@MassageEnvy This issue has been escalated to the team that runs that location already. They dismissed us entirely and have refused to help at all. I don’t think they are going to do anything to help the situation.

@MassageEnvy Haven’t heard a thing back from anybody yet.

@MassageEnvy Message sent. Ready to provide all details of this lovely 🙄😒experience we had.

@mrcoffee I sent it in a message.