Plugin Alliance
@pluginalliance
Followers
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Following
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Statuses
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Currently inactive. If you have any customer enquiries, please reach out to us 👉 https://t.co/yIiOeqt9fk
Joined December 2014
Big news! We're thrilled to announce that #PluginAlliance is now part of #NativeInstruments, alongside the talented teams at Brainworx and iZotope. We're excited to come together more closely and collaborate on new experiences and offers for our customers.
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@RobSSound We'll gladly investigate your issue, if you contact us through our support form. Just head over to our website, find the Support tab at the top of the page, then choose which category best describes your issue and hit the 'GET SUPPORT' button to create a request for an agent.
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@namonakimono_10 That's hard to tell from X. If you're referring to please contact their customer support:
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@fernandagunsan We received your ticket on Saturday. Our average times in support 2-3 business days. An agent will reach out to you as soon as possible.
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@peterxdunn Depending on your DAW and your settings, there are several reasons why your presets may not show up or not get installed: If you can't get them to work at all, please contact us through our support channels:
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@prodbynohok @plugindeals @prodbynohok To see and hear how our plugins work for you and how they compare to existing plugins or hardware, you can try individual plugins for 14 days by activating a trial license from your DAW.
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@orlando_sonido Please make sure that you're receiving our emails. Upon the creation of a ticket, we send one automated confirmation email. Our agents usually respond within 2-3 working days.
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@MeikaGrimm @MeikaGrimm We clearly state the functionality of the subscription on the Product Page, in our FAQs, EULA emails. You can turn off auto-renewal throughout the entire year or month by cancelling the subscription from the Your Subscriptions page in your account on our website.
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@cd2023c @WeAreFocusrite @WeAreNovation @wedgeforceinc @cd2023c Sorry to hear you're having trouble! If you have questions about your account or need assistance with an activation issue, please reach out to our customer support:
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@RenStarFilm @CynicMatt @RenStarFilm Our average response times in Customer Care are 2-3 business days. To create a ticket for a support agent, please choose which category best describes your issue, then use the 'GET SUPPORT' button at the top of the page.
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