Forza Support
@forza_support
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Official Twitter for Forza in-game support. This twitter account is for outgoing messages only. For support please visit
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Pinned Tweet
We’ve updated our Forza Code of Conduct to provide more clarity and ensure consistency and fairness in our policies. This includes a revised approach to enforcement that scales based on the severity of a violation. Here’s why we’re making these changes:
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A
#ForzaHorizon5
hotfix will go live today to apply service improvements and perform maintenance along with a game update. Don't forget to restart the game to ensure you have the latest update to reconnect and access online features. Ty for your patience and ongoing support.
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We're aware that some folks in Forza Horizon 5 have been having trouble connecting to Horizon Life and experiencing disconnects. We're looking into it! Thanks, everyone, for your patience and we'll keep you posted.
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We are expecting a Hotfix to drop later this week that will address multiple crash, wheel and connection issues for
#ForzaHorizon5
We will update as soon as its live!
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We're aware of an issue where players can get stuck in an infinite save loop when acquiring a car or saving tunes or liveries on Series X/S. We've been working on a fix this weekend. Thanks so much for your patience.
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We're rolling out
#ForzaMotorsport
Update 1.0 on Xbox
Series X|S, Windows and Steam. Please restart the
game to ensure you have the latest fixes and
improvements. Here's a snapshot of what's included in
this version with the full release notes posted at
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The Forzathon Shop is open! Please make sure you have the latest Content Update!
#ForzaHorizon5
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Unfortunately, we have found an issue with the hotfix that will need some more testing. We have decided to push this hotfix out until next week. Thank you for all the support and tickets that you’ve submitted. We really appreciate everyone's patience on this.
We are expecting a Hotfix to drop later this week that will address multiple crash, wheel and connection issues for
#ForzaHorizon5
We will update as soon as its live!
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Multiple teams are continuing to work on fixes for
#ForzaHorizon5
. We’re currently working on another patch focused around game stability and online connectivity improvements. Thank you for your continued support and letting us know when you run into issues.
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The latest content update is now live for
#ForzaHorizon5
You can read the release notes here:
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A sincere thank you to everyone who has submitted tickets to the support site for
#ForzaHorizon5
! We hear you and have an update for you:
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The
#ForzaHorizon5
Series 9 Update is now available to download on Xbox, Windows and Steam. Here's a look at the new features and fixes designed to improve your gameplay experience.
Additional details can be found in the complete patch notes:
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The team is currently working on another set of fixes and stability improvements for
#ForzaHorizon5
. If all goes well with testing, an update will be released tomorrow. For more information on some of the things we're working towards addressing:
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We understand that the final chapter in this season's Forzathon Weekly challenge pushes it from being a fun road trip across Mexico into a bit of a grind. To make up for this, we're adding 100 Forzathon Points to all
#ForzaHorizon5
player accounts today.
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Update 2 is rolling out for
#ForzaMotorsport
on Xbox Series X|S and PC on the Microsoft Store and Steam. Yas Marina is here for you to race now with the Prestige Tour starting November 16. This version also includes several fixes to common community reported issues, including
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The latest
#ForzaHorizon5
update, Horizon 10-Year Anniversary, is now rolling out for download on Xbox, Windows and Steam. Here’s a look at the fixes and improvements available in this release. Additional details can be found in the complete patch notes:
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Discover your next favorite
#ForzaHorizon5
car in the Horizon Racing Car Pack, available June 20 on the Microsoft Store and Steam for USD $4.99 with 4 incredible new-to-Forza cars to collect and drive! You can learn more about the Car Pack in our FAQ:
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The
#ForzaHorizon5
Series 6 Update is rolling out on Xbox, Windows and Steam. Here’s a rundown of the new features and fixes to improve your gameplay experience:
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We've rolled out a few fixes and more are being rolled out over the next day or so! We will send out more updates when we have further information.
#ForzaHorizon5
We have fixes rolling out shortly! Thank you for being so patient while we got this situated!
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We are continuing to work on the
#ForzaHorizon5
hotfix and hope to have more information to share later this week. As always, we greatly appreciate the patience, support and submitted tickets!
