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We're investigating an issue preventing user profile and library data from displaying correctly. Sorry for any inconvenience caused in the meantime.
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We're aware of a problem displaying some user profile pages. Our engineers have been alerted and are currently investigating. Sorry for any inconvenience caused in the meantime.
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The website is currently experiencing difficulties - our engineers are aware and currently investigating the problem. Sorry for any inconvenience caused in the meantime.
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If you're having problems scrobbling from Spotify, please try the steps in this guide:
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We are investigating reports of 503 errors on the website. sorry for any inconvenience caused by this problem. 🫖
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The team are currently investigating the 503 errors on the site. We apologise for any inconvenience caused in the meantime.
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Our engineers are looking into a server issue causing the site to be temporarily unavailable. We should have this fixed very soon. We apologise for any inconvenience caused in the meantime.
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We're investigating a problem causing scrobbles from Spotify to be delayed by approximately 30mins. We apologise for the inconvenience caused by this issue.
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We're aware of an issue with Spotify scrobbling this afternoon. Your scrobbles are being submitted but there might be a delay before they appear on the website while the service catches up. We apologise for any inconvenience caused by this.
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The website is currently experiencing difficulties, as such some pages might not load correctly. The team has been alerted and is investigating. Sorry for any inconvenience caused in the meantime.
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Good morning, we are currently experiencing difficulties, as such you might not be able to access the website or login page. We apologise for any inconvenience caused by this. Scrobbling should be unaffected.
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We'd like to apologise for the Spotify scrobbling outage last night. The incident has been resolved and our engineers are working on performance improvements to help prevent this from happening again.
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We're aware of some issues with scrobbling and the website showing 503 errors currently. Sorry for any inconvenience caused by this -- our engineers are currently investigating the problem.
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We are aware of a possible problem with the Spotify scrobbling integration since yesterday afternoon, affecting approximately 50% of users. We have escalated to Spotify's API team to investigate.
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We are aware of problems with Spotify scrobbling at the moment. We estimate that it will be resolved in the next 40-90 minutes. Sorry for any inconvenience caused. Your scrobbles *are* being received but are currently stuck in a processing queue (so no need to reconnect).
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The website is currently experiencing difficulties. Our engineering team are currently investigating the problem. Sorry for any inconvenience caused in the meantime.
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If you're having trouble scrobbling from the latest version of Spotify, please go here: . Click the "Connect" button next to Spotify Scrobbling and follow the instructions. Once connected it should automatically scrobble your Spotify plays (on any device).
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We're investigating a problem with Spotify scrobbling currently. Sorry for any inconvenience caused in the meantime.
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We're continuing to investigate the site outage / 503 error preventing the website from being displayed. Thanks for you patience and sorry for any inconvenience caused in the meantime. No scrobbles should be lost.
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Some users may be seeing intermittent 503 errors on the website. Our team are currently investigating the problem. Sorry for any inconvenience caused in the meantime. 🫖
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We are aware of problems with the Spotify scrobbling service and are currently investigating. We apologise for any inconvenience caused in the meantime.
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We're currently experiencing problems, as such the website and related services may be temporarily unavailable. We apologise for any inconvenience caused by this. Scrobbling shouldn't be affected.
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Some users may be seeing intermittent 503 errors on the website. Sorry for any inconvenience caused - our team are currently investigating.
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Our team and vcbs' engineers are continuing to investigate the ongoing network issue. Once again we apologise for the extended downtime. As far as we can tell, scrobbling itself isn't affected.
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We're investigating reports of 503 errors on the website. Sorry for any inconvenience caused by this issue in the meantime.
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We are aware of an issue causing site slowness and 503 errors to display on the website intermittently. The team are investigating and we expect normal service to be restored soon. Sorry for any inconvenience caused by this in the meantime.
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Unfortunately they escaped and are causing mischief on the site again.😔 Please bear with us while our scrobblin wrangler get things under control again.
The scrobblins have all been rounded up and sent back to their cages, so everything should be up and running again. 🙂👍
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The website is currently experiencing difficulties. Sorry for any inconvenience caused by this - our engineers are investigating.
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We're currently investigating a problem preventing new scrobbles from displaying on the website. We apologise for any inconvenience caused in the meantime.
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The team are currently investigating a problem with user libraries not loading correctly. We apologise for any inconvenience caused in the meantime.
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We're aware that some users are experiencing 503 errors on the website this afternoon. Sorry for any inconvenience caused by this - the problem is being investigated.
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We're looking into a problem causing 503 errors on the website for some users this afternoon. We apologise for any inconvenience caused by this issue.
