National Grid US
@nationalgridus
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Official US account. Follow @nationalgridMA / @nationalgridNY for storm & community updates. DM for customer service M-F 9am-6pm.
Joined January 2010
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Scams are on the rise! We've seen an increase in reports of utility imposter scams where someone claiming to be from National Grid is calling and asking for immediate payment to avoid disconnection. For your protection, remember, we will never:
🚫 Ask for payments using pre-paid
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National Grid US Retweeted
Repairing downed power lines can be dangerous work, so please drive carefully when you spot our repair crews on the road.
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National Grid US Retweeted
Crews have restored power to more than 116,400 of the 188,000 customers affected after severe thunderstorms barreled through parts of Central and Eastern New York yesterday.
More than 2,800 field workers are currently engaged in restoration efforts. Where it is safe to do so,
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Every plastic-free swap counts! What sustainable swaps are you making this month for Plastic-Free July?
#PlasticFreeJuly
#Sustainability
#NationalGrid
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Wishing all our customers a safe and happy Independence Day! 🇺🇸
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Our offices will be closed for the 4th of July!
Use these numbers to report a gas emergency or electric outage in your area.
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Changing your air conditioner filter brings numerous benefits: better temperature, increased energy efficiency, and a longer lifespan for your HVAC unit, making it a total power move for your wallet (and the planet!)
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Stay safe after the storm! Remember:
1. Turn off your home's main gas valve if you detect a gas odor or suspect a leak.
2. Avoid standing water.
3. Don’t drive, walk or wade through flooded areas.
4. Use bottled water for cooking and drinking.
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While our call centers will be closed tomorrow for Juneteenth, we’re still here to help if there’s an emergency.
Save these numbers in case you need to reach us or call 911 if you need immediate help!
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🌀2024 Hurricane Season Forecast🌀
Experts predict a record-breaking season with 24 named storms, 11 hurricanes, and 6 Category 3+. Factors like warm waters and low wind shear drive this aggressive outlook, surpassing past averages.
#HurricaneSeason
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National Grid US Retweeted
New York customers: Emergency financial & food assistance may be available through programs Hope & Warmth Energy Fund and Hearts Fighting Hunger.
Learn more here:
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National Grid US Retweeted
As we close out
#AANHPIHeritageMonth
, we’re proud to be working toward a world where diversity sparks innovation and unity drives progress!
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Today, we honor the service members who made the ultimate sacrifice for our freedom. As we gather with family and friends to celebrate the unofficial start of summer, let’s take a moment to remember them too.
#MemorialDay
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Our call centers will be closed this weekend in observance of Memorial Day. We will continue to respond to gas and electric emergencies 24 hours a day.
Some of our regular services and bill payment options are unavailable this weekend due to a billing system update. We’ll return
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Today is a defining moment for National Grid as we announce a significant step up in energy infrastructure investment that cements our position as a leader in the energy transition on both sides of the Atlantic.
We’re investing around $75bn in networks in the next five years,
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Reminder: Some of our regular services and bill payment options will be temporarily unavailable while we update our billing system. We will return to normal business operations on Tuesday, May 28.
☎️ Our team is available and will continue to respond to gas & electric
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📣 Over the extended Memorial Day weekend, we're updating our billing system. As a result, some of our regular services and bill payment options will be unavailable May 22 - May 27.
We will continue to respond to gas & electric emergencies 24 hours a day.
Learn more at
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Discover the future of solar power in episode 4 of
#TheCleanEnergyRevolution
podcast!
☀️ 🚀 We'll cover everything under the sun, from floating solar farms to the latest solar cell technology, to out-of-this-world space-based solar:
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