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Orbit Group Profile
Orbit Group

@orbitgroup

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One of the UK’s foremost housing groups, managing a portfolio of quality, safe, and affordable homes. For customer support, please DM our @OrbitHelp account

UK
Joined July 2009
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@orbitgroup
Orbit Group
9 months
Today, we unveil our 2030 strategy. We've outlined our ambition to provide amongst the best customer experience of any housing association. Our strategy focuses on prioritising customer experience and building 5,700 new homes. Read more 👉 #OrbitGroup
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@orbitgroup
Orbit Group
1 month
@AmyKate2k23 Hi Amy, We're really sorry to hear this. Could you please send us a private message with your details, so we can pass this onto our team. If you need urgent assistance, then please call us on 0800 678 1221. Thanks, Orbit
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@orbitgroup
Orbit Group
2 months
@samonenonly Hi Samantha, We’re sorry to hear this. One of our team will call you as soon as possible to help support you with any issues and outstanding repairs you may be dealing with in your home. Thanks, Orbit
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@orbitgroup
Orbit Group
3 months
@PeteM_OPFC Thanks for this. We've passed this onto our team and they'll be in touch as soon as they can. Thanks, Orbit
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@orbitgroup
Orbit Group
4 months
@DavidHibernia @DavidHibernia We want everyone to enjoy their community in a safe, respectful and inclusive way and understand the wellbeing benefits of an outdoor social space. We've agreed for the benches to remain until a new suitable location is agreed and can be enjoyed by all residents.
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@orbitgroup
Orbit Group
4 months
@let35828674 @let35828674 We want everyone to enjoy their community in a safe, respectful and inclusive way and understand the wellbeing benefits of an outdoor social space. We've agreed for the benches to remain until a new suitable location is agreed and can be enjoyed by all residents.
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@orbitgroup
Orbit Group
4 months
@Sustainable2Go @Sustainable2Go We want everyone to enjoy their community in a safe, respectful and inclusive way and understand the wellbeing benefits of an outdoor social space. We've agreed for the benches to remain until a new suitable location is agreed and can be enjoyed by all residents.
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@orbitgroup
Orbit Group
4 months
@jayneygascoigne Hi, The fastest way we can help and support you on this is if you call us directly on 0800 678 1221. You can also private message us with further details so that we can look into this. Thanks, Orbit
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@orbitgroup
Orbit Group
4 months
@JTomlinson182 Hello, We're very sorry to hear about your experience. So that we can discuss this with you, can you please Direct Message us at @OrbitHelp with your details? Thanks, Orbit
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@orbitgroup
Orbit Group
6 months
@westham_bubble Hello I'm very sorry to hear this. So that we can discuss this with you, please may I ask you to Direct Message us at @Orbithelp with details? Thank you, Orbit
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@orbitgroup
Orbit Group
6 months
We’re shocked about the current unrest. We were founded to create communities where everyone, no matter their background, can live in peace, with respect and opportunity. We take zero tolerance towards any form of violence, discrimination, harassment or prejudice. #NoPlaceForHate
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@orbitgroup
Orbit Group
6 months
Recently, we completed our refurbishment at Bushey Court in #Bexley and worked with our #OrbitHomes interior designers to provide a more welcoming space for older people. To celebrate we were joined by both residents & @lbofbexley leader @TeresaONeillLBB -
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@orbitgroup
Orbit Group
6 months
@emma19802010 Hi Emma, could you please message us on @Orbithelp that should work instead. Thank you, Orbit.
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@orbitgroup
Orbit Group
6 months
@emma19802010 Hi Emma, I've sent the information across, you should be able to direct message us on here, if there is still difficulty I will redirect you elsewhere for you to get in contact. Apologies for the inconvenience once more. Thank you, Orbit.
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@orbitgroup
Orbit Group
6 months
@emma19802010 Hello I'm very sorry to hear this. So that we can discuss this with you, please may I ask you to Direct Message us with details and your contact information? Thank you, Orbit
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@orbitgroup
Orbit Group
7 months
RT @WatesGroup: We've been appointed by @orbitgroup to undertake a #retrofit programme for 410 homes over two years, with #energyefficiency
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@orbitgroup
Orbit Group
7 months
@Evil_Scot Hi, So that we can better understand any issues or difficulties you might be facing, can you please private message our help channel - @orbithelp with your contact details and any info relating to your concerns. We will get back to you as soon as we can. Thanks, Orbit
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@orbitgroup
Orbit Group
7 months
@sternejohn This will be something we also look into. Thanks, Orbit
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@orbitgroup
Orbit Group
7 months
@sternejohn Hi, As you know from our previous conversations and interactions on X, we are aware of this issue. To update you, our team will attend to this next Friday. Feel free to reach out to us if there is anything else you need support on. Thanks, Orbit
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