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Unfortunately we are still having difficulties with Spotify scrobbling and it may take longer to fix than previously estimated. Thanks for your patience while our engineers work on this - once again we apologise for the inconvenience caused by this issue.
We are aware of problems with Spotify scrobbling at the moment. We estimate that it will be resolved in the next 40-90 minutes. Sorry for any inconvenience caused. Your scrobbles *are* being received but are currently stuck in a processing queue (so no need to reconnect).
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We're aware a problem with Spotify scrobbling which started around 25 minutes ago. The service is being restarted and your scrobbles should catch up soon.
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We're starting to suspect that this might be a problem upstream with one of our external networking partners (rather than an internal server issue with lfm), as not all countries are affected by this issue. Our engineers are continuing to investigate and resolve the problem.
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We're investigating the site slowness / 503 errors that just popped up. It's not clear if it's related to the Google outage from earlier or not (the outage might have crashed one of our services). Again sorry for the further disruption. 😔
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Regarding scrobbles: what we've been told is that Spotify scrobbling shouldn't be affected (goes through a different route to the affected services), regular scrobbling *might* be, depending on whether your app caches scrobbles or not.
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We are currently experiencing difficulties with the user library service which may result in a short delay before scrobbles appear on your profile. The service has been restarted and should recover soon.
We apologise for any inconvenience caused by this in the meantime.
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The team are investigating new reports of 503 errors on the website. Once again we apologise for any inconvenience caused by this problem.
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We're looking into a problem causing 503 errors on the website this afternoon. We apologise for any inconvenience caused by this issue.
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Morning. Some users have reported that their Recent and Top artists/albums/tracks are not displaying correctly on the website. We are currently investigating the issue, as well as 503 errors some users are seeing. Sorry for any concern or inconvenience caused in the meantime.
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The website is currently experiencing difficulties. Sorry for any inconvenience caused by this - our engineers are currently investigating the problem and expect to have everything back online soon. 🫖
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We're aware that the site is showing 503 errors again. Sorry for any inconvenience caused - our engineers are investigating the problem.
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We are investigating a problem with the Spotify scrobbling service. Affected users may experience a delay in their scrobbles appearing on the website. We apologise for any inconvenience caused by this issue.
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Some users may be seeing 503 errors on the website currently. Sorry for any inconvenience caused by this - the problem is being investigated.
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We're aware that the website and pages are loading slowly for some users, and in some cases the site is unavailable. Sorry for any inconvenience caused by this - our engineers are trying to fix it.
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We're aware that some users are seeing 503 errors on the website, and are currently investigating the problem.
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Our engineers are aware of problems with Spotify scrobbling currently. No scrobbles should be lost, but it may take several hours for them to appear on the website. We apologise for any inconvenience caused by this.
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We're aware of an issue with Google cloud services which is preventing user libraries, charts, and some recs from being displayed correctly. ☹️ We apologise for the inconvenience caused, our engineers are currently investigating the problem.
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Our engineers are investigating the 503 errors that are appearing on the website. Sorry for any inconvenience caused in the meantime.
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The site is currently experiencing difficulties. Our engineers are aware of the problem and should have it fixed soon. Sorry for any inconvenience caused in the meantime.
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Our engineers are aware of an issue with Spotify scrobbling and are currently investigating. No scrobbles should be lost, but may not appear on your profile until the issue is resolved. Sorry for any inconvenience caused by this in the meantime.
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We're investigating reports of 503 errors being displayed on the website. We apologise for any inconvenience caused in the meantime.
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We're aware of a problem with new scrobbles not showing on the website. The team have been alerted and we should have this fixed soon. Sorry for any inconvenience caused in the meantime.😔
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We're aware of an issue with Spotify scrobbling affecting some users. Spotify have been notified and are investigating as well. Sorry for any inconvenience caused by this.
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We're investigating reports of 503 errors on the website. Sorry for any inconvenience caused in the meantime.
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The website is back online and scrobbles should be coming through soon.
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Our engineers are currently investigating a problem with the website. Sorry for any inconvenience caused in the meantime.
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Thanks for your patience everyone, the problem has now been resolved. Please note however that there may be an additional delay before tracks scrobbled during the outage appear on your profile page and charts in your library update, while our systems catch up.
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We're currently investigating a possible lag issue with scrobbling, which started approximately 2pm BST (30 mins ago). Scrobbles should come through, but may be slightly delayed. Sorry for any inconvenience caused by this.
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We're investigating reports of the Spotify scrobbler not updating. Sorry for any inconvenience caused in the meantime.
