"It was crucial to bring everyone closer together during incidents." - @fortraofficial on why they chose Sorry™ for their incident and product communications. Learn more 👇

[Complete] Rescheduled platform-wide upgrades to Ruby on Rails: The whole team are happy that everything on our monitoring continues to look healthy after the upgrade. ...

[Underway] Rescheduled platform-wide upgrades to Ruby on Rails: We are now beginning our platform upgrades. If you experience any errors or unusual behaviour, please ...

[Underway] Rescheduled platform-wide upgrades to Ruby on Rails: The scheduled maintenance is now underway!. We'll keep you updated on our progress.

[Scheduled] Rescheduled platform-wide upgrades to Ruby on Rails: 4 Feb 10:00 UTC We plan to perform our rescheduled platform-wide upgrades on **Tuesday, February 4th @ 1...

[Complete] Platform-wide upgrades to Ruby on Rails: During the upgrade, we identified an issue with the Intercom Messenger displaying 'Couldn't load the app'. As a result, we have d...

[Underway] Platform-wide upgrades to Ruby on Rails: We are now beginning our platform upgrades. We don't expect this to cause any outages and will be watching our monitoring and ...

[Scheduled] Platform-wide upgrades to Ruby on Rails: 30 Jan 10:00 UTC We have **postponed this platform upgrade for 24 hours**, so it'll now take place on **Thursday, January 30th a...

[Resolved] Potential availability issues due to a DNS outage: We’re pleased to confirm that the DNS provider issue has been fully resolved. Our systems performed as expect...

[Recovering] Potential availability issues due to a DNS outage: Traffic appears to have moved over to the secondary DNS system exactly as designed so we've not seen any im...

[Investigating] Potential availability issues due to a DNS outage: For the past 30 minutes or so monitoring is showing that 1 of our 2 DNS providers is currently experienc...

[Scheduled] Platform-wide upgrades to Ruby on Rails: 29 Jan 10:00 UTC After much preparation over the past few weeks, we plan to perform our platform-wide upgrades to a newer versio...

@samjforde Hey Sam, hopefully it won't be down for too much longer. I see Robert is waiting to hear back from you about switching to "DNS only" in cloudflare, I just wanted to check you have seen that too? > Robin

[Resolved] Elevated timeouts and errors: I am following up on this morning's incident. An abnormal amount of traffic was passing through our cache and placing an unexpected load on our orig...

[Resolved] Elevated timeouts and errors: We've not seen any further issues with performance or availability so I'm now treating this incident as resolved. I think we've managed to identify ...

[Recovering] Elevated timeouts and errors: We saw an increased number of timeouts starting about ten minutes ago at around 11:10 UTC. Things looking to be back to normal for now, but we're dig...

Find out how @fortraofficial leverages a single overview and then designated child pages for each product. Stakeholders get notifications only for products they're interested in 👇

Kudos to @mailtrap for the successful roll-out of your status page with Sorry™! 🚀 Continue the superb work to better communicate with your customers 💪

Discover how @fortraofficial improved communication across their diverse product portfolio with Sorry™! 🛡️ Read the complete case study:

[Resolved] Investigating issues with Postmark API: Monitoring shows the Pingdom API is now available again, and email notifications are being delivered promptly. All email notificati...