Stessa Cohen
@stessacohen
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Strategic advisor, analyst, supporting #fintechs #finserv & #FIs. former: Gartner & banker. PivotAssets Newsletter: https://t.co/aeFiiDSas8
inside my head
Joined August 2008
Do you truly have an open door that lets in prospective customers & members? My latest:
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RT @mi_jim: Before this day ends, I have to share thought-leader @StessaCohen's latest insights on #BaaS, differentiation and digital compe…
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dear @paramountplus: when a customer tells the customer service rep what she's done to fix a problem - don't tell her its the vpn that's preventing her from using your service. I hung up and cancelled my subscription.
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a local credit union still uses technology minus the video for branch service.
Can you believe this is how people withdrew cash in the past? It’s mind boggling to imagine how technology has transformed through the decades to now create human-less experiences that are just as reliable and dependable. What surprised you most about this transaction experience? Leave a comment below @SpirosMargaris
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@JewishWonk as a Jew she is incredibly ignorant of Jewish history, Russian history, Ukrainian history and Jewish history in both of those countries.
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RT @khaslett: In a 6mos study of mail theft-related chick fraud, FinCEN found: - 44% of checks stolen thru the mail were altered and then d…
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While take your lunch break 🥪, please toss a few 💸💸 to The Union. We are Independents, Republicans, conservatives, Democrats & unaffiliated Americans defending our democracy, working to elect pro-democracy leaders win this year.
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Nice poll there👇 Grab a ☕️ & sign up to take more actions this week! If you can, toss The Union @JoinTheUnionUS a few bucks so we can keep defending democracy in swing states: @JoinTheUnionGA @reedgalen @BMVProject @RedWineBlueUSA
Men: Trump 52-40% Women: Harris 58-37% White: Trump 52-43% Black: Harris 85-7% Hispanic: Harris 54-35% White, College+: 59-38% Harris White, no degree: 61-33% Trump
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I would guess that most people don't know what "fintech" is even if they are using @CashApp @Venmo @Chime @Wise @RevolutApp etc.
You can put as many warnings as you want, whether on a pack of cigarettes or a fintech app. Doesn't mean it's going to change people's behavior.
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