GrumpPot Profile
GrumpPot

@grumppot

Followers
168
Following
137
Statuses
895

Hate bad customer service - sad that twitter seems the only way to get a response from some companies (or not at all with Adobe or X itself - fucking useless!)

UK
Joined February 2009
Don't wanna be here? Send us removal request.
@grumppot
GrumpPot
1 month
Your website is so fucking frustrating @ebay. Don't offer the option to report listings if your automated system just responds with a standard "We looked into your report and didn’t find the listing to be in violation of our policy". No wonder your website is so shit.
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@grumppot
GrumpPot
2 months
finding a better deal with energy suppliers. The energy bill for the communal areas (a few dusk-to-dawn energy lights + fire alarm system) is way, WAY more than the entire energy bill for my flat which has no insulation. Shame on you @NHGhousing.
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@grumppot
GrumpPot
3 months
@HuddlestonNigel @Conservatives This, from a Tory?! 😂😂😂😂😂😂
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@grumppot
GrumpPot
4 months
@NHGhousing Done SOOO many times before, details passed on to the service charge team SOOO many times before. What does it take to get someone from the service charge team to pick up the phone or actually do something. You can respond by DMing me the Head of Service Charge's phone number.
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@grumppot
GrumpPot
4 months
@AskeBay The fact you have what you deem to be a right and wrong answer for any return is shocking and completely incompatible with ANY level of customer service. But added to that is the fact that you can't step in to resolve it because of that answer. Shameful customer service @eBay_UK.
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@grumppot
GrumpPot
4 months
@AskeBay 17 years I've been using eBay apparently, for which you thanked me every time I called this week. And guess what - you can shove my account where the sun doesn't shine. I will never buy another thing from eBay. So congratulations, excellent customer service, well done @eBay_UK.
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@grumppot
GrumpPot
4 months
@AskeBay @eBay_UK All because I selected a 'remorse' option when asking for a refund, despite several options being valid for the return. I just picked one and now your computer system closes the case and no-one at @eBay_UK is able to step in and override/change it. Ridiculous fucking system!
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@grumppot
GrumpPot
5 months
@talktoNHG @NHGhousing Strange that this is happening only when I try to message you and not with any other company on here. Seems that you are the only person in @NHGhousing that replies to anything. Now if only you could get your useless Housing Officers or CFO to respond... Tribunal here we come.
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@grumppot
GrumpPot
5 months
You're a waste of space ICO. A certain data company has no idea where they got my email from, how it's being stored (it's "not on their system"), they've no idea what they've done with it/who it's been sold or passed on to, and you think this is acceptable data handling. @ICOnews
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@grumppot
GrumpPot
5 months
And it's all well and good having a NHG Resident Forum, but when you can't reply to numerous emails and letters from us, nor to the lawyer we've had to employ to try and resolve incorrect service charges that have been going on for years making @NHGhousing in breach of the lease!
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