Stripe Status
@stripestatus
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Updates on the status of Stripe services. Follow @stripe for product updates.
Joined September 2011
We have updated our status site. If you’d like to subscribe to one of our *new* notification channels (email, SMS, Slack) visit
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We’re currently investigating an issue with the Dashboard failing to load. We’ll post an update soon.
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We’re currently investigating elevated error rates and response times with the API, Dashboard, and We’ll post an update soon.
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We're currently investigating a rate limit issue which is affecting donations to the RTÉ Toy Show Appeal. We'll post an update here shortly.
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On 2021-12-09, we immediately started investigating Stripe’s exposure to the Apache Log4j vulnerability. Our preexisting controls protected our systems and we found no impact. More here:
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We’re currently investigating elevated error rates and response times with the API. We’ll post an update soon.
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We’re currently investigating reports of the Dashboard and Support Site failing to load. We’ll post an update soon.
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We’re currently investigating an issue with the Dashboard failing to load. We’ll post an update soon.
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We're currently investigating elevated error rates and response times with the API. We'll post an update soon.
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We’re currently investigating an issue with the Dashboard failing to load. We’ll post an update soon.
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On 2019-07-10 UTC, the Stripe API had two periods of severely degraded availability. Our root cause analysis:
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We have identified the issue and are working on deploying a fix.
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We’re currently investigating elevated error rates and response times with the API, Stripe Dashboard and We’ll post an update soon.
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A rate limit issue which was affecting donations to the RTÉ Toy Show Appeal has been resolved. Donations are now processing successfully.
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We’re currently investigating elevated error rates and response times with the API. We’ll post an update soon.
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On July 18, we will be launching an updated status site. There will be no disruption to our updates on Twitter and RSS/Atom feeds. You’ll also be able to subscribe to one of our *new* notification channels—email, SMS, and Slack. We’ll follow up when the new site is live.
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We are seeing an elevated error rate in the API and dashboard. We are actively investigating and will update shortly.
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We’re currently seeing increased declines and latency for American Express charges. We’re investigating and will post updates here.
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From 16:36–17:02 UTC, we saw elevated error rates and response times with the API. We have now recovered and are continuing to monitor.
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We're currently investigating elevated error rates with the API and Dashboard. We'll continue to post updates.
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We’re currently investigating login issues with the Stripe iOS Dashboard App. We will post updates as we know more.
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From 21:14–22:47 UTC, we saw elevated error rates and response times with the API. Our livemode API is now fully recovered.
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We're currently investigating issues with charts in the Dashboard. The API is unaffected. We'll post updates here.
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Monitoring: Stripe is aware of the global IT incident starting on July 19th. Our services remain available and operational. Some users report difficulty reaching our email support channel. This issue is not caused by Stripe’s systems.…
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We’re currently investigating elevated error rates and response times with Stripe Terminal. We’ll post an update soon.
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From 16:19–16:42 UTC, we saw elevated error rates and response times with the API, Dashboard, and These are now resolved.
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On 2019-07-10, the Stripe API was degraded from 16:36–17:02 UTC, and again from 21:14–22:47 UTC. It’s now recovered. We’re working on a root cause analysis and will share it here.
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We're currently investigating increased API latency, and will post updates here.
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We're continuing to investigate increased error rates with the API and will post updates here.
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We’re currently investigating an issue with the Dashboard failing to load. We’ll post an update soon.
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As of 19:09 UTC, we're currently investigating an issue with the Dashboard failing to load. We'll post an update soon.
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We’re currently investigating elevated error rates and response times with the API. We’ll post an update soon.
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We have a fix in place, and most API requests are succeeding. Updates to follow as we finalize full recovery.
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We're continuing to investigate login issues with the Stripe iOS Dashboard App. You may access the Stripe Dashboard via
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We're currently investigating an elevated rate of API errors. We will post updates shortly.
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We're currently investigating an issue with requests to the /v1/events API omitting data. Additionally, some pages on the Stripe Dashboard which rely on events data are failing to load. We'll post an update soon.
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We’re currently investigating elevated error rates and response times with the API. We’ll post an update soon.
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We’re currently investigating an issue with the Dashboard and the Support Site failing to load. We’ll post an update soon.
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From 23:24–23:52 UTC, we saw elevated error rates and response times with the API, and Dashboard. This also affected Express and Connect Onboarding, and hosted invoices, as well as These issues are now resolved.
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As of 21:14 UTC, we've seen increased error rates with the API. We're continuing to investigate and will post further updates here.
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As of 03:50 UTC, we're seeing increased declines for US Visa and MasterCard charges. We're investigating and will post updates here.
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We’re currently investigating elevated error rates and response times with the Stripe Dashboard and Stripe Docs. We’ll post an update soon.
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We've posted more details on our response to POODLE: (tl;dr: dropped SSL 3.0 CBC-mode, EOLing entirely in a month).
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We’re currently investigating elevated error rates and response times with the API. We’ll post an update soon.
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We’re currently investigating an issue with the Dashboard failing to load. We’ll post an update soon.
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We’re currently investigating elevated error rates and response times with the API. We’ll post an update soon.
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We’re currently investigating elevated error rates and response times with the API. We’ll post an update soon.
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As of 17:25 UTC, we’ve seen increased error rates with API requests for transactions with automatic tax enabled. We’re continuing to investigate and will post further updates here.
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Dashboard charts are currently unavailable, and were previously displaying some incorrect data. We’re investigating and will post updates here. The API is unaffected.
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We're currently investigating an increase in customer deletion and bulk refund execution notification emails coming from Stripe. We have temporarily paused these emails, and will post further updates here.
