Thames Water 💧
@thameswater
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Got a question? Our team are here for you 24 hours a day, 7 days a week. Look after your personal details - send them to us privately.
UK
Joined March 2009
Our April price changes are essential to maintain safe, high-quality drinking water, fix leaky pipes and ageing mains, and invest in upgrading our sewage works to improve river health. For more on our price changes, head over to our website Worried about affording the price change? We can help – head over to our help and support page
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#SN6 #SN26 #GL7 #GL8 #ThamesWater #No Water #Low Pressure Due to a major burst water main on the A419, SN6, you may have no water or low pressure. Our team are carrying out urgent repairs now and will get your supply back to normal as quickly as possible. We're sorry for any inconvenience or disruption this may cause, please see for further updates.
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@whoshandisthat Hi there, thanks for getting in touch, can you please send us your full name, address and account number with a brief explanation of the issue via a private message so I can look into this for you? Thanks - Anudeep.
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@Lucyacuk Hi, Lucy. I'm sorry to hear you're without water, please send me a direct message with your full name and address (including postcode) so I can look into this. - Rianna
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@Beckenh4m Hi there, thanks for getting in touch. Can you please send us your full name, address and account number with a brief explanation of the issue via a private message, so I can look into this for you? Thanks - Ramesh.
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@SquaremileSpurs Hi there, thanks for getting in touch. Can you please send us your full name, address and account number with a brief explanation of the issue via a private message, so I can look into this for you? Thanks - Ramesh.
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@ChazSharp Hi there, thanks for getting in touch. Can you please send us your full name, address and account number with a brief explanation of the issue via a private message, so I can look into this for you? Thanks - Ramesh.
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@LeonardoLoredan Hi there, sorry this is still ongoing. If possible, can you advise on the postcode for the area, and I'll have a further look into this - Connor
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@TheBendySlow Hi there, thanks for getting in touch, can you please send us your full name, address and account number with a brief explanation of the issue via a private message so I can look into this for you? Thanks - Anudeep.
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@PatrickKeyte Thanks for advising on that Patrick, I'll send this over to the team now. It does show that they team will give you a call to get more information about the issue. So if possible, can you DM me your mobile number and full address? - Connor
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@loaf_around_ukr This is our latest document which has the relevant info and was published on 30th January 2025. If you'd like us to look at your bill, drop us a DM with your full address, name and account number so we can advise based on your account - Naz
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@pengelly_amy Hi there, thanks for getting in touch. Can you please send us your full name, address and account number with a brief explanation of the issue via a private message, so I can look into this for you? Thanks - Ramesh.
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@DKB1984 Hi Dan, thanks for reporting this. Are the temp lights stuck on a specific signal or completely not working? Do you have a picture/video of this? - Naz
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@jjoxon Hi Jimmy, each year, we invest around £1bn on improving our water and wastewater network. A number of large-scale projects are in progress to transform the way we deliver water and you can find out more via - Naz
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@Lydia_w_07 Hi Lydia, sorry to hear this. Can you DM your full address, name and contact number please, so I can look into this for you? - Naz
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@PatrickKeyte Hi Patrick, sorry to hear this. Are the temp lights stuck on a specific signal or not working? - Naz
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@S64Robert Hi there, thanks for getting in touch, can you please send us your full name, address and account number with a brief explanation of the issue via a private message so I can look into this for you? Thanks - Anudeep.
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@S64Robert Hi there, thanks for getting in touch, can you please send us your full name, address and account number with a brief explanation of the issue via a private message so I can look into this for you? Thanks - Anudeep.
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@adydog Hi, I request that you to please text us via a private message, so that I can certainly help you with this.
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