GFiber
@googlefiber
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All internet should be this simple. The official X home of Google Fiber and GFiber Webpass. Learn more at https://t.co/2uXwTPBXws.
Joined May 2011
@kindscribe Hi there, sorry to hear you are having issues with your internet service! To see if there is an ongoing outage for your area you may go to If no information comes up for your address please DM us and, we can look into this in detail with you. -Lee
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No surprise — we're obsessed with speed, so of course we're sponsoring the @MesaMarathon today. Come say hi if you spot our team at the race! #MesaMarathon
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Hi there, I'm sorry to hear that you're experiencing slow WiFi speeds after your installation. I can definitely confirm that the test result you've attached is outside the expected range. If you'd like to send me a DM here with any further info, I'll be happy to review this matter and see what we can do to improve these results. -Luke
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We're hiring Direct Sales Reps in Nashville and Kansas City on 2/11. Top performers can earn $200k base salary + uncapped bonus. Sign up for an interview in Nashville: or KC:
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@kris_haddock Hi Kristen, sorry for the trouble there. If you have a moment, please feel free to send me a DM and I'll look further into the situation. -Clay
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@NyceGamingYT Hi there, sorry for the disturbance! We missed the mark here and should have taken better care while running our lines. Be sure to check in with AT&T so they can make arrangements for repair. -Clay
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@devmobnow Hi there, apologies for the troubles with your GFiber services. Please feel free to message us via DM, and I'll be glad to help. -Gregory
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@kasumineechan Hi Kasumi, sorry to hear you are having issues with your internet service. To see if there is an ongoing outage for your area you may go to If no information comes up for your address please DM us, and we can look into this in detail with you. -Lee
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Loving this "AHA moment" from LaToya Bailey, a small travel business owner and GFiber customer in Nashville, about the power of making, and reviving, personal connections — especially the ones you find online.
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@Nassergamez Hi there, apologies for the ongoing issues. Please feel free to reach out via DM, and I'll be glad to look into this to see if I can help. -Gregory
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@mb_tolbert Hi there, thanks for your kind feedback for our crews. I'm glad they were able to help you get reconnected so quickly. -Gregory
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@FordPorter1 Hi Ford, apologies for any disturbance caused by our construction work. Please feel free to reach out via DM, and I'll be glad to flag this for review and follow up from our team. -Gregory
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@finnegap Hi Patrick, glad to hear that our technicians were able to help you out! Feel free to send us a DM with their names and I'll be sure to pass along the message to their team. -Lee
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@tay__dot Hi there, we are sorry to hear about the situation regarding your installation appointment. If you could please send us a DM we can take a look into this in more detail. -Lee
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@Ngrjnv Hi Nagarajan, apologies for the ongoing downtime and disruption caused. Please feel free to reach out via DM, and I'll take a closer look into the outage to see if I can help or at least offer updates. -Gregory
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@SD_TheJuiceman HI there, sorry for the trouble. If you have a moment, please feel free to send me a DM and I'll take a closer look into the situation. -Clay
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@rogerscissp Hi Matthew, sorry for the trouble there. If a reboot on your WiFi equipment doesn't get things back in order then please feel free to send me a Private Message and I'll look further at your connection. -Clay
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@SassyKansasGal 2/2 Fill out the form and an agent will contact you. If you're unable to get online after the WiFi reboot then send me a DM to the @googlefiber handle and I'll assist further. -Clay
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@SassyKansasGal Hi there, sorry for the trouble. Try a reboot on your WiFi router by unplugging the power cord, then plugging it back in. If you can get online with other devices, but unable to surf YouTube TV then we'll need to direct you to YouTube TV support here 1/2
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@wilkinshr29 @R97683Rose Hi Derek, I'm sorry to hear that your experience with our construction team was less than stellar. If you wouldn't mind sending me a DM here with further info, I'd like to ensure this matter is thoroughly reviewed and handled properly. -Luke
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