Sampath
@sampathstech
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Chief Executive Officer, Verizon Consumer Group - Leading with kindness and committed to building diverse teams
New York, USA
Joined April 2022
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We celebrated
@TamiErwinVZ
’s 35 years
@Verizon
this week. I’ve known her for 12 of those. She was my client, my peer, my manager, and my friend. She shows up as herself in every venue. Her ability to lead with integrity, drive change + empathy for others is unmatched.
3
2
68
Today we shared
@Verizon
3Q earnings. VCG saw significant transformation, focusing on our customers & building momentum:
✅Postpaid Phone Net Adds: 73% better YOY
✅Phone Gross Adds: +2.3% YOY
✅Verizon Home Internet: FWA net adds up YOY & 72k Fios net adds
9
5
52
Awesome energy and discussion in the
@Verizon
Amsterdam office today! Thanks to everyone who joined us.
2
4
48
Happy Holidays! Huge thanks to our
@VerizonBusiness
team and all our great partners and customers around the world for an awesome year. Wishing you joy, peace and health this holiday season🎄🕊️♥️
5
6
41
Tip for young (and perhaps not-so-young) managers. If you tell your team that everything is urgent, then nothing is. Prioritizing work is an important responsibility for every leader. 1/4
3
4
42
Great to be in Amsterdam
@networkx_event
talking about how much is possible with
@Verizon
#5G
. Our ecosystem is the new foundation for enterprise and with our partners and customers,
@VerizonBusiness
is driving big change across industries!
1
4
40
In India at the end of mango season, the last variety is the Langra which will stop next few days. It’s by far the best and way better than the more well known Alfonso. 1500 varieties of mango in India alone. Other favorites: Kesar (gujrat) + banganapalli (andhra).
#kingoffruits
3
1
40
I often get asked the key to leadership. In my career at
@Verizon
, I've found there are five:
1. There are no silos in success.
2. Be transparent & open.
3. Attribute positive intent.
4. Communicate…a lot.
5. Have a plan for this quarter, next year, and five years from now.
1
1
43
MLK was hugely influenced by Gandhi and his concept of non-violence or satyagraha; translates to “truth force.”The strong conviction to stand by your principles and do it without violence — a highly polarized society like today, such an attitude can help us all find common ground
1
7
40
This week over 400 of
@Verizon
Consumer Group leaders came together across all our major hubs in the US to discuss how we close 2023 strong and give our customers even more value in 2024. I trust our plan for growth and see the opportunity to reset what’s possible in the telecom
4
4
37
Wishing you and yours a day of peace, health and happiness on this
#Labor
Day. And a special thanks to the
@VerizonBusiness
team — the best in the business.
0
1
38
At
@Verizon
we are obsessed with making sure that we keep our customers connected - for all the moments in their life - both big and small.
Thanks to our dedicated team of engineers that make sure our customers stay connected!
If you aren’t a Verizon customer yet, see what all
4
5
36
I'm visiting our teams in India and the energy is special! Our
#VTeam
in India is crucial to our global business.
It’s no surprise Verizon India was named top 25 great places to work by Great Place to Work Institute (India).
Learn more:
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3
37
This week is all about talking with the
#VTeam
and customers. Massive town hall in Irving yesterday to discuss key topics that will continue to drive business momentum and results for our customers. Next stop: Houston. Let’s get it.
2
2
33
#LeadingWithKindness
is more important than ever as employees navigate a work environment that can be super stressful. Reminder that your kind words or empathy can make someone’s day a whole lot better!
2
3
33
Stopped by the
@Verizon
Lounge at SXSW to check out the
@ProtoHologram
technology and meet up with the
#VTeam
!
1
1
33
It was great to connect with the
@Verizon
Customer Success team in the Philippines to share ideas on how we can continue to serve our customers every day and make every touch point a positive one. Congratulations to the team members that received awards for their work helping our
1
1
33
3 takeaways for
@VerizonBusiness
from
@hansvestberg
@GoldmanSachs
today: 1) Momentum is strong + we are laser focused on our customers. 2) FWA, private
#5G
, security + MEC are doing well in digital/hybrid enviro. 3) SMBs are a big engine for us, we’re the partner of choice.