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The website is currently experiencing difficulties. Our engineers have been alerted and we expect this to be fixed soon. Sorry for any inconvenience caused by this in the meantime. 😔
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We are investigating reports of site slowness and 503 errors on the website. Sorry for any inconvenience caused by this problem.
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We're investigating a possible issue with the public api. Scrobbling and website functionality shouldn't be affected, but third party apps and services using our API might display errors and not work as expected.
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We are performing some scheduled maintenance on the Spotify scrobbling service. We don't expect any disruption to the service, but apologies in advance if there is.
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We're aware of reports of scrobbles lagging again -- our engineers have been alerted and are looking into this.
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This appears to be related to a problem with Google Cloud that's affecting other services as well (👋
@SpotifyStatus
).
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4pm is of course teatime in uk. Please treat yourself to a nice cuppa while our team investigate the 503 errors on the site. 🫖
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Our engineers are looking into an issue that's affecting Spotify scrobbling for some users. We apologise for any inconvenience caused in the meantime.
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At this rate, I'm going to run out of tea before it's even tea time.
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We are currently investigating the 500 errors being displayed on the website. We apologise for any inconvenience caused in the meantime.
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This week's listening reports (22-28th Sept.) are being regenerated as the job didn't run correctly, causing only last Friday's data to be shown. It should be fixed soon - sorry for any concern or confusion caused! 🙇
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We're aware of problem causing 503 errors on the website and are actively working on a fix. Sorry for any inconvenience caused in the meantime.
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One of our shards has gone down and is in the process of being restarted. No scrobbles will be lost but some libraries & data might not be displayed correctly on the website until it recovers. Sorry for any inconvenience caused by this. More info here:
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Our engineers are currently investigating an issue preventing new scrobbles from being displayed on the website. No scrobbles should be lost, but it may take some time for them to be displayed on your profile. We apologise for any inconvenience caused by this in the meantime.
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A fix is in progress for the broken thumbnails problem, and we expect it to be resolved shortly.
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We're looking into an issue with Spotify scrobbling this morning.
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We're aware of an issue that's causing intermittent 503 errors on the website, and are currently investigating. We apologise for any inconvenience caused by this.
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The team are currently investigating the 500 errors that have just started appearing on the website. Sorry for any inconvenience caused by this issue in the meantime.
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We're aware of a problem with scrobbling currently affecting some users. Sorry for any inconvenience caused, our engineers are investigating. 👷🔧
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We're investigating problems with the Spotify scrobbling service again. Sorry for any inconvenience caused in the meantime.
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Correction: very sorry, but it looks like it could take several hours more for Spotify scrobbles to catch up for some users, as we have to process everything from last night, plus the new ones coming in. 🥺 I'm trying to get a more specific eta from our engineers.
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Our engineers are looking into an issue causing Spotify scrobbles to lag on the site. No data should be lost, but your scrobbles might be delayed until the issue is resolved. Sorry for any inconvenience caused by this issue in the meantime.
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We're continuing to investigate the problem causing scrobbles to appear delayed on the website. Once again, sorry for the continued disruption. 😔
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The website is recovering from a brief node failure. The affected node has been restarted and scrobbling will resume once it's back up. Sorry for any inconvenience caused in the meantime.
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We're currently experiencing some issues caused by an outage with the cloud service Fastly, which is affecting a number of other websites too, including Reddit, Twitch, and Spotify. You can track the status of this problem here:
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Our engineers are looking into some performance issues affecting the site in the last 30 mins.
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We're aware of a problem with scrobbling this morning and the team have been alerted. 🛠️ No scrobbles should be lost, but they might not appear on your profile until the problem is resolved. Thanks for your patience & sorry for any inconvenience caused by this.
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We're currently investigating reports of 503 errors on the website again. Once again we apologise for any inconvenience caused by this.
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The website is currently experiencing difficulties this morning. Sorry for any inconvenience caused by this - our engineers are working on the problem.
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Scrobbles are starting to come through again - it's estimated that we'll be fully caught up in approximately 1 hour. Charts will take a bit longer to update. Thanks again for your patience.
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No scrobbles should be lost, but they will be delayed until the issue is resolved and the system catches up.
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We're aware of an issue with the site showing intermittent 500 errors currently. Sorry for any inconvenience caused by this, our team are looking into the problem.
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Once the congestion starts to clear, your scrobbles from the last hour will start to come through. However, charts in your library will take longer to update once everything is caught up (~3 hours). Again, we apologise for any inconvenience caused by this issue.
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We're aware of a node failure preventing new scrobbles from appearing on the website. Our engineers are working on getting this fixed asap. Sorry for any inconvenience caused in the meantime.
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