Official account of Metropolitan Utilities District. Not monitored 24/7. For customer service, call 402.554.6666. For emergencies, call 402.554.7777 or 911.
Every second counts in an emergency! Be a snow warrior and scoop the snow around any fire hydrants on your property. Your assistance could help save a life.
#Omaha
#SnowMaha
#Safety
Please take a moment to help our first responders and clear any snow from around the fire hydrants near your property. Seconds save lives in an emergency.
#Omaha
#NEwx
❄️ ❄️
Full media release update 3/16/19:
M.U.D. drinking water continues to meet all state & federal standards. We are closely monitoring all our facilities.
#Omaha
System Update: There is a significant water main break affecting a large area of Omaha, east of 72nd Street. Our crews are working to locate it for repairs. Please check back here for updates.
We are working to shut off the flow of water and safely make repairs to this main. Thank you to
@OmahaPolice
for assisting to ensure the safety of all motorists and our crews in these extreme conditions.
Water main break is at 82 and Farnam by Methodist Hospital. Westbound Farnam is closed at 81st. Other traffic restrictions are in place. Dodge is open but there is heavy ice between 84-78th. Use alternate routes please.
M.U.D. employees are working along other first responders to restore life-essential services to all who've been impacted by the severe storms that hit the Omaha metro. Please use caution and if you smell gas, leave the area and call 402.554.7777 or dial 911.
#NEwx
MUD is monitoring conditions on Missouri & Platte Rivers. Our facilities are operating normally & water continues to meet all State & federal standards. We will continue to closely monitor conditions. Full news release:
#Omaha
Thank you to all our customer-owners who have limited outdoor water use during this extreme heat wave. Your efforts helped lower usage by 8% during Thursday morning's typical peak use period. Please continue to reduce outdoor water use through the weekend.
MUD has reports of scammers posing as utility employees to collect payment or threaten shut off. They may say there are water quality issues due to flooding. This is not true. M.U.D. water is safe to drink & continues to meet all regulations. Alert
#Omaha
We’re proud to support the
@NEHumaneSociety
and their Walk for Animals coming up on Sept. 26. We just dropped off dog bowls & water bottles and got to meet this sweet girl Luna who is up for adoption.
#Omaha
Snow is starting to cover our hydrant inventory. Just remember to clear the snow around the hydrant near your property. Every second counts if there’s an emergency.
#Omaha
#Snowmaha
Reminder:
If you have storm damage that may have compromised your gas meter or if you smell gas, leave the building or area and then call 911 or our emergency line at 402.554.777.
We’re handing out reusable water bottles and hotdogs down on the west end of Gene Leahy mall in
#Omaha
until 1 o’clock - Celebrating National
#811Day
with
@NE1Call
- Come down for lunch and a chance to win more prizes.
NEW COVID-19 utility assistance funds are available for Douglas County residents. Customers struggling to pay their bills due to COVID-19 impacts may be eligible to receive a $500 credit toward each utility bill (or $1,000 total).
Learn more at
We understand customers may go thru hardships that make it difficult to pay utility bills. We work on a case-by-case basis with customers, like setting up payment arrangements. If you are facing difficulties, call 402-554-6666. For help w/rent, food, etc- call 211 for referrals.
A reminder as we approach July 4:
Soak spent and unused fireworks before discarding.
Keep an extra bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire.
Sweep up debris to help keep it out of storm drains.
M.U.D. is asking its water customers for help by temporarily limiting outdoor water use. The utility has experienced a water main break at one of its water production facilities limiting its capacity during a period of extreme temperatures. Full release:
UPDATE:
Thank you to our crews and customer owners for helping us isolate water system issues this morning. We are starting to see pressures come back up in many areas. We are still working to repair a main break near 67th & Center that is impacting some services.
System Update: There is a significant water main break affecting a large area of Omaha, east of 72nd Street. Our crews are working to locate it for repairs. Please check back here for updates.
On behalf of the men and women of M.U.D. and its Board of Directors, we extend our deepest condolences to Mayor Jean Stothert and her family during this extremely difficult time.
Don’t forget if you’re at tonight’s event down at the
@OmahaRiverFront
we have our hydration station setup on 13th St for you to fill up any reusable bottles you have. 💦
#Omaha
#OnTap
It's August 11 aka
#811Day
!
Please take a moment to learn more about safe digging and the FREE services provided when you contact
@NE1Call
before you dig into your next project.
3/18/19 Media Release: M.U.D. drinking water continues to meet all state & federal standards. We are meeting supply requirements of customers & precautions are in place to protect reliability of water treatment & distribution systems.
#Omaha
We’re making huge progress moving a new piece of 48” pipe into place after a main break occurred last week near 120th & Fort. Thanks to our entire crew working so hard to get it in place.
#water
#Omaha
Thank you to all our employees who worked over the weekend and through the storm. Your efforts to protect the public and keep our gas and water systems running smoothly are greatly appreciated!
#ProudToServe
From installing mains to maintaining meters, we want to take a moment to celebrate Natural Gas Utility Workers’ Day. Each employee is vital to ensuring the safety of our services. Thank you for your support and the critical work you all do.
#NGUWD
#gasworkersday
#Omaha
@APGA
ALERT: We are having phone system issues with our service provider which may impact inbound customer service & emergency lines. If you are unable to reach 402-554-7777 to report a gas emergency, please leave the building or area & call 911.