Unfortunately, we have found an issue with the hotfix that will need some more testing. We have decided to push this hotfix out until next week. Thank you for all the support and tickets that you’ve submitted. We really appreciate everyone's patience on this.
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Today we pushed a hot fix in
#ForzaHorizon5
to address the issue where players were stuck when attempting to save on Xbox Series X|S consoles. Release Notes Here:
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Online services for Forza Horizon 1 and Forza Horizon 2 will close on August 22, 2023 so that we can focus on supporting our most recent games. We know our community has fond memories of these games, and we thank you for your incredible support of them.
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The team is currently investigating the reported server issues on
#ForzaHorizon4
. We appreciate you and your reports! Updates incoming when we have more information.
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You can see a list of known issues we have identified and are investigating in
#ForzaHorizon5
on our support site. You can also submit tickets for bugs here:
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#ForzaMotorsport
Update 3 is rolling out on Xbox Series X|S, Windows and Steam. Please restart your game to ensure you have the latest content and fixes.
Hockenheim is available to play today with new in-game events beginning on Thursday.
Here's a summary of the improvements
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We are currently looking into third-party tools used to create liveries in
#ForzaHorizon5
Once we reach a conclusion, we will share this and add any clarification, as needed, to our Forza Enforcement Guidelines.
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The next
#ForzaHorizon5
update releases Tues. Nov. 8 with new PC features like NVIDIA DLSS Super Resolution, NVIDIA DLAA, AMD FSR 2 and improved DirectX Raytracing for car reflections. We've created an FAQ so you can make the most of these features:
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We're aware that players have encountered challenges on the
#ForzaHorizon5
Festival Playlist which they've been unable to complete. It can be frustrating to miss out on rewards or not have 100% completion. We are looking into a solution. Hotfix Blog:
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#ForzaHorizon5
Series 10 is now rolling out on Xbox, Windows and Steam. In addition to the
#FH5HotWheels
expansion, this update includes numerous new features, fixes and improvements that benefit all players:
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The
#ForzaHorizon5
Series 7 Update is rolling out on Xbox, Windows and Steam. Here’s a rundown of the new features and fixes to improve your gameplay experience:
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We’re aware of an exploit in
#ForzaHorizon5
and we’re taking the necessary steps to address it. This will not extend to player bans. We’ve temporarily disabled the Auction House as we work towards a solution. We apologize for the inconvenience and will share another update soon.
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We are sorry for the inconvenience with the current connectivity issues and have multiple teams continuing to investigate them. We appreciate your patience and thankful for submitting your tickets through our support site:
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We have fixes rolling out shortly! Thank you for being so patient while we got this situated!
We have several teams investigating the issue and we will update you when we have more information. Thank you for all the reports!
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We experienced some technical difficulties when gifting cars to everyone who watched the Forza Monthly show. We have decided to go ahead and Gift both the 2017 Nissan GT-R Preorder Car and the 2017 Mercedes-AMG GT R Preorder Car to everyone in the game.
#ForzaHorizon4
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We hear you and continue to work hard on resolving the Known Issues for
#ForzaHorizon5
. Thank you for submitting those tickets that help us log and investigate issues.
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The latest
#ForzaHorizon5
update, Donut Media, is now rolling out for download on Xbox, Windows and Steam. Here’s a look at the fixes and improvements available in this release. As always, the full changelog can be found in our patch notes:
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No updates to share on this yet, but we wanted to let you know that our teams are still diligently working on resolving the issue. Thanks for your patience and understanding.
We are sorry for the inconvenience with the current connectivity issues and have multiple teams continuing to investigate them. We appreciate your patience and thankful for submitting your tickets through our support site:
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We are aware and investigating connection issues with
#ForzaHorizon5
. Updates to follow as we have more information. Thank you for the reports!
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The team is currently verifying a fix for the infinite save issues on Xbox Series X|S for
#ForzaHorizon5
and will be released as soon as its ready.
