@ayoadebara Hello sir. we apologize for the issue you are still experiencing on your account, can I have the ticket id to check and follow-up.

@Chigozieme57030 yes sir, the sites are up and working fine. so sorry for the inconveniences.

@Chigozieme57030 ok sir, thank you for your patience. we appreciate your business and support.

@Chigozieme57030 The issue is resolved now and the site is loading fine, kindly visit the site online to confirm.

@Chigozieme57030 please responded to my earlier request, do we go ahead with the migration and do you have the backup. kindly update the ticket and ask us to go ahead with the migration and it will be done immediately.

@Chigozieme57030 I have contacted the server unit and they suggested your account can be switched to another server, but before that do you have the backup of your files, let me know.

@Chigozieme57030 Hopefully, before the end of today. The team are working tirelessly to see it is resolved as soon as possible.

@Chigozieme57030 I have seen the ticket, currently, there is a technical glitch which has disrupted the site from loading online, We sincerely apologize for the challenges. The issue has been escalated to the server team and they are working to see it resolved soonest. kindly bear with us.

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@dipsonng Dear Dipo. we apologize for the reoccurring suspension of your site, have you sent a ticket regarding this issue, if you haven't. kindly send a support ticket to ticket@smartweb.com.ng , the technical team will check on the site and resolve the issue immediately.

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@techboss_01 Thank you for contacting us. we apologize for the late response. kindly send us a support ticket to ticket@smartweb.com.ng, and provide the domain name to be checked and resolved.

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