3
4
28
Happy New Year’s Eve! If this year has taught us anything it is that our communities are deeply valued, our friends & families are to be held close, and our connections can lift us up. Cheers!
0
2
28
In our algorithm-driven world, we can over-consume recently published media, resulting in recency bias, so I also make time for books. This summer's list: Righteous Mind, Lessons of History, New Makers of Modern Strategy, The Indians – History of a Civilization, Veil of Shadows.
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3
29
Will require a lot more automation and robotics to make the math work - perfect time for private networks and 5g which is the foundation of the Fourth Industrial Revolution
0
3
25
This time of year is all about connecting with family & friends. While most of us were enjoying a long holiday weekend, the
@Verizon
team worked overtime to keep customers connected to the best deals and savings this holiday season. A big THANK YOU for your dedication.
12
4
27
Great reminder on leadership from
@TamiErwinVZ
! “As long as you have clarity on the mission and urgency, everybody can move forward together.”
#leadership
#ceo
#VZ
1
0
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Seaports are great examples of power of
@VerizonBusiness
private
#5G
, with uses spanning autonomous vehicles, connected heavy equipment, and secure, real-time tracking and logistics. Excited about our partnership with Virginia International Terminals.
5
3
23
The private
#5G
network at JBPHH is just the latest example of how we’re helping the
@DeptofDefense
deliver mission-critical capabilities across a range of ops through advanced network and communications solutions. Awesome work,
@MaggieHallbach
and team
0
9
25
Thanks to everyone who joined our AMA with
@Verizon
UNITED ERG. We talked all things culture, DE&I and career paths. My advice: Take risks early in your career and never run away from something, run to something.
0
1
25
Just released the latest
@Verizon
Mobile Security Index. TL;DR major attacks are on the rise with 45% of biz surveyed suffering a compromise, up 22% YOY. Read more about the MSI and how
@VerizonBusiness
is supporting biz prepare for more secure future:
1
8
24
My time in India continues to be inspiring. I’m proudest of the work
@Verizon
is doing to support the communities we touch, from education to healthcare with our donation of essential equipment to the Adyar Cancer Institue to volunteer work with Olcott Memorial Higher Secondary
2
2
25
Former airline pilot Thierry Beyeler explains in
@PsychToday
how the human factor is becoming essential in the workplace: “Purpose, well-being, and emotional intelligence—going forward you will not be able to operate without them.”
#LeadingWithKindness
2
8
22
Congratulations to
@vztaccetta
,
@VerizonBiz
Channel Chief leading the Small Business and Channel organization, for being nominated by
@Jfollett
@CRN
for The Most Powerful Women of the Channel 2022!
#WomenInTech
#WomenOfTheChannel
#WOTC22
0
0
24
Recently shared my thoughts on leadership with
@AdamBBryant
. My parents taught me what’s important in life: humanity, humility, knowledge, and kindness. Start with those tools, then teach your team what success looks like.
#CommandersIntent
3
2
21
What an awesome Daytona 500 race this past Saturday! Congrats to
@StenhouseJr
for the win. As a longtime
#5G
Mobility WiFi Partner of
@NASCAR
,
@Verizon
is dedicated to providing fans and attendees with free connectivity, Wi-Fi and BlueJeans access.
#DAYTONA500
0
6
21
Life is a marathon, not a sprint, but it can feel like a series of short sprints. After my first 100 day sprint with
@Verizon
's Consumer team, I'm so impressed. Last week in Rolling Meadows, I met with a top-performing store & saw firsthand how they push each other to win!
1
4
23
The VTeam is bringing energy for
@Verizon
Consumer Group's Action Tour! From the Atlantic South to Coastal Plains and the Pacific, our 4 priorities for success are:
1. Driving Sales
2. Investing in the Team
3. Maximizing Marketing
4. Owning the Customer Experience
2
2
22
@VerizonNews
@hansvestberg
Thank you
@hansvestberg
I am so excited to lead the best team in the business and build on all the incredible things
@TamiErwinVZ
has created.
2
0
23
Excited to be named the most reliable
#5G
network for the 3rd time in a row by
@rootmetrics
!
