@Kenzieekaayxo @SquishCollect We're all about ideas! Feel free to reach out to your Consultant when inspiration strikes! 💡

@Lissykl87 Fragrance is such a personal experience. What may smell good or similar to another fragrance can differ from person to person. We suggest reaching out to your Scentsy Consultant to smell testers so you can decide what you like. 💜

@Freya888888 It's automatically bundled now in checkout. 🙂

@lillymaddymama What’s the order number?

@lillymaddymama Nothing takes that long to ship unless it's a flash sale order or something is on backorder. Keep in mind that is business days, so it doesn't include weekends or holidays.

@lillymaddymama That is not outdated, it has always been 10 business days.

@Bentona Email responses may take 5-7 business days, depending on volumes. For immediate assistance, please call. Otherwise, they will get back to you as soon as they can. 🇬🇧: 080 0917 6204 or email support.uk@scentsy.com 8:00 a.m. to 16:00p.m. (GMT) Monday through Friday

@angelofpeace31 @KatieeS18 @MuchMoreScents Have you been a Consultant previously? You’ll need to reactivate your old account. You wouldn’t be able to resign up with a new account.

@cinka2870 We'd be happy to send out a replacement if you contact your Consultant or our support. US/CAN:1-877-855-0617 or support@scentsy.com 6-9 PM (MST) M-F   UK/IE/GER: 080 0917 6204 or support.uk@scentsy.com 8-4 PM(GMT) M-F   AUS/NZ: 0-800-480-110 or support.au@scentsy.com

@Nikkimac187 Sorry to hear, please contact our support team. US/CAN:1-877-855-0617 or support@scentsy.com 6-9 PM (MST) M-F

@DailyElmerFudd We're all about ideas! Feel free to reach out to your Consultant when inspiration strikes! 💡

@MrSisterOffical Sorry to hear that. Please contact your Consultant or our support team. US/CAN:1-877-855-0617 or support@scentsy.com 6-9 PM (MST) M-F UK/IE/GER: 080 0917 6204 or support.uk@scentsy.com 8-4 PM(GMT) M-F AUS/NZ: 0-800-480-110 or support.au@scentsy.com

@theDisneynerd71 Hi! If that arrived broken, please let your Consultant know so we can get that replaced. A 25 watt bulb is the only suggestion with this warmer. Using anything higher can be dangerous, and anything lower may not melt wax.

@BuckBuckworth Sorry to hear that. Please contact your Consultant or our support team. US/CAN:1-877-855-0617 or support@scentsy.com 6-9 PM (MST) M-F UK/IE/GER: 080 0917 6204 or support.uk@scentsy.com 8-4 PM(GMT) M-F AUS/NZ: 0-800-480-110 or support.au@scentsy.com 8:30-5 PM (AEDT) M-F

@Astharteea Our Compliance Department can assist with these questions. Please reach out to them at compliance@scentsy.com. Thank you!

@valeriemwoodard Hi Valerie. Sorry to hear. Please reach out to the Consultant you purchased from. 💜💜

@McCheryC Some orders may take up to 10 business days to ship. This information is on our website during checkout and on the shipping confirmation email. If you have any questions, please reach out to your Scentsy Consultant.

@BadHairGaming Sorry to hear, please contact your Consultant or our support team. US/CAN:1-877-855-0617 or support@scentsy.com 6-9 PM (MST) M-F UK/IE/GER: 080 0917 6204 or support.uk@scentsy.com 8-4 PM(GMT) M-F AUS/NZ: 0-800-480-110 or support.au@scentsy.com 8:30-5 PM (AEDT) M-F