We're aware of an issue where players can get stuck in an infinite save loop when acquiring a car or saving tunes or liveries on Series X/S. We've been working on a fix this weekend. Thanks so much for your patience.
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We’re rolling out a new
#ForzaHorizon5
series update for download on Xbox, Windows and Steam. This update is necessary to jump into
#FH5Rally
tomorrow, which will also require a separate expansion download. Here are the release notes for this version:
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We are currently investigating an issue with multiplayer connectivity on both
#ForzaHorizon4
and
#ForzaMotorsport7
We will update when we have more information
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The latest update featuring several bug fixes for
#ForzaHorizon5
is now live!! Check out the release notes here:
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A new
#ForzaHorizon5
hotfix is available to download on Xbox, Windows and Steam. Here’s an overview of the fixes included:
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We're aware of an issue with the A Class tuning on the RAESR Tachyon Speed in
#ForzaHorizon5
. The car is now removed from Rivals. We have temporarily disabled A Class Custom Racing which we will reopen early next week, once we have restricted the car from Online Racing.
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We are currently investigating a multiplayer connection issue with
#ForzaHorizon5
This can result in in an alert loop that you've been disconnected. We will update as soon as we have more information. Thanks for the ticket submissions!
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The issue with the Series 23 release has been resolved and we are moving through our test process for that build. Tomorrow, Autumn will continue to use backup content.
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Forza Horizon 4 community, we are working on re-listing two free DLC cars: 1967 Sunbeam Tiger and the 1979 Talbot Sunbeam Lotus to add to your collection.
Please stay tuned for more updates on this and the issue where players lost access to their DLC content.
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The
#ForzaHorizon5
Italian Automotive update is now rolling out on Xbox, Windows and Steam. Get behind the wheel of 8 iconic Italian masterpieces, available today in the Autoshow. Here's where you can find the complete release notes:
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The latest
#ForzaHorizon5
update is rolling out for download on Xbox, Windows and Steam. Please note that Horizon Holidays content will be available from Thursday, Dec. 8.
Here’s a look at the new fixes and improvements included in this release:
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Today we are rolling out a new
#ForzaHorizon5
update, Explore the Horizon. Once downloaded, you can jump into the enhanced Photo Mode features. Here’s a snapshot of the new fixes and improvements in this version with the full release notes posted here:
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Next week we are expecting a content update for
#ForzaHorizon5
. Check out the release notes here!
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We’re investigating an issue where sometimes cars might start in reverse gear and may require the player to shift gear twice, when using Manual transmission. We're currently tracking this issue on our Troubleshooting Hub here:
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The
#ForzaHorizon5
Horizon Road Trip update is now available to download on Xbox, Windows and Steam. Here's a look at the new features and fixes designed to improve your gameplay experience. Additional details can be found in the complete patch notes:
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Tomorrow we are planning to roll out
#ForzaMotorsport
Update 1.1 on Xbox Series X|S, Windows and Steam. This hotfix will help mitigate an issue where players could encounter an infinite loading screen when saving a Quick Upgrade in the Builders Cup Intro Series under variable
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We are currently investigating an issue with the Auction House in
#ForzaHorizon4
. Updates to follow
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We have several teams investigating the issue and we will update you when we have more information. Thank you for all the reports!
We're aware that some folks in Forza Horizon 5 have been having trouble connecting to Horizon Life and experiencing disconnects. We're looking into it! Thanks, everyone, for your patience and we'll keep you posted.
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We’re aware that some players are unable to access the cars in the
#ForzaHorizon5
Super Speed Car Pack. Thank you for your patience as our team investigates the issue. We are currently tracking this issue on our Troubleshooting Hub here:
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Today we are expecting an update for
#ForzaHorizon5
that will address multiple issues! Check out the release notes here:
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Rolling out today,
#ForzaMotorsport
Update 6 removes level restrictions on car parts and introduces the ability to get Car Points using Credits. We’ve also changed the Daytona pit lane exit and added lighting options to the Livery Editor. Release notes:
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We are currently investigating the issue with the "Stay Home" achievement not unlocking, and the seasonal completion percentage not reflecting the correct amount for some players. We appreciate your reports!
