@numberdotten @GergelyOrosz @linear We do the same

And just to clarify, whether the Goalie does monitor and answer the Slack support channels, the majority of the issues they are triaging and fixing have been created by our Customer Experience (CX) team based on customer reports. The CX team does a great job validating the issues and adding any extra context. Thus the signal-to-noise ratio of incoming issues is very high.

@ishuah_ @GergelyOrosz

@radicalbyte @GergelyOrosz Yeah, we do, the goalie rotation is formed out of all the engineers in the company. And fully agreed, it helps with ownership and it keeps folks connected to what customers need.

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