@gillhorne1967 @andym1908

@andym1908 Ooooh, it seems to be true that old men are grumpy 😡

@andym1908 We’ve loads of used Passats in stock that may be more suitable for a gentleman of your experience. If buying this bank holiday weekend we’ll also re-imburse the cost of your last service and MOT

@gillhorne1967 @andym1908 @UKVolkswagen We’ve loads of used Passats in stock that may be more suitable for a gentleman of your experience. If buying this bank holiday weekend we’ll also re-imburse the cost of your last service and MOT

@bigruss812 If you had bought a decent warranty you would have received a premium service experience. As you purchased economy - you received an economy service. Did you complain that you didn’t have champagne 🥂 on arrival on your last Ryanair flight ✈️?

@bigruss812 That sounds pretty poor to be fair @bigruss812 but had you paid a premium price for a premium service we could understand your complaint. However you went with a 3rd Party and expect us to provide the same level as service to you as we do to our direct customers

@Shields7Paul Hey Paul, we’re so so sorry to hear this and take any complaints with the upmost seriousness. We’d like to give you a £500 voucher towards any future service, repair, MOT, brakes or Tyres etc as a gesture of goodwill and hopefully retain your custom. Please message your details

@MrRogerDodger Thanks @MrRogerDodger we’re loving your colours too. Especially those eyes 😍, we could get lost for days. But why are you needing to dodge a good roger? 🤷🏻‍♂️

@TAVIODAVIS Yo @TAVIODAVIS word 2 ya brutha we is feelin yuh and no warning needed fam. We ain’t gonna rinse no blood yeh. Just keepin rollin n flowting init. Do yuh hear me?

@ComplyandBye Hi @ComplyandBye apologies that we’ve not replied sooner, We were temporarily suspended by Elon Musk. We’d like to offer you £350 off your next service or repair as a gesture of goodwill to retain your custom

@IanKearn Hi @ IanKearn apologies for the delay. Where did you loose your money? Would you like us to help you find it?

@JJaylett Given the serious nature of your concern and the reputational damage such negative social media attention may cause, we’d like to refund you 250% of your deposit. Please DM your order details and we’ll process the refund tomorrow.