NX Service Updates
@nxupdates
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Follow us for latest service updates and disruption. Use to track your coach in real-time. Updated from 8am-8pm Mon-Sun
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Disruption Due to Birmingham’s annual St. Patrick's parade and M25 Junction 10 and 11 closure. Any further updates can be found on our website.
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WEATHER UPDATE: We haven't cancelled any services, however due to road and weather conditions services may be subject to delays.
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If your service is not listed then it will be running. Due to high volumes of messages we will not be directly answering any queries. If you have messaged asking about an individual service then please refer to this as we may not be able to reply about services individually.
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#NETWORKDISRUPTIONUPDATE
: ⚠️ SHEFFIELD UPDATE- Sheffield Interchange has now re-opened, all passengers booked from this stop you can travel as normal. SHEFFIELD MEADOWHALL remains closed. Customers should travel from Sheffield interchange if booked from MeadowHall. Thank you.
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CLOSURE: 2 lanes closed on the M2 Westbound J4 (Gillingham) - J3 (Chatham). 007 @ 06.55 is currently caught in the incident.
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Thank you to all our passengers today for your patience. We're trying our level best to contact all affected cancellations. Birmingham Coach Station remains suspended until further notice.
#SnowAway
. We (Yasir, Gurd, Sam, Ifra and Naz) are replying to tweets today. 🤕
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#UKSnow
UPDATE: Birmingham Coach Station is now re-opened and we are working towards bringing our network back to normal as soon as possible, at the moment we are still experiencing some disruption throughout the Midlands & East Anglia, journeys will still be disrupted.
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Just to let you know that
#BeastFromTheEast2
is not causing any disruption to our network so far (Yay! 😄 ) We are still watching the weather closely and will post any updates as and when necessary.
#keepwarm
#staysafe
❄️ 🌨️
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#SNOW
- We're experiencing severe delays to services due to extreme weather. Many services have been cancelled so we'd advise to travel at a later date especially if travelling through the Midlands and East Anglia. You can contact us at a later date to amend your ticket.
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1/2 Weather disruption:
We are aiming to serve Birmingham Coach Station, Bournemouth, Devon & Cornwall as of 12.00 midday.
Services between Leeds & Manchester are now running
Services to and from Luton Airport are now running
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UPDATE: We are not serving BOURNEMOUTH for the rest of the day (02/03/2018) due to weather conditions. If you wish to claim a refund please fill in this link: if you wish to amend, please contact us tomorrow (03/03/2018)
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That's me done now. I'm off home to stuff my face with
#Chocolate
and catch the end of
#WillyWonka
and the Chocolate Factory.
Misma is taking over until 8pm.
#HappyEaster
Everyone 🐰
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We aim to operate as best we can, however safety of passengers and staff is vitally important.
Our control team will monitor the weather conditions, and make a decision based on safety
If a service is cancelled it will be on the website under updates
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Morning all ☺️ I hope you all have a great day! For any assistance please feel free to drop us a message.
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The following stops/areas are not being served:
Birmingham Coach Station, Luton, Luton Airport, South Wales, Bristol, Bath, Bournemouth, Southampton, Devon, Cornwall, Stokenchurch, High Wycombe Coachway.
We have also suspended services between Manchester and Leeds.
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The below journeys are expected to resume as detailed. However the weather is very changeable so please check this page before you travel.
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Morning, if you are not travelling today and your service is not listed then it will be running. Due to high volumes of messages we will not be directly answering any queries. If you have messaged asking about an individual service then please refer to the website. Stay warm 🙂
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Storm Ciarán - Following the Met Office announcement of Storm Ciarán for 1-3 November, some of our services may be subject to delays or cancellations. For more information, visit our service updates page
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STOP RELOCATION UPDATE: Leicester St Margarets Bus Station
National Express Services will return to St Margarets Bus Station from 12pm (midday) today
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That's us done for the day all. We'll be back at 8am tomorrow, for updates please keep an eye our on our website: . Hope you have a good evening :)
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Morning all, I hope you are all wrapped up this morning. We are here till 8pm today to assist you with your queries. It's absolutely freezing.
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STOP RELOCATION: Brighton, Pool Valley Coach Station
20 July until further notice
From 00:01 on the 20th, ALL National Express journeys will arrive and depart from Old Steine, Stop Z which can be located between Marine Parade and St James’s Street, near Harry Ramsden restaurant.
