📢 The February Issue of CIO Africa is Out! 📢 On the Cover: Chad S. Pollock, VP & GM at @Visa East Africa Chad tackles one of the biggest questions in fintech today—Is a cashless Africa even possible? Dive into his insights on Visa’s role in digital payments, financial inclusion, and the future of cashless transactions across the continent. 📌 Inside This Issue: 💡 A 12-Step Guide to Building a DEI Programme Diversity, Equity, and Inclusion (DEI) are no longer just buzzwords—they’re essential for business success. We’ve put together a step-by-step blueprint to help organizations implement impactful DEI strategies. 💰 CBK x Pesalink: A Payments Revolution? The Central Bank of Kenya’s partnership with Pesalink is shaking up financial systems. Could this be the start of a faster, smarter, and more secure banking era? 🤖 The AI Supremacy Race – And Why Africa is at Risk As global tech giants battle for AI dominance, Africa risks being left behind. But could open-source technology be the key to bridging the gap? 📖 Get your copy now and stay ahead of the curve! #CIOAfrica #TechNews #DigitalPayments #AI #FinancialInclusion #DEI @VisaNews

@sylmulinge Congratulations @sylmulinge

RT @sylmulinge: See what the Lord has done! What an amazing surprise! I’m still processing…😃

Now on Stage we have the panel discussion that will delve into The Ethics of GenAI – It’s Not Just About Algorithms GenAI is transforming industries, but who keeps it in check? #TheYearAhead2025

Businesses must establish clear policies on AI usage to prevent bias, misinformation, and unethical decision-making. Compliance is not optional. #TheYearAhead2025

AI without governance is a ticking time bomb. Catch this session on stage by Michael Michie AI Consultant, as he tackles Taming the AI Beast: Governance and Compliance #TheYearAhead2025

#TheYearAhead2025 Predictions by Geoffrey 'GG' Gitagia CIO, Avenue Healthcare Limited

Cybersecurity starts with PEOPLE, not just systems. A resilient organisation is one where every employee is a security champion, actively identifying and mitigating risks before they escalate. #CyberResilience #TheYearAhead2025

Now on Stage: Panel Discussion – on how to Level Up Your Security by Building a Cyber Resilient Culture 🔐 Cybersecurity isn’t just about tech—it’s about people, processes, and culture. Firewalls and encryption help, but real security starts with an aware and engaged workforce. #TheYearAhead2025

If we don't collaborate on our data, it will be taken elsewhere, processed, enhanced, and sold back to us at a premium. - Mbugua Njihia, Venture Scout #TheYearAhead2025

Data is no longer optional; it's a necessity for success - Johnah Ngui Head of Sales and Business Development - Africa, Eclectics Intl #TheYearAhead2025

As entities, let's invest in tools that help us leverage data. Start building capacity early—start small, and over time, you'll be able to deliver the perfect customer experience. - Mellany Msengezi Country Director, Gomycode #TheYearAhead2025

Data is everything. If you couple that with the right tech and analytics, you can prescribe innovative enhancements for your customers, taking your business to the next level.-Caleb Kagera Manager - Service Quality, Compliance & Improvement, KCB Group #TheYearAhead2025

Make data your friend, even for smaller companies—both from an investment and customer perspective. Becky Abraham VP of Technology and Analytics, Pathways Technologies #TheYearAhead2025

Next on Stage: Hackers vs. Reality – A 50% Rise in Cyberattacks conversation by Dr. Bright Gameli Mawudor, a leading cybersecurity expert, as he breaks down the realities of cyber threats and what organisations must do to stay ahead. #TheYearAhead2025

In the same way, a solid customer experience strategy hinges on leveraging insights to build stronger relationships and foster loyalty. #TheYearAhead2025

Businesses today need to leverage customer data at the heart of their strategy. From improving interactions to driving growth, data is the key to building long-term customer relationships and gaining a competitive edge. #TheYearAhead2025

The secret to outstanding customer experience? Data. By carefully analyzing your customers’ behaviors, preferences, and pain points, you can deliver experiences that matter and drive significant business growth #TheYearAhead2025

If you want your digital strategy to work, you have to put data at the middle of it all, the center of it all – and so is customer experience. - Hartnell Ndungi CDO, Absa Bank Kenya moderator #TheYearAhead2025

Next up on stage is the highly anticipated panel discussion: Data - The "Big" Secret to Customer Experience. This session is all about understanding how businesses can leverage customer data to elevate their customer experience strategies Led by Hartnell Ndungi #TheYearAhead2025