@johnstar3 Hi John. We tried sending you a DM with some details on how to avoid this fee; however, we were not able to due to your Twitter settings. Please contact FirstBank's 24 Customer Service Department at 800-964-3444 or send us a DM for more information.

@DavidMurray54 Twitter is not a secure form of communication. For us to take a closer look, we must speak with you by phone or in person at any branch location.

@BradleyRoss We are sorry to see, you did not receive any of our communications regarding this change. We may provide a copy to you at your request. If you would like to file a formal complaint, please send us a Direct Message with your name & mailing address as they appear on your account.

@BradleyRoss Hi Bradley, The fees were introduced October 1, 2024 and we communicated with customers through statements, letters, emails and a banner in their online banking. Please give us a call if you would like to discuss your options. Thank you, Anna Contact Center Sr. Specialist

@benfavi Hi Bobby, you have reached FirstBank located throughout Colorado, Arizona, and Riverside County, California in the United States. We are not affiliated with the First Bank of Nigeria. Send us a DM if you still need assistance.

@WreckitRyann We take matters like this very seriously and would like to get more information surrounding your experience. Please send us a direct message or contact FirstBank's 24 Hour Customer Service Department at 800-964-3444.

@sexintins You have reached FirstBank located throughout Colorado and Arizona in the United States. We are not affiliated with the First Bank of Nigeria. If you believe you have contacted the correct bank, please call us at 800-964-3444.

@ColoradoCowwboy Good morning John! Due to your account settings, we are unable to message you directly. If you would like further assistance with this matter, please send us a DM or contact us at 1-800-964-3444.

@AllisonJEdwards Hi Allison, we are happy to look into your account further. Please contact us at 800-964-3444 or send us a secure Bank Mail from the Communication Center of your Online Banking, as Twitter is not a secure form of communication.

@StoinkRocker Hello! FirstBank does not own, operate or manage the 1stBank Center, and is simply the naming rights sponsor. The decision to close was made by the City and County of Broomfield for a variety of reasons. If you have further questions, you can contact us 303-237-5000.

@Callousskills Good morning! We are aware of some customers not being able to connect on the Mobile App. Please note, we are looking into this to resolve any issues on our side.

@29yearsYoungx2 Good morning. At this time, our site and Mobile App are currently down. As this was unexpected, our teams are working to get them back up and running as soon as possible this morning.

@chukwuebuniem You have reached FirstBank located throughout Colorado, Arizona, and Riverside County, California in the United States. We are not affiliated with the First Bank of Nigeria.

@MbangBoco You have reached FirstBank located throughout Colorado, Arizona, and Riverside County, California in the United States. We are not affiliated with the First Bank of Nigeria; however, we hope for a prompt resolution.

@DeionSanders @CUBuffsFootball @SMAC @DeionSanders, put us in, coach! We are one of the largest privately held banks in Colorado and have been a pillar in the community for 60+ years. Supporting Colorado is in our DNA; #BankingForGood is our game. We'd love to team up. 💪#CoachPrime #BankLocal

@amcfarla Hi, Aaron! We have sent you a private message.

@mxzvier82 We are happy to take a closer look at your account(s); however, Twitter is not a secure form of communication. Please contact FirstBank's 24 Hour Customer Service Department for more immediate assistance.

@MHigal Good afternoon! We apologize for any inconvenience. We recently had connectivity issues within our system; however, should be back up and running. Please contact us at 303-232-5522 if you continue to experience issues with your Online Banking.