#ForzaHorizon4
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New to
#ForzaHorizon5
? We’ve created a Quick Start Guide to help you jump into
#FH5HotWheels
as soon as possible:
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We want to let all our veteran players know that due to a small bug the loyalty reward for Forza Motorsport 5 will be available in a later update.
Forza franchise veterans, here are all the Loyalty Rewards that await you on day one.
Playing each of these games before you start
#FH5
will unlock that car.
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An update has gone live for
#ForzaHorizon4
that fixes the Series 35 crash issue on the Xbox Series X/S. Thank you for all the reports and being patient while we got this sorted. We appreciate it!
The team is currently working on a fix and hoping to have an update by tomorrow. We thank you for your patience.
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We are currently investigating the reported server issues with both
#ForzaMotorsport7
and
#ForzaHorizon4
We will update you all when we have more information. Thank you for reporting!
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As we were finishing up the Series 23 update we discovered an issue that has prevented us from releasing on time. This means that when the season changes today, the game will not have the content we had hoped to bring you and will instead revert to a back-up version of Summer.
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The
#ForzaHorizon5
Upgrade Heroes update is rolling out on Xbox, Windows and Steam. Jump in today to try the Horizon Test Track and the new car rims. Check back Thursday to play the new Donut Media Hi-Low Horizon Story. Here are the full release notes:
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Due to an issue with this month's update, Series 32 may be delayed. We do not yet have a release date, but will keep you updated on the latest. In the meantime, the game will revert to a backup Festival Playlist. Follow us for more info.
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Have you checked the
@ForzaHorizon
4 in-game message center recently? Make sure to check in periodically to see what gifts you have received. We may have just sent one out... 👀
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Players who excessively used a
#ForzaMotorsport
exploit to generate an erroneous amount of credits and Driver Level XP have had their illegitimate progress removed. No further action will be taken. As a goodwill gesture to our community, we’ve sent the 2020 Audi R8 V10
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The team is continuing to investigate the reported server issues. We will update once we have an ETA. We appreciate your patience.
The team is currently investigating the reported server issues on
#ForzaHorizon4
. We appreciate you and your reports! Updates incoming when we have more information.
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We're aware some players may be experiencing PC crashes in
#ForzaHorizon5
We have quite a bit of information on how to fix it here:
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We are aware that some players may see improvement in connecting to Horizon. Our teams are continuing to investigate the cause of these connection issues. We hope to have an update soon.
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We are hoping to release the build next week. After the season change over on Thursday 18th, you will see the correct Series 23 content for the rest of the Series
#ForzaHorizon4
The issue with the Series 23 release has been resolved and we are moving through our test process for that build. Tomorrow, Autumn will continue to use backup content.
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#ForzaMotorsport
Update 4 is rolling out on Xbox Series X|S, Windows and Steam. Please restart your game to ensure you have the latest version.
Start your engines! Daytona is available to race today with new in-game events beginning on Thursday.
Here's a summary of what's new in
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Series 6 for
#ForzaHorizon5
is live!
The Series 6 update for
#ForzaHorizon5
is expected to be available after 10:00 am PT today! We will update when it goes live!
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To mitigate recent Auction House price inflation, we have reset credits for those who excessively used the Super7 exploit. As this error was on our side, no further action will be taken and we’re sending all players two hard-to-find cars. The Auction House will reopen soon.
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Forza Motorsport Update 7 rolls out from 10am PT / 5pm UTC on Xbox Series X|S and PC! This version reduces the install size of the game, introduces Brands Hatch, as well as changes to Forza Race Regulations and Proximity Arrows. Here are the release notes:
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We have made the Free Mitsubishi Car Pack for Forza Horizon 4 available again in digital retailers!
We mistakenly removed this DLC on 06/25 but have started rolling it out again!
Sorry for the inconvenience.