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That's all for this evening , we have tried our very best to get back to you all, if you are still waiting for a reply, please bear with us.
We will get back to you as soon as we can ☺️
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COACH INFO: 737 from Oxford Bus Station to Oxford Sandhills today will not be in National Express livery.
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It's been a tough and challenging day, unfortunately, we are now closed and we'll be back tomorrow morning from 8AM. We apologise if we have not been able to get back to you. Safe travels home. 🤧
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2/2 Weather disruption:
Services to and from Bristol Coach Station & Bath will run as of 9am
South Wales is currently not being served
We have resumed minimal services to and from Glasgow, however all other Scotland stops remain inaccessible.
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1/2 Weather Update: All our services are currently running as normal
Cold weather is forecast this week so if you are travelling please leave plenty of time for your journey including any connections, wrap up warm, carry any medication in your hand luggage and stay safe!
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If your service is not listed here: then it will be operating. Due to high volumes of messages we will not be directly answering any queries about individual services.
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Please note: National Express are not currently operating any services to or from Scotland, South Wales, Devon & Cornwall until further notice.
We have also suspended services between Manchester and Leeds.
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Thank you for your continued understanding and patience. It has been an extremely difficult time for travel with all the weather disruptions.
Have a lovely evening ✨
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That is us done for this evening! It has been a long day 😅 Do not fear we will be back in tomorrow morning at 8am to assist with any queries. Stay safe and be careful of the ice to come! Goodnight 💫 🌜
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Our services are currently operating as normal. We will provide an update if there are any changes to our usual timetables on our Live Service Updates page. More details can be found here
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IMPORTANT
Thomas Cook collapse. Please see details attached.
You can find more general information and customer advice on Thomas Cook here:
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SERVICE UPDATE: The following services are now operating. 😃 👍
532 Birmingham - Glasgow at 11.00 is now running.
539 Birmingham- Glasgow at 13.45 is now running.
548 Glasgow - Birmingham at 12.50 is now running.
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3rd March - CANCELLATION: The following services have been cancelled due to severe weather conditions:
09:50 444 Hereford - London
11:30 444 London - Hereford
12:05 444 Hereford - London
14:00 444 London - Hereford
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Good Morning, Tasha, Wasif and Chris are doing our best to answer messages. Please note, due to high volumes of messages, we will not be answering messages about specific services, you can find this information on our website:
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DISRUPTION: Please note the following information due to current weather conditions, details can be viewed via this page>
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STOP CLOSURE: We are unable to serve SOUTHAMPTON, due to the severe conditions the stop is inaccessible.
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Good morning it's Misma here to help with any queries you may have ?
Do get in touch☺️
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***Please Note*** We are experience a very high call volume due to the severe weather conditions, to speak with an advisor there is currently over a 1 hour wait. We understand and sympathise with you in this difficult situation, but appreciate your patience in these circumstances
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Good Morning :) Tasha, Wasif and Sam are answering your messages this morning.
We do apologise for the delay in responding (please bear with us as we try to catch up)
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STOP CLOSURES: Due to current weather conditions the following stops are suspended
Dudley, Chepstow, Newent, Cirencester, Chalford, Stroud, Gloucester, Hereford, Birmingham, Hemel Hempstead
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Weather disruption: National Express are not currently operating any services to or from Scotland, South Wales, Bristol, Bath, Devon & Cornwall.
We have also suspended services between Manchester and Leeds.
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Good morning all, Nicole, Naz and Michael here to assist today. For service updates please keep an eye on our
@nxupdates
page. If you are not travelling today, please contact us at a later time and we will get back to you asap. Safe travels! ❄️
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The weather conditions can change very quickly, we are aiming to operate as normal with minimal disruption over the next few days.
However ...please do keep an eye on our live service updates if you are traveling ☺️👍🏼
❄️ ☃️ 🌦️ ❄️ ☔ ❄️
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#Update
The following stations/stops are suspended until further notice:
Birmingham Coach Station
Birmingham Airport
Coventry
Worcester
Warwick
Stratford Upon Avon
Gloucester
Cirencester
Stroud
Hereford
Chelford
Swindon
High Wycombe
Hemel Hempstead
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Due to the red weather warning in the South West, South East regions including London between 8am - 5pm we are not operating South of Birmingham.We strongly advise customers not to travel today as all services will be subject to short notice changes
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Service update for 2nd March
Services to and from Glasgow and between Manchester & Leeds are expected to resume at 05:30. Services from Bristol & Bath are expected to resume from 10am.
