up. Our client services team will be able to look into this for you, please can you get in touch via live chat or phone:

@mundo2 Hi 👋Sorry to hear you had difficulty being connected to our agents. We had an isolated technical issue that impacted one or two agents for a short period of time. This has since been resolved. If you'd still like to speak to our team they'll be happy to help you today.

@Madhatt41585343 Our client services team are best placed to assist you with updates and questions you might have your nominated account change➡️ Unfortunately due to regulatory restrictions, we are not able to assist you with specific account information on social media.

@Madhatt41585343 Our client services team will be able to help you further ➡️ [2/2]

@lucylucyhill79 Hello 👋we appreciate the frustration at having not yet received your tax pack and our apologies for the delay while they are being prepared. The team is working on them as a priority to be delivered as soon as possible, but unfortunately we cannot provide a timeline at this time

@josef_killey Hey Josef 👋 unfortunately we can't look into your account from social media. There can be delays to withdrawals in certain circumstances, eg when a bank account needs to be updated or additional checks are needed. Our team can provide updates ➡️

@lucylucyhill79 Hi Lucy 👋 thanks for getting in touch, and we're sorry about the delay with your tax pack. We understand your frustration and should you wish to contact our team or make a complaint, you can do so here:

@HanWhiteoak @AnnMemmott We hope this helps, but if you would like to message a member of our team you can contact us via live chat, email, secure message (Nutmail)➡️ (5/5)

@sparrow_jrs Hello 👋 we're sorry to hear you experiencing an issue accessing your account. Please would you be able to contact our client services team? They're available on live chat, email, phone and more ⬇️