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The latest
#ForzaHorizon5
update, Summer Party, is rolling out on Xbox, Windows and Steam. Icons of Speed Horizon Story and Festival Playlist content will be available from Thursday. Here are the full release notes:
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We are aware of spamming activity that occurred this afternoon on the official Forza Discord server. We are working on resolving it and should be back up again shortly. Thanks for your patience and understanding while we get it sorted.
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We wanted to let you know that the Series 39 update has been delayed. While we don’t have an exact release date, players can expect the update sometime next week.
#ForzaHorizon4
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The latest content update for
#ForzaHorizon5
starts tomorrow, including a number of fixes. Take a look!
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As we investigate the connectivity issue, we’ve changed the release of the
#ForzaHorizon5
Series 6 Update to tomorrow, Wednesday, March 30. We will let you know once the update is available to download. The Series 6 Festival Playlist will still begin on Thursday, March 31.
We are aware and investigating connection issues with
#ForzaHorizon5
. Updates to follow as we have more information. Thank you for the reports!
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Forza Motorsport Update 9 rolls out from 10am PT on Xbox Series X|S and PC. Sebring returns with Endurance Races in Career and Multiplayer. Plus, improvements to endurance mainstays Laguna Seca and Nürburgring Nordschleife. Here are the release notes:
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Some
#ForzaHorizon5
PC players are experiencing a crash in the livery editor which can be caused by the Nvidia graphics drivers (511.23). If you have encountered this crash, disable the ray tracing graphics option in-game or revert your drivers to a previous release.
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We’re rolling out a
#ForzaHorizon5
update on Xbox, Windows and Steam. High Performance content will be available on Thursday when the new series begins. Here’s a look at the fixes and improvements in this version with the full release notes posted here:
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Horizon Creatives is now rolling out for download on Xbox, Windows and Steam, introducing new fixes and updates to
#ForzaHorizon5
to make your experience at the Horizon Festival even better! Check out a complete list of fixes and improvements at:
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Work remains ongoing to clean up the Forza Horizon 5 Leaderboards. To date, we have removed over 3.7 million entries from over 700 Rivals Leaderboards.
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We are aware and investigating Multiplayer issues in both
#ForzaHorizon4
and
#ForzaMotorsport7
We will update this thread when we have more information. Thank you for letting us know and submitting those tickets!
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The wait is over, American Automotive is here! Check out the complete release notes and game fixes for our latest update visiting
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The
#ForzaHorizon4
series 35 update is rolling out today. We understand that some players are still experiencing crashes on Steam and wanted to let you know we’re investigating and working on it. Thanks for your patience!
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Today we are rolling out a
#ForzaHorizon5
hotfix on Xbox, Windows and Steam with the ability to re-acquire Rally Adventure cars from the Autoshow and a fix for inaudible pace notes in Horizon Rally for non-English languages. Here are the release notes:
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The latest
#ForzaHorizon5
series update, Horizon Wilds Takeover, is now rolling out for download across Xbox, Windows and Steam. Here’s a look at the new features and fixes included in this version. You can also check out the release notes here:
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The team is currently working on a fix and hoping to have an update by tomorrow. We thank you for your patience.
We're aware of a crash impacting Series X and Series S players in the latest
#ForzaHorizon4
update. We're working on a fix and will update when we have an ETA.
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We are aware and are investigating an issue causing crashes in Forza Horizon 4. We hope to have an update on a fix soon.
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Welcome to the new Forza Motorsport! We’re excited to see so many new players logging in and enjoying Early Access. We understand there have been some reports from PC players of challenges around unpacking time following Steam downloads, as well as game crashes, and we are
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We have identified the issue and you should already be seeing improvements as things ramp up. We hear you and appreciate all the ticket submissions!
We are currently investigating a multiplayer connection issue with
#ForzaHorizon5
This can result in in an alert loop that you've been disconnected. We will update as soon as we have more information. Thanks for the ticket submissions!
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#ForzaMotorsport
Update 5 rolls out from 10am PT | 6pm UTC on Xbox Series X|S, Windows and Steam. Please restart your game to ensure you have the latest content and fixes.
Start your engines! Nürburgring Nordschleife will be available to race today with new Spotlight cars and
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