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Please remember to wrap up warm, bring food and drink with you, ensure you have easy access to prescribed medication for long journeys and charge your mobile before you travel
#staysafe
#BeastFromTheEast
Any disruption updates are available on
@nxupdates
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Good Morning all, Samantha here to answer your queries. Hope all those celebrating
#MothersDay
have a special day
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Our services are currently running with no cancellations but maybe subject to some delays due to the bad weather. Please accept our apologies for any inconvenience you may experience on your journey. 1/2
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M23 Southbound after M25 J7. Two lanes blocked and queuing traffic due to multi-vehicle accident. ^gr
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CLOCK CHANGE: Remember the clocks go forward on Sunday 26th March 🤔
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Please note: National Express are not currently operating any services to or from Scotland, South Wales, Bristol, Bath, Devon & Cornwall.
We have also suspended services between Manchester and Leeds.
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Good morning everyone, Misma here to assist with your queries today. I hope everyone has a lovely start to their Sunday ☺️
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Good Morning and Merry Christmas, Samantha here to answer your queries and questions.
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STOP RELOCATION Cardiff (Coach Station, Sophia Gardens)
Saturday 19 August
From 13: 00 until 19:00
The coach station will not be accessible due to a Rugby Event.
All services will therefore pick up and set down;
Cathedral Road in the bus lane opposite the KIN+ILK café
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STOP CLOSURES: Due to current weather conditions the following stops are suspended
Dudley, Chepstow, Newent, Cirencester, Chalford, Stroud, Glocester, Hereford, Birmingham Coach Station, Birmingham Airport, Hemel Hempstead, Coventry, High Wycombe, Worcester
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SERVICE UPDATE: We can confirm all our services are operating without any cancellations 😁 Should there be any cancellations, we will contact affected passengers 📲 Please allow extra time for travel ⌚ and most importantly please wrap up warm 😉
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STOP RELOCATION: Cliftonville (Eastern Esplanade)
Monday 15th January to Tuesday 16th April 2024
Due to works by Southern Water closing the road between Devonshire Gardens and Norfolk Road.
022 will use the following stop as attached
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Good morning, it's Azra here ☺️ drop me a message if you need any help.
#VEDay75
Remembering those who gave their lives for the cause of freedom
🕯️🇬🇧 ❤️
#VEDayAtHome
🏡
#ProtectTheNHS
💙
#EssentialTravel
🚌
Have a great Bank Holiday weekend 👍
🍧 ☀️
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The UK Government is planning to trial a new Emergency Alerts service.
A test siren will be sent to smart phones across the UK on Sunday, 23 April at 3pm
We wanted to remind you so you're not alarmed if you hear this while travelling with us
You do not need to take any action
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Morning 😄 Shameem here to assist you for a couple of hours.
Have a fantastic Friday ☺️
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@hatimutasa
If you are delayed and miss a connection then staff will arrange for you to be moved on the next available service. ^rs
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Please see our website here: for latest updates. If your service/stop isn't mentioned it will be operating. We are still experiencing high volumes of contacts so won't be answering messages about specific services or journeys after today. Tasha
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Goooood morning everyone. It's finally here 🎅 Wishing you all joy and happiness this Christmas
#nationalexpressmas
. Bring on the new year...
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IMPORTANT UPDATE:
Following the advice of European governments to avoid all non-essential travel, BlaBlaBus has announced they have suspended all its services in Europe.
It is difficult to predict a date for the reopening of sales and operations of routes in and out the UK.
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Good morning all! A bit late announcing myself this dreary Wednesday however Nicole here, I have had my coffee and I will be here to answer any queries you may have. Have a nice day! 😇
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That is it from us this evening, we will be back at 8am in the morning to assist further. Stay safe❄️
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* Important *
If your service has been cancelled due to the adverse weather conditions we will honour free amendments to dates & times, past the original time of departure.
We are open 8am - 10pm, 7 days a week
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STOP CLOSURE🚏
🚌 NB282: London Barbican
12th July
Service alterations are in effect on the London Wall due to bridge works. Please be aware, that A8 won't serve Barbican until 30th Sept. In the meantime, please find us at Liverpool St or Shoreditch High St. 🚧🚌
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Good morning everybody! You've got Yasir here until 4pm to assist with your queries. Our network is operating as per normal however may be subject to delay. Drop us a tweet if unsure.
