Slowly update the first season. New keycap design, new feel, new colors, compatible with previous versions. More content will be released one after another.
We are about to establish sales and service systems in Japan, the United States, and Europe, hoping to provide users with timely and reliable product services. In addition, we will launch new products before the end of the year. Stay tuned.
Notes on recent work:
Since July 9th, we have received orders that far exceeded our expectations. This has put us in a passive situation we have never experienced before. We can only seek to change our production mode. Our factory only started working normally in early August.
After more than 100 days of hard work, our work has finally gradually returned to normal. We encountered unprecedented difficulties in this process. However, with the help of many friends, we have already solved most of the problems.
I'm very sorry. Because the order quantity greatly exceeded my expectations. I haven't had time to respond to Twitter messages in a timely manner lately. Additionally, I would like to post an important reminder: If you purchase more than one box product or button product for over
The style of the mini version may change slightly. The main reason is to hope that the function keys are more durable. This will not affect orders that have already been paid.
Because the order exceeds our production capacity, we need to stop receiving orders for a period of time in order to focus on completing existing orders.
Due to various reasons, I have been away from Twitter for three months. I'm back now. I want to reply to every message. But I found it impossible. Because there is too much information and the time is too long. I am very sorry for this...
Because we have refunded many users. PayPal suspects that our business is not functioning properly. We have submitted information to explain the reason and are waiting for a response. I think we can use this time to catch up with the progress of the order
If you have already purchased a PCB with UFB+up5. You have received a UFB fusion. Please leave me a message in my store. I will refund you the difference in price.
Due to the adjustment of the courier company, we have reopened the order channels in Germany, France, Italy, Austria, Spain, and Poland. Currently, it can only support orders below $150.
Due to the earthquake. Some of the packages we sent to Japan were not delivered. If you have not received your package, please contact us at the store. We will process a refund for you. Approximately two or three packages have experienced such situations.
Due to language issues, I am unable to express my meaning in detail. We sincerely apologize to all customers. We promise that all orders will be shipped, but we still need some time. If you need a refund, please leave me a message at my store or PayPal.
Regarding the issue of v2 switch. Some of the v2 switches sent out for the first time cannot be securely installed with keycaps. We have arranged for reshipment of all orders sent out. The new package is approximately 2-3 days apart from the previous one.
For some reason, my store's PayPal is not working properly. I will change the payment service provider for my store as soon as possible. I am very angry about PayPal's lack of explanation and inability to appeal.
$150 in my store. I may not be able to send the package smoothly. Due to various customs policy restrictions. I have now discovered that there are packages that have been detained by customs. We are doing our best to address these issues. If the package cannot be delivered
After many tests. We believe that the 14 button solution is more feasible. It may not be suitable for everyone, but it may be a relatively simple solution.
with around 30 units per day and now around 60 units per day. Due to mass production reasons, some models ship faster, Some models are relatively slow. Currently, the largest production models are the ModA and ModB models using RP2040 chips.
About orders with color patterns. If you want to use your own picture, please tell me and send me your picture. The pictures in my shop are schematic diagrams. I will design an annual style according to the Chinese lunar year. This year's design will be a special rabbit.
During these 40 days, we have adjusted many product details. The button mold has been modified three times. In order to improve stability, an overall increase of 0.1mm in travel has been made.
You can cancel the order at any time before shipping. You just need to tell me the order number. Due to transaction rules limitations in my store, cancelling orders can only be handled by the seller.
I think this situation will continue for some time. It is expected to catch up with the current order progress completely by mid September. What I mean is that they can be shipped within two or three days after placing an order
@KoemasaRAM
@TOUGU_JP
We are currently only a small studio. We do not have formal foreign distributors, which requires a lot of knowledge and workload. Our current main job is to develop new products and increase production. I am very sorry for the slow delivery speed we have had recently.
The panel design of the ultra-thin model has undergone some changes
Regarding the issue of order shipment, first of all, I would like to apologize to the user for the long delay in our shipment. However, we have been shipping since early August,
The overall progress of the carbon fiber and C models is much behind schedule. The ultra-thin models have also experienced a delay of more than 2 weeks due to design changes.