@Verizon
customers can count on us to stay connected when it matters most. Read more here:
0
3
20
Bounced over to the
@Axios
Lounge where
@sarafischer
hosted a discussion about how
#AI
is — and can — revolutionize the way communicators work, create content and exchange ideas. The fruits of generative AI have already enhanced
@Verizon
’s CX experience.
#SXSW
#AxiosEvents
1
0
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I’m leaving this week’s
@Verizon
Consumer Group All Hands meeting ready to close the quarter strong. Over the past 100 days, we’ve done more than most companies achieve in a year. Thank you, to this stellar team. You should all be proud of your great work!
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1
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This morning I spoke at the New Street Research & BCG Innovation Conference, 5G and Beyond about the future of 5G innovation and where connectivity is headed.
#5G
0
6
20
Can't think of any two better leaders than Sasha Lucas and Di Zaccardi to speak to the latest tech in delivering next-level customer experiences.
@Verizon
.
@Verizon
's SVPs Sasha Lucas and Diana Zaccardi headline this deep dive into the latest trends, strategies, and AI-powered approaches for delivering next-level customer experiences. Secure your spot now.
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7
19
Huge win! Great work from the
@VerizonBusiness
public sector team. We’re ready to partner with
@StateDept
all over the globe.
0
3
19
More data on the benefits of
#LeadingWithKindness
. I want to hear your stories: is the workplace becoming a more compassionate place?
2
0
18
Here’s my interview with
@ETTelecom
about how
@VerizonBusiness
and
@Wipro
’s NaaS partnership will digitally transform the global marketplace. We will drive network consumption infrastructure on demand & help businesses future-proof their networks.
0
2
18
Sobering new study: “84% of all employees in the nation said they were stressed, and for Gen Z, the percentage was a whopping 91%.” Another reason that kindness in the workplace is more important than ever.
2
1
18
On
#Juneteenth
, we celebrate freedom and reflect on the progress we’ve made, but also recognize that the hard work of creating a more just society goes on. No one is free until everyone is free.
#equality
0
0
17
Not normally into
#FantasyFootball
but a new
@Verizon
study found that 90% of fans say a reliable internet connection is vital to a successful draft day.
#5G
and tech hitting every part of our lives!
0
1
18
Much gratitude to our women and men serving and who have served - even beyond your time in uniform your contributions and leadership as returning citizens has taught us so much.🙏🏾
#MilitaryAppreciationMonth
@VerizonBusiness
It’s
#MilitaryAppreciationMonth
. To all of our active military and veterans, on behalf of
@Verizon
, thank you for your service and unwavering dedication and commitment.
1
5
39
0
0
17
Very cool event tomorrow in Atlanta - Verizon's 5G network reaches over 1M customers in the city and growing fast. It’s one thing to know importance of digital transformation and its another to see it and be a part of it firsthand.
Hey,
#ATL
!
@VerizonBusiness
is showcasing the real-world impact of 5G Ultra Wideband with a host of scenarios including an interactive cityscape, autonomous shopping & more. Don’t miss out!
📍 State Farm Arena, Atlanta, GA on 7/27.
2
0
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0
3
18
It’s uplifting to take a step back sometimes and marvel at the amazing achievements of mankind. We are living in a remarkable age.
#Mars
#Ingenuity
#Perseverance
1
3
17
Yesterday marked the most awaited and celebrated festivals of India - Diwali. Wishing you a happy Diwali that brings love, prosperity, and joy to you and all your family.
#FestivalOfLights
1
1
18
A focused team is an energized team because people know what's expected of them. They know that management is engaged. And it gives them permission to not focus on some things. This is essential. 3/4
1
2
16
AI solutions like ChatGPT caused a stir recently b/c of security & ethical concerns. I sat down w/
@stephaniemehta
at
@FastCompany
to discuss the future of 5G & AI – conveying
@Verizon
’s generative AI principles: integrity, respect, accountability, to name a few.
#FCGrill
#SXSW
0
2
16
Mobile / hybrid workforces need communication tools that are as flexible as they are. Expanding on our partnership,
@Verizon
Mobile for
@MicrosoftTeams
brings businesses our network quality, more collaboration, enhanced flexibility - building blocks for making work actually work.
Announced today at
#MicrosoftIgnite
, Verizon will be the first U.S. operator to bring true native mobile experiences to Teams using
#TeamsPhoneMobile
. Verizon Mobile for
@MicrosoftTeams
lets organizations use Teams as their phone system, with smartphones as Teams endpoints.
1
7
22
0
1
14
When a leader doesn’t set priorities, the team is unfocused. And maybe overwhelmed. The manager’s job is to concentrate the team on the 3 or 4 things that are truly important. And that in turn requires an understanding of the company’s strategy and how the team fits into it. 2/4
1
2
15
On the heels of our action tour concluding in Chicago and Denver, we announced strong performance during our 2Q earnings today. A big thanks to the
@Verizon
consumer team for improving our performance in the midst of great transformation. Learn more:
1
2
17
Having access to an expert in a matter of seconds during a mental health crisis can save lives. At
@Verizon
, we expanded our customers' ability to reach the Suicide and Crisis Lifeline by directly dialing
#988
.
#MentalHealthMatters
0
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1
15
23 Predictions
1 Crypto - 🙅🏾♂️
2 Web 3.0 - still a few years away
3 <$1b SAAS cos merge or cut costs
4 AI - GPT3 hype - wide deployment will need very large compute
5 OTT video - Ad supported models👎🏾- huge consolidation
6 Telco-FWA & P5G📈 / more VRAN; ORAN on right path but...
4
3
16
I’m not saying it’s easy. In fact, if you're able to prioritize easily, it means there are no trade-offs, which means the priorities are kind of bogus. Part of prioritization is making the hard decisions. 4/4
0
2
16
I would go even further. Diverse teams are the best teams. They provide the
#diversity
of experiences and perspectives that drive creativity.
#DEI
0
1
15
#5G
will help create a more
#sustainable
world in areas as diverse as agriculture, the ecology and transportation. Truly transformational technology.
1
3
15
Great work:
@VerizonBusiness
covered a lot of ground at
#MobileWorldCongressLasVegas
this week, proving how real-world
#5G
applications go beyond connecting enterprises to help make businesses smarter and more agile.
0
0
15
Today,
@Verizon
kicks off
#WomensHistoryMonth
with a focus on
#womenintech
. I’m looking forward to a month-long series of activities, discussions and opportunities for our diverse
#VTeam
to share experiences and explore our inclusive culture.
0
2
15
A year ago, Verizon launched the Responsible Marketing Action Plan to support
#DEI
in our advertising, content, & media. We’ve surpassed our initial goals — spending 65% of video, 46% of experiential, & 45% of print production budgets w/ diverse companies!
0
4
15
Today,
@VerizonBusiness
is demonstrating its
#5G
power — real-time container tracking, collaboration robots, crowd analytics, interactive cityscapes, and more — at the 5G Innovation Sessions series at the Edge in Hudson Yards, NYC.
2
3
15
Security, reliability, capacity and low latency have become integral to the defense sector as the modern battlefield comes into vision. Exciting to test this new tech with
@LockheedMartin
.
NEWS:
@Verizon
and Lockheed Martin teamed up to demonstrate the ISR capabilities of drones connected to high speed, low latency Verizon On Site 5G. Learn more:
0
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1
0
14
Kindness and empathy come naturally to children. Encouraging these traits is essential in building the leaders of tomorrow.
0
0
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Mobile World Congress starts today, and
@VerizonBusiness
will be demonstrating real
#5G
use cases & tech solutions for the ever-evolving global business landscape. Details here:
0
2
15
Every transformational journey reaches a moment when you’re tired and it seems too hard. If that describes your company’s
#DEI
initiative, this excellent piece will help you get back on track.
2
0
14
ICYMI:
@FBI
selected
@vzpublicsector
for a $400M Enterprise Infrastructure Solutions project to help the agency modernize its IT infrastructure. This contract builds on nearly 20 years of partnership. Learn more:
0
4
14
We’re committed to providing support to our customers, biz and friends in FL recovering from the impact of Hurricane Ian. Shot of the
@Verizon
tethered drone providing cell coverage to Sanibel Island to support public safety officials. Learn more here:
0
0
14
Small businesses want to deploy new technologies to drive growth and manage costs. The new
@Verizon
Business Mastercard will help them do just that.
