The issue with has now been resolved. We understand the impact this can have and thank all of our customers for their patience whilst we resolved the problem. We apologise for any inconvenience caused by this service disruption.

@stub_s Hi, sorry for the inconvenience and I fully appreciate the frustration. We are working to get this resolved with our email provider as quickly as possible. JQ

We apologise for the ongoing issues with We continue to work with our email vendor to get these resolved as quickly as possible. Our teams are in regular communication with the engineers at Atmail and are pushing for a solution.

Following Storm Darragh, our team need to make emergency repairs in the Algare Hill/ East Baldwin area. Customers in the area will be without service today until 16:30 whilst engineers repair cables and poles. We apologise for any inconvenience caused.

We would like to thank our dedicated team who have worked over the weekend to keep businesses running and customers connected. Our HQ reception will be closed tomorrow (Monday) for minor repairs. Our Strand Street store and customer contact centre will be open as usual.

We hope everyone is okay after last night. Due to the conditions, support calls may take longer. If your issue isn’t urgent, please email or DM us, and we’ll respond ASAP. We apologise for any inconvenience and aim to be back to normal by Monday.

Our Engineers are currently investigating a reported issue for PAYGo customers using Text 2 Top Up & Auto Top Up services. If you need to top up, visit We apologise for any inconvenience caused and will provide further updates as soon as we are able.

We are aware that some customers are experiencing intermittent issues on broadband services . Our Engineers are working on this and we will provide further updates as soon as we know more. We apologise for any inconvenience caused.

We'll be making upgrades to our Broadband network on 26th & 28th November between midnight and 7am. There may be some downtime in the following areas: Douglas, Onchan, Ramsey, Peel, Laxey, Andreas, Sulby, Kirk Michael, Marown, Foxdale & St Johns. Apologies for any inconvenience

We'll be making upgrades to our Broadband network on 19th & 21st November 2024 between midnight and 7am. There may be some downtime in the following areas: Douglas, Onchan, Santon, Port Erin, Port St Mary, Colby, Castletown & Ballasalla. We apologise for ay inconvenience.

IMPORTANT ANNOUNCEMENT Our Manx Telecom Store and Contact Centre will be closed for a staff training session on Wednesday, 13th November 2024, between 09:00 and 10:15. We apologise for any inconvenience caused. Thank you for your understanding.

Essential Fibre Maintenance in Castletown - due to third party damage, we'll be making some maintenance updates to our Fibre Broadband network on 13th November 2024 between midnight and 6am with some downtime expected. All services should resume as normal following the works.

📱🌿 Exciting news! We've teamed up with @ManxWildlifeTrust to boost their conservation efforts! Our Data SIM cards are powering MWT's tablets, helping them conduct peatland surveys and land usage and habitat assessments. #ManxTelecom #ConservationTech #ManxWildlife

We are aware of intermittent issues affecting customers across our networks. Our engineers are looking into this as a priority and we'll provide an update as soon as we have more information. We apologise for any inconvenience caused.

RT @manxnature: 👀 Come and see us next week at the Manx Telecom store on Strand Street in Douglas where we will be giving you the opportuni…

We were delighted to enter a team into the Mannin Cancers Support Group Golf Day to help raise funds for a new information and support centre for people diagnosed with cancer on the Isle of Man. Congratulations on raising £8,122.13 towards a much-needed facility for the Island.

We are aware of a minor Broadband issue overnight. If you experience any issues this morning, please can you reboot your router in the first instance and contact the Helpdesk on 624624 if you are still experiencing any difficulties. We apologise for any inconvenience caused.

@andykwoods Good Morning Andy, yes we are unfortunately we are receiving a high number of calls. We apologise for the waiting times. The Service team are here from 9am until 6pm Monday to Friday and 9am to 5pm Saturdays. Thank you, MT

@MarkLawrence77 @markbelllondon can have a look what plan you're on. JQ 2/2

@MarkLawrence77 @markbelllondon Hi both, sorry you're having problems. feel free to send a dm and we can look into this for you. Depending on what plan you're on, our new tariffs come with up to 20GB or roaming data included for 37 countries so saves the need for multiple SIMs. Feel free to reach out and we 1/2