@TaylorLorenz @nytimes screenshotting this bc I know your tweets delete and I may need this one day to gain entry into your crystal palace when you’re CEO of the world 👑👸🏻 Give ‘em hell!

@AlexJamesFitz

That’s it. All downhill from here. :-(

@jeremysliew @kirstenagreen @Nik_Quinn @dunn @rebeccak46 LTV is ultimately about loyalty and repetition. The brand must create a value add over its immediate competition to maintain interest over time. Convenience, content, cool. Something that both keeps people coming back and keeps them from going away to someone else.

.@ChuckECheeses is such a fascinating time capsule! Is there another kids brand in 2019 less concerned with appealing to 2019 kids?

nobody: this chair: don’t even think about it

@hunterw @rjwile Check out the @replyall eps on this, if you haven’t yet. I don’t think people realize how much of a sleeping giant this is, given how accustomed most tech-savvy folks are to just hanging up.

@hunterw

We have a very serious robocall fraud problem in this country as @replyall recently ID’d. Just got a call referring to me as “dear citizen” and informing me that my SS# has been “canceled.” There are lots of vulnerable folks who are definitely falling for this.

wow rude

Being metric-obsessed isn’t the problem, it’s being obsessed with the wrong metrics.

The quintessential Shark Tank episode is the one where they pass on @ring because it’s not already worth a billion dollars

@SparkieTweets Thanks Sandy!

@michaelheywire Not having a blue check mark is the new blue check mark

@nycjim This article contains at least three buried ledes

Having a total blast talking to cool people doing cool new things. DMs still open. Anyone doing innovative stuff is welcome. Keep ‘em coming!

Incorrect