#FutureReady
0
0
14
Why change your legacy technology if it still works?
@VerizonBusiness
’s Chief Product Officer Debika Bhattacharya explains the benefits of digital transformation. Better performance, cost savings and expanded opportunities await.
0
2
14
We're seeing small biz optimism for the future is up -
@VerizonBusiness
survey found 56% of SMBs believe they'll be better a year from now than they are today. Getting the best tools, tech, and support is key.
0
5
14
I enjoyed speaking to
@MuntazirAbbas
from
@ETTelecom
about
@Verizon
and
@Amazon
’s
#ProjectKuiper
partnership, as well as private networks, SD-WAN deployments,
#5G
labs, and the importance of India’s 5G market.
0
1
15
The Verizon Frontline team is closely monitoring the wildfires and providing communications technology and data service to first responders wherever & whenever they need it. We thank you for working tirelessly to protect our communities. More here:
0
2
14
Thrilled to speak with this year’s
@Verizon
summer interns. To the interns – I encourage you to speak up, share your POV, make lasting connections, and take on new challenges that push you professionally.
This time is a building block for your career – enjoy it!
3
1
15
Good convo with investors at
@Oppenheimer
Tech, Internet & Comms Conference today.
@Verizon
is leading the way in mobility, broadband and cloud and
@VerizonBusiness
is heads down on executing against our plan to deliver for customers and shareholders.
0
1
13
Remote work has helped
@VerizonBusiness
work better and faster. By upgrading our mobile & portal applications to
@BlueJeansNet
Meetings, our meetings will be even more immersive, inclusive, and engaging.
1
0
14
What will be the most exciting benefit of
#5G
in 2023?
1. Fan experiences
2. IIoT grid electrification
3. 5G-enabled edge computing innovations
Read more here about how 2023 is the year of putting 5G to work:
0
6
14
Compromised data is trust lost, which can be tough to rebound from. Biz need to dedicate time and budget on security architecture. Our MSI breaks down the mobile cybersecurity landscape and how
@VerizonBusiness
supports customers navigate it.
0
4
13
Great conversation at
@IDATEDigiWorld
summit today in Paris. 5G is the fastest growing technology I have seen and offers an opportunity for global businesses in Europe to pull ahead and have the competitive advantage
Today at
#DWS22
in Paris, Verizon Business CEO
@sampathstech
spoke about how Verizon
#5G
is changing how people will live, work and play at an unprecedented pace.
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14
26
1
1
13
Big lesson of last few years: Bias to yes is a good guiding principle for leaders to drive change, but there’s no one “right” way to lead in challenging macro environment
A
@VerizonBusiness
study finds that business leaders are struggling to seize new business opportunities amidst an unpredictable business climate. Read more about the research here:
0
3
9
0
0
13
Providing learning opportunities and equal access to resources is a key pillar of
#digitalinclusion
. College students:
@Verizon
is offering Home Internet for $20 a month. Check out more here:
0
2
13
Did you know
@VerizonConnect
is the largest commercial fleet management SaaS co and now it’s also the
#1
for innovation in a very competitive field? Huge congrats to the team. Great example of a carrier owning a vertical in the IoT space.
0
2
12
The
@vzpublicsector
team just unveiled
@VerizonBusiness
THOR’s Hammer - the latest example of
#VerizonFrontline
’s commitment to partnering with first responders fueled by the speed, reliability and security of our network. Check it out here:
1
1
13
Earlier this year,
@Verizon
set out to cover more than 175M people with 5G Ultra Wideband service by the end of 2022. We have now achieved this goal. Next up: make 5G Ultra Wideband available nationwide by Q1 2023. Congratulations to the team!
0
5
11
Today, we announced
@Verizon
’s 4Q Earnings results. Thank you to the team for your contribution each and every day. The clock restarts now!
0
4
11
Is “face time” still important in the world of hybrid work? Heck yeah, but there has to be a balance.
@RachelFeintzeig
of the
@WSJ
reports: “Power is still going to be where the boss is.” Read here:
1
0
12
We aren’t done fighting for equal rights, but on
#WomensEqualityDay
, we celebrate the achievements of women’s rights activists as they fought to secure a brighter future. Gender equality today for a sustainable tomorrow.
0
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