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NVIDIA Customer Care Profile
NVIDIA Customer Care

@nvidiacc

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Official Twitter account for NVIDIA Customer Care. We are here to help answer your technical questions and provide troubleshooting assistance.

Santa Clara, California
Joined October 2009
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@nvidiacc
NVIDIA Customer Care
7 days
NVIDIA GeForce Hotfix Driver v572.24 is now available. This update resolves the following: ✅[GeForce RTX 5080] Valorant may crash when starting game [4951583] ✅[Windows 11 23H2] When exiting Final Fantasy XVI, PC may freeze [5083532] Click below to learn more:⤵️
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@nvidiacc
NVIDIA Customer Care
12 days
If your games are showing unsupported in NVIDIA App: ✅Make sure you have the latest driver 572.16 - ✅Make sure you have the latest NVIDIA App v11.0.2 - ✅To enable DLSS 4 overrides in NVIDIA App, press the “Refresh” button located within the 3 dot option. ✅ Ensure the feature you wish to upgrade is activated in the game, and then exit to the desktop. ✅Click on the URL below to learn more on enabling DLSS 4 overrides using NVIDIA App: For a full list of games and apps with DLSS overrides, and a breakdown of which overrides are available in each title, head here:
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@nvidiacc
NVIDIA Customer Care
12 days
@PaxRomana2024 The new NVIDIA Broadcast v2 update can be downloaded from:
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@nvidiacc
NVIDIA Customer Care
15 days
NVIDIA App v11.0.2.308 is now available for download: Learn more and leave feedback in our forums below:
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@nvidiacc
NVIDIA Customer Care
2 months
NVIDIA GeForce Hotfix Driver v566.45 is now available. This update resolves the following: ✅ [Indiana Jones and the Great Circle ] Some users may experience intermittent micro-stuttering [5015165] ✅ Improved stability for UBISoft games using the Snowdrop engine [4914325]
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@nvidiacc
NVIDIA Customer Care
2 months
RT @nvidiacc: NVIDIA GeForce Hotfix Driver v566.45 is now available. This update resolves the following: ✅ [Indiana Jones and the Great Cir…
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@nvidiacc
NVIDIA Customer Care
4 months
@Luiz__Franco Desktop or notebook? Which app are you launching?
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@nvidiacc
NVIDIA Customer Care
4 months
@Ashchang69 We will have a fix for this in our next Game Ready Driver release.
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@nvidiacc
NVIDIA Customer Care
4 months
@ZionWilliamstan Which version do you have installed (which game store/client)?
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@nvidiacc
NVIDIA Customer Care
4 months
@ZionWilliamstan That is odd. Is it still not showing? If so, can you send us logs from NVIDIA app?
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@nvidiacc
NVIDIA Customer Care
6 months
We just released a new update to NVIDIA app BETA v10.0.2.210. This update includes the following fixes: ✅ Fixed an issue where game filter stopped working ✅ Fixed an issue where the programs list is blank when it exceeds 160+ titles.
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@nvidiacc
NVIDIA Customer Care
6 months
Black Myth: Wukong GeForce RTX 40 Series Bundle Redemption Instructions - For users who attempted to redeem the game code using GeForce Experience and could not sign in to Steam to complete the process, please review the following FAQ:
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@nvidiacc
NVIDIA Customer Care
8 months
We have released an NVIDIA Broadcast Hotfix for Windows Insider users on Windows 11 24H2. Click on the URL below to learn more:
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@nvidiacc
NVIDIA Customer Care
8 months
The GeForce Reward for PC Game Pass should now be able to be redeemed successfully. Please note that there may be a delay in the reward confirmation sent to your email address. You may still view your redeemed reward code online by logging in to your NVIDIA Account and going to the Redeem page. Valid for new Xbox Game Pass members only.
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@nvidiacc
NVIDIA Customer Care
8 months
@ki9rai It is for new Xbox Game Pass users. If you have used the service before, the promotion does not apply:
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