scotts Help Team
@scottshelpteam
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Official Twitter account of scotts Customer Service [email protected]
Manchester
Joined February 2011
@JamieFyvie Hello, scotts is currently in transition of being taken over by FLANNELS & this is why you will redirected to the FLANNELS. Thanks - Moazma
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@MoIlyas74 @scottsmenswear Hi, Thank you for contacting us. I am sorry to read this. Please check your dm as your request has been updated. Kind Regards, Aish.
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@benjk29 Hi, We are currently working through our DMs and will respond to you as fast as possible. Thank you for your patience. Kind Regards, Farhan.
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@benjk29 Hi Ben, I am sorry to hear this, please can you DM me your gift card number, and confirm if the order was placed online or in store so I can look into this further. Thanks - Rayyan
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@hightimes75 Hi, Thank you for reaching out. I kindly ask you to send us a private message, so we can look into this further. Regards, Hayden.
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@JamieDouble86 Hi. Thanks for contacting. I'm sorry to read this. Please can you DM us with your query. We are happy to look into this further for you. Please ensure you provide your full name, billing address with your post code and order number. Thanks, Hirra.
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@benjk29 Dear Ben, Thanks for contacting us, I am sorry that you didn't receive an order confirmation email. Please can you DM us the email you used to place the order so we can try to locate your order for you. Regards, Shaiza.
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@ambler_simon Hey Simon, I am sorry to hear this. Please can you DM us your full name, billing address and order number so we may investigate this case further? Kind regards, Tobey.
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@IamJokaar Hello there, Thank you for contacting us. I am sorry to hear that you have not received your refund, yet. Can you please DM us with your order number, full name and full billing address, including your postal code? Thank you, Alex.
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@ZiRovinReporter @paulramsdale79 @FrasersGroupPLC Hi. Thanks for contacting. I'm sorry to read this. For security reasons, and in order to help assist you better, we need you to DM us your order number, full name, full billing address, email and we will look into this issue for you? Thanks, Hirra.
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@ZiRovinReporter @paulramsdale79 Hello, I appreciate your frustration and I am here to do my best in resolving your ongoing issue. For security reasons, and so we can help you, we need you to DM us your order details and we will look into this issue for you? Regards, Carlos.
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@bevvs_ @Evri_HereToHelp Hi. Thanks for contacting. I'm sorry to read this. Please can you DM us with your query. We are happy to look into this further for you. Please ensure you provide your full name, full billing address with your post code and order number. Thanks, Hirra.
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@IamJokaar Hi, We are currently working through our DMs and will respond to you as fast as possible. Thank you for your patience. Kind Regards, Farhan.
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@berthabaza Hello Barry, Thank you for contacting us. I am sorry to hear you are having issues with the stock level of that specific item. Can you please DM us with the product code and size of the item and we will have a further look into this for you? Thank you, Alex.
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@berthabaza Hello Barry, Thank you for contacting us. I am sorry to hear that you've had orders cancelled. I will kindly inform you that although our website is updated every few minutes, there are occasions where it does not always show real-time stock. Regards, Alex.
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@MattiaTrande Hi, Thank you for bringing this to my attention. I apologise for this situation. Please send us a private DM so we can help further. Kind regards, Natasha.
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@thedwilkinson Hi David. I am sorry you have not received your refund. Can you please DM us with your full name and billing address including postcode and order number. Thank you, Misba.
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