@gbHEREnow7 @DrJasonRamsay Hi! Our apologies as we do not have dms on X, could you reach out on our other platforms on social media? This would be appreciated!

@gbHEREnow7 @DrJasonRamsay Hi! Can you please DM us so we can have a look at your issue? Thank you!

@NAVEENG49460704 @farnamstreet Hi there. We’re working on making reMarkable Paper Pro available in all countries where reMarkable 2 is available, but we do not have an exact estimate on when this will be. Stay tuned to our official channels for the latest updates on our products and services.

@Mr_GauravRai Hi Gaurav! We don't currently have a specific timeline for the reMarkable Paper Pro's release in India. We'll announce any news regarding availability in new regions on our website and social media channels, so please keep an eye on those for updates.

@Steve_Lockstep Hi Steve. We understand the frustration this issue may cause. To help resolve the problem, please raise your concern directly with our support team here:

@DrJasonRamsay Hi Jason. I'm really sorry to hear about the difficulties you're experiencing with your device. I can understand how frustrating this must be. Please reach out to our support team directly through this link: where they’ll be able to further assist you.

@Nithrales Hi! We’re working on making reMarkable Paper Pro available in all countries where reMarkable 2 is available, but we do not have an exact estimate on when this will be.

@ianhutton725 Hi Ian. reMarkable includes several planner templates that can be used as calendars, as well as options for journaling and habit tracking. You can also transfer a PDF calendar to your device if you prefer a more customized setup.

@F_Sharidah Hi Fatima! Please reach out to our support team for assistance on this issue. You can do so here: Please do not post your personal details about your order on Social Media for your protection.

@HghPlnsDrft1000 Hi! We do not currently offer a trade-in program for previous models, whether lightly used or otherwise. We understand the disappointment around the lack of a trade-up program with reMarkable devices. We'll explore ways to show our appreciation for your continued support.

@dmtvoyager That’s a great suggestion! Navigating documents could be smoother with a swipe-to-previous-page feature for quick returns to the last file. I'll inform our developers about this suggestion. Share more ideas at

@prowoodie Hi Ali! We’re glad to hear that you like your reMarkable. We appreciate you sharing your experience with us.

@Feleaks Hi Felix! I understand the inconvenience this may have caused you. Only our support team has a better overview of your device and order details. For us to better assist you with your concern, you can continue keeping in touch with them using this link:

@lisasilva85 Hi Lisa! For assistance with your return, please contact our support team here: They have the best access to order details and can help you further.

@JTPdreamin Hi there, I’m sorry to hear about the backlight issue with your reMarkable Paper Pro. For the best assistance, please contact our support team here: who will be able to assist you further with troubleshooting and potential solutions.

@lisasilva85 Hi Lisa, I understand your frustration and apologize for the inconvenience. We need to confirm that DHL has picked up and processed the return before sending a replacement. Thank you for your patience and cooperation.

@AdamCrookshank Hi Adam. To ensure everything is working correctly, we recommend reaching out to our tech support team. Please include a photo of your device in your inquiry so they can assist you more effectively. You can contact them here:

@DDurall3 Hi David! Please reach out to our support team so they can have a look at this! You can do so here: