Inkeep
@inkeep_ai
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Turn your docs into an AI search and support copilot you can trust. Founded by @nickgomezc and @robert_inkeep
New York
Joined January 2023
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Last Seen Profiles
Inkeep Retweeted
Congrats to
@inkeep_ai
on their ProductHunt launch today -
#3
and rising 🚀
Join us for a celebratory beer tonight at Southern Pacific
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Inkeep Retweeted
🚀 Introducing UI Kit: One hub for any user question
Whether users are searching docs, asking in forums, or reaching out to support, they all want one thing: answers.
Our new component library seamlessly combines search, chat, and support UI components into one experience.
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Inkeep Retweeted
> "We were wary at first, but the quality of answers sold us."
The best feedback
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Get the full rundown in our newsletter:
Summer update: We've been heads down building and shipping new features at
@inkeep_ai
Keep an eye out next week for a ton of exciting updates.
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Inkeep Retweeted
I've repeatedly seen one hype-free successful use case achieved with RAG: releasing a customer-facing chatbot that has access to all your support documentation.
You could build this yourself or use a provider like
@inkeep_ai
.
It quickly reduces the support team's burden.
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Inkeep Retweeted
@inkeep_ai
is revolutionizing developer documentation with AI-driven tools! Their platform simplifies complex information, making it easier for developers to understand and implement. Stop by their booth at
#DevRelCon
NYC for a chance to see their product in action!
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Inkeep Retweeted
Ask AI meets CLI 🤝
Intelligent help experiences can be embedded in any user-facing touchpoint.
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Inkeep Retweeted
Love this way to think about it: “Ask AI” functionality is a way to generate on-demand, context specific documentation guides for the exact scenario a user is working on.
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Inkeep Retweeted
Claude 3.5 Sonnet == best current model. This is what we'd been looking for.
Opus/GPT-4-turbo were at the top previously, but had high variable latencies and sluggish streaming speeds. GPT-4o was faster, but was a step down in complex instruction following and logical
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Chat with Anthropic docs 🔎🗨️
3) Claude-powered search
We've added a feature that allows you toggle between regular search and a Claude-powered search over our docs.
It's great for those times when you aren't quite sure of the keyword you need to search for.
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❤️
@jrfarr
absolutely LOVING the AI doc support. Please, please, please do a podcast episode on that journey.
@inkeep_ai
looks amazing, but that question price worries me.
Would love to hear your perspective and thoughts on it (and maybe a slight peek into the numbers and how
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📈 There's no better feeling than genuinely helping hundreds of thousands of developers get answers to their questions quickly.
Checked usage stats to update our landing page.
We're just shy of ~2x per 2mo growth rate of questions answered with
@inkeep
🤯
Keeping
@robert_inkeep
and team on their feet.
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Inkeep Retweeted
5 quick learnings writing docs for developers 📖 👨💻
1. Treat docs as a product
2. Some features can live entirely on your docs
3. Don't reinvent the wheel on structure. Use
4. UX & UI matter. Use
@mintlify
5. Chatbots on docs work great! Use
@inkeep_ai
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Inkeep Retweeted
Quick story on how we went from being slammed on support to... totally manageable 🧵👇
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