😁
#IceIceBaby
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STOP CLOSURE: London (Hammersmith)
Until Wednesday 5th April 2023
Coach stop TC on Hammersmith Bridge Road (TO London
ONLY) will be closed for roadworks.
Drivers will set customers down at London Earls Court,
West Cromwell Rd, Stop D, nr Tesco instead.
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If you're off on your jollies today leave extra time for travel and have a bottle of water/snack handy!
#BankHolidayWeekend
#FridayFeeling
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#Update
M4 closure for this weekend has been suspended. Services will use normal line of route 😁
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STOP CLOSURE: Newport (S. Wales)
Sunday 16th April; From 6am until 5pm
Due to a 10K Marathon the stop at Newport will not be served between the hours specified. The stop will be served as scheduled at all other times.
The nearest alternative stop will be Cardiff.
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STOP CLOSURE: University of Southampton
Sunday 2nd April 2023
Due to the Southampton Marathon the stop at University of
Southampton will not be served.
Nearest served stop would be Southampton.
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#UKSnow
- For those enquiring travel tomorrow (11/12/2017), we will continue to update our feed as we receive information from our control team. We apologise if we have not been able to respond to you all individually however we thank you for your patience and understanding.
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COACH STATION CLOSURE SOUTHAMPTON:
Due to carriageway repairs, Southampton Coach Station will be closed.
06:00 on Wednesday 9th August until 10:00 on Thursday 10th August 2023.
During this closure coaches will use a length of Western Esplanade, to pick up and set down.
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#Update
M4 closure for this weekend has been suspended. Services will use normal line of route 😁
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Good afternoon lovelies! Amy here to answer your queries until 8pm.
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STOP CLOSURES: Corsham, Rudloe and Box
Sunday 4th December 2022
8am-6pm
The A4 from London Road to Box roundabout will be closed in both directions overnight.
During this closure we will be unable to serve Corsham, Rudloe and Box.
Nearest stop will be Chippenham or Bath.
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STOP CLOSURE: University of Portsmouth
With immediate effect until Monday 29 January (inclusive)
The stop at Portsmouth University is inaccessible in both directions due to emergency
gas works.
Nearest served stop will be Portsmouth.
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STOP CLOSURE: London (Bexleyheath)
12th & 19th April; 10pm until 5am
Services towards Kent ONLY will be unable to serve the stop due to works on the Blackwall Tunnel. Coaches towards Stansted Airport will operate as scheduled.
The nearest stop would be Dartford-Bluewater.
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Good morning all! Amy logging in and I'll be here to keep you updated until later this afternoon. Have a great day 😄
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London Wandsworth
With immediate effect until 17:00 hours on Sunday 11 February.
Due to emergency works the usual stop in Wandsworth towards Portsmouth/Fareham only will not be
accessible.
Coaches will serve the next stop. Wandsworth, West Hill / Merton Road, Stop Z.
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LIVERPOOL: All National Express services have moved to Liverpool One Bus Station, Canning Place.
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That's us done for the evening. Thanks for your patience while we've been answering your messages.
The website will continue to be updated with any cancelled services:
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STOP CLOSURES: Due to current weather conditions the following stops are suspended
Dudley, Chepstow, Newent, Cirencester, Chalford, Stroud, Gloucester, Hereford, Birmingham
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STOP CLOSURE: London Stratford
11th February; 11am - 5:30pm
Due to a match at West Ham, roads around the Stadium will be closed.
Services will set down/pick up at Stop 20 outside Stratford City Bus Station.
A9 services will use Stop 21 opposite Stratford City Bus Station.
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Good morning all, it's Nigel here to assist you today with any queries 😀
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❄️ ⛄ Winter isn't quite over yet and severe weather has been forecast.
Please remember to wrap up warm, bring food and drink with you for long journeys and charge your mobile before you travel
#staysafe
#BeastFromTheEast
Any disruption updates are available on
@nxupdates
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Due to the forecast of potential snow and ice in the coming days, please find below a link to the service updates page on our website.
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STOP CLOSURE: South Molton
2nd December 2022
from 12pm until 11:30pm
Due to the Winter Wonderland celebrations coaches will drop off passengers at East Street, opposite Station Road.
The stop will be served as scheduled at all other times.
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STOP CLOSURE: Newport (S. Wales)
Sunday 16 April; From 6am until 5pm
Due to a 10K Marathon the stop at Newport will not be served between the hours specified. The stop will be served as scheduled at all other times.
The nearest alternative stop will be Cardiff.
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