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Some customers may be experiencing issues logging into webmail at this time. We are currently implementing a resolution, and service should be restored shortly. Thank you for your patience.
We are investigating reports of some customer sites not currently loading. Our engineering team has been made aware of this and is working to resolve it.
We are aware and currently working on a DNS issue that is impacting customers. We are experiencing longer than normal support wait times, and apologize for the delay. Our teams are quickly working to resolve the issue.
Email operations have returned to normal. Webmail customers should be able to send email without significant latency moving forward. Our team continues to work through the back log of outgoing email to ensure all are sent. Thank you for your patience.
Our
@bluehostsupport
handle is here to help you. Ask us anything! This account is monitored 7 days a week, 6:30AM-12:30AM ET.
Check out
@bluehost
for inspiration, bad tech jokes, and more.
Call us 24/7 at 888-401-4678.
We are beginning to see a restoration of service for customer websites affected today. Thank you for your patience as we continue to resolve the issue.
Our
@bluehostsupport
handle is here to help you. Ask us anything! This account is monitored 7 days a week, 6:30AM-12:30AM ET. Check out
@bluehost
for inspiration, bad tech jokes, and more.
Call us 24/7 at 888-401-4678.
@demonslay335
You seem to know a lot about security, so I'm sure you understand that we cannot disclose how our backend systems work. But we can assure you that we take security of your passwords very seriously and ensure that our practices/servers are PCI compliant.
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@tracybeanz
We would be happy to assist in any way possible. Please send us a DM so we can properly validate the account and look into this matter further.
We experienced a short network outage. We are starting to see a restoration of service for customers affected. Thank you for your patience and we apologize for the inconvenience!
Hello
@Brendan_Noble
Thank you so much for sharing! If you have a moment we would love for you to share your experience with others. You can leave your review here:
We are aware of an ongoing email issue causing delays in outgoing mail. Our teams are engaged and working towards a resolution, while also processing the backlog of outgoing mail. As a result, we are experiencing higher than normal support wait times. Thank you for your patience.
@kevinmason
@bluehost
Hello, we apologize for the inconvenience this has caused. We are aware of an issue that may be affecting some customers. Our team is currently working to resolve it.
We’re excited to launch Blue Sky, our new customer support service that provides hands-on assistance from WordPress experts who are here to help set your site up for success! 🤩🎉
@YogawithSuzi
@bluehost
This would go to the email address you provided as a contact email address for the account, you are not able to access that email address?
@rugpatch
We can try to check on it and assist you if you send us a DM. Alternatively, you can send an direct email to billing
@bluehost
.com, the address of our billing experts. Once they have checked, they will update you by replying to your email.