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We're seeing an increase in errors on the API and Dashboard. We're investigating and will post an update shortly.
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Webhooks are currently delayed. We’re investigating and will post updates here.
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Dashboard charts are currently unavailable. We’re investigating and will post updates here. The API is unaffected.
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We're currently investigating elevated error rates and response times with Mastercard payments due to a card network issue. We believe this outage is outside of Stripe's infrastructure. We’re monitoring for updates and will post further information here as we receive it.
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Webhooks are currently failing. We’re investigating and will post updates here.
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From 18:14 to 18:40 UTC, we experienced elevated errors on attempts to load the Dashboard. This issue is now resolved.
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As of 09:30 UTC, some users are unable to load the Dashboard or Support Site. We are continuing to investigate and will post further updates here.
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As of 08:56 UTC, we are currently unable to respond to messages via email, phone call, or chat. We’re investigating and will give updates here.
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Apologies for the over-enthusiastic push notifications. We're excited about your business but have asked the over-eager bot to tone it down.
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We’re currently investigating an issue with some pages in the Dashboard failing to load. We’ll post an update soon.
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We’re currently investigating elevated error rates and response times with the API. We’ll post an update soon.
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We're currently seeing increased declines for US Visa charges. We're investigating and will post updates here.
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We’re currently investigating elevated error rates and response times with the API. We’ll post an update soon.
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We’re currently investigating an issue with the Dashboard failing to load. We’ll post an update soon.
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From 17:25 2022-08-22 to 02:22 UTC 2022-08-23, we saw increased error rates and response times with the API for transactions with automatic tax enabled. These are now resolved.
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Some emails from Stripe are failing to be delivered to Gmail inboxes due to a service disruption with Gmail. We're monitoring this and will post updates here.
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From 22:18–22:53 UTC, an issue with Stripe.js caused errors when loading for some. It also prevented the Stripe Dashboard from loading. This is now resolved.
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Resolved: From 21:46–21:52 UTC, we saw elevated error rates and response times with the API. This is now resolved.
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Payouts scheduled for 2019-10-21 to some European users have been delayed. We are currently investigating.
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We are currently unable to respond to messages via email, phone call, or chat, and are seeing issues with webhook delivery. We're investigating and will post updates here.
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From 18:27–19:59 UTC, we saw elevated errors on payment attempts via Apple Pay and Google Pay on Stripe Checkout. This issue is now resolved.
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We’re currently investigating elevated error rates and response times with the API. We’ll post an update soon.
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We're currently investigating elevated errors loading Stripe.js in France. We'll post an update soon.
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From 15:18–16:05 UTC, we saw elevated error rates and response times with the API. This is now resolved.
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We’re currently investigating elevated error rates and response times with the API. We’ll post an update soon.
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We are currently unable to respond to messages via phone call. Requests to our other support channels are unaffected. We’re investigating and will give updates here.
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We are currently investigating an issue with the Dashboard failing to load.
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We’re currently investigating elevated errors in the UAE loading Stripe.js. We’ll post an update soon.
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We’re currently investigating an issue with the Dashboard being slow to load. We’ll post an update soon.
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We’re continuing to see an increased rate of errors with requests to the API for transactions with automatic tax enabled. We’re working towards resolution and will update further when we have more information.
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We’re currently investigating elevated error rates and response times with the API. We’ll post an update soon.
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We're currently investigating connectivity issues to and will provide an update shortly. The API and Dashboard are unaffected.
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We're currently investigating elevated error rates and response times with the API. We'll post an update soon.
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We're also investigating elevated error rates and response times on the API for some users as of 20:42 UTC.
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We have recovered as of 01:30 UTC and failed charges can safely be retried.
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Dashboard and Checkout are also experiencing errors. We're looking into this and will continue to post updates.
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Webhooks are currently delayed, including PaymentIntents webhooks. We’re investigating and will post updates here.
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We're currently investigating intermittent connectivity issues to the Dashboard and Stripe Support site. Requests to our other support channels are unaffected. The API is unaffected. We'll post an update soon.
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Some payouts to GBP bank accounts scheduled for 2019-06-10 have been delayed. We are currently investigating.
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We are currently investigating an issue affecting our metrics across all of our products and services. We’ll post an update soon.
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As of 20:16 UTC, the webhook delivery backlog is fully recovered. The issue is now resolved.
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As of 13:52 UTC, some users are unable to load the Dashboard. We are continuing to investigate and will post further updates here.
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As of 09:49 UTC, some users are unable to load the Dashboard, Support Site, Stripe.js and Checkout. We are continuing to investigate and will post further updates here.
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We’re currently seeing increased declines and latency for Mastercard charges in the US. We’re investigating and will post updates here.
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From 14:20 - 15:20 UTC we experienced an elevated rate of errors related to Apple Pay payments, as a result of an issue affecting Apple. This issue has since been resolved.
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We’re currently investigating elevated error rates and response times with the API. We’ll post an update soon.
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From 12:30 UTC – 14:22 UTC on 30th June 2023, some users were unable to load the Stripe Dashboard. There was no impact to payment processing or the Stripe API during this time. This issue is now resolved and we are continuing to monitor.
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From 19:50 UTC to 22:18 UTC, Dashboard graphs were showing incorrect data. This has been resolved. Dashboards have been restored and all charts should be rendering as expected.
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From 20:35–20:53 UTC, we saw elevated error rates and response times with the API. This is now resolved.
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We’re currently investigating elevated error rates and response times with the API. We’ll post an update soon.
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