#Omaha
Thanks to
@RepDonBacon
for visiting our Operations Center this week. M.U.D. President Mark Doyle had the opportunity to discuss the amazing work by our employees to improve the natural gas and water infrastructure that provides life-essential services to our community.
With the help of
@HDR_Inc
we recently completed a $9.5 million rehab project at the Minne Lusa Pump Station. It's part of a 20-year capital improvement program at our Florence Water Treatment Plant on the Missouri River.
#Omaha
#Triangleofreliability
We currently have traffic restrictions in place EB & WB on Cass and Dodge Streets between 84th St & 86th St. Please use caution and slow down as our crews work to make water main repairs in the area.
Today the employees of M.U.D. honor the sacrifice of Cpl. Daegan Page. Thank you for your service and the sacrifice you made for the United States of America. Rest in Peace.
See link for details on today’s escort:
🚨 Traffic Alert: The right lane of southbound Saddle Creek Rd is currently closed near Jones St as our crews work to repair this main break. Please avoid the area if you can to help keep them safe.
#Omaha
Crews will be working to repair a large water main in the area near 42nd & Castelar next week. In order to do so the main must be drained to a certain level. Thank you for your patience and cooperation. We apologize for any inconvenience.
We have a water main down for repairs on Glenwood Rd from N 66th St to N 67th Cir, and on Glenwood Rd to 1026 N 67th Cir. Estimated time to restore service is 5 pm.
Due to frigid temps across a multi-state region and record energy demand, M.U.D. and other utilities are asking customers to conserve energy by turning down thermostats a few degrees, if possible. Check out our latest news release for details:
#Omaha
Thank you to M.U.D. Director Tanya Cook for co-chairing this year's
#HeatTheStreets
event and for getting up early to help spread the word about utility assistance on
@KETV
There's still time to register or donate.
Go to to participate today.
3/17/19 Media Release Flooding Update & Scam Alert: M.U.D, continues to monitor conditions on the Missouri & Platte Rivers & all facilities. M.U.D. drinking water continues to meet all state & federal standards.
#Omaha
Thank you to everyone who has reduced water usage to assist in this effort. Please continue to share this message with your friends and neighbors through the weekend.
Metropolitan Utilities District is responding to a large water main break at one of its production facilities and is asking customers in the Omaha metro area to limit outdoor water use until further notice to reduce demands on the system.
We were honored with The Neris France Star Advocate of the Year award from
@partner4kids
at today's M.U.D. Board meeting. We are proud of our 21 employees who served as Book Buddies, Goal Buddies & Goal Mentors. P4K serves more than 6,000
@OmahaPubSchool
students annually!
#Omaha
We have a water main down for repairs on 119th St from Jackson to Leavenworth and on Leavenworth from 119th St to 120th Ave. Estimated time to restore service is 1:00 pm.
We are responding to a water main break at 300 S 72nd St
#Omaha
. Please use caution as our crews work to safely make repairs. Using an alternate route is recommended as well as we approach rush hour.
The water main & 13th & Jackson is back in service. Extended repairs will be needed in this area. Crews are currently working on scheduling that work. Please be aware that there are lane restrictions on 13th St until this process can be completed.
We are working to repair a water main break at 64th Ave & Center St. Both EB & WB lanes are all closed currently on Center St b/t 64th Ave & 67th St. Please use caution and find an alternate route until further notice.
Thank you to
@OmahaPolice
for helping keep our crews safe.
Happy Natural Gas Utility Workers' Day! We are proud of our employees who work hard to safely deliver natural gas to our community every day!
#NGUWDay
#gasworkersday
@APGA
Our crews are working hard to replace part of a massive 48” pipe near 120th and Fort. Credit to all our employees who are putting in long hours in this heat to keep the
#water
flowing.
Water main repairs at 51st & Dodge are nearly complete. Soon the site will be turned over to contractors & the city for sewer & paving. Thank you for your patience. Please use caution as crews will still be in the area. Lane restrictions will be in place into next week.
#Omaha
Your outside gas meter needs to be clear of snow for your safety. Use a broom, instead of a shovel to clear snow off regulators, meters, piping, gauges or other equipment. Also, if you have a hydrant on your property, clear an area around it so firefighters can find it quickly.
Addressing the importance of goal setting, reading and mentors. We had a great lunch with the team from
@partner4kids
today honoring our awesome volunteers and the work being done with children in Omaha Public Schools.
#Omaha
#mentoring
It’s gonna be another hot one today. 🔥 The good news is we’ve recently installed MORE water bottle filling stations in OMA to help you stay hydrated on your travels. 💧
Between the anticipated snowfall and plows pushing snow, please remember to clear a path to any fire hydrants on your property. Seconds matter in an emergency. Take a moment and assist our first responders.
#NEwx
@OmahaFireDept
@OmahaFire385
We are installing water main along S 72nd St from Little Papillion Creek to Pacific Street. The work will take place in the SB lanes shown below. M.U.D. work is anticipated to take 2 – 3 weeks, barring any delays. Crews will then turn paving over to the city.
#omaha
#Traffic
#FunFactFriday
The newest M.U.D. employee and the longest serving. Jay Roberts, our new Digital Media Specialist, got to meet Don Noonan with Contractor Services. Don has served our customer-owners since 1960!