It's the little moments that matter. Pausing from the CEO routine to share the sweetness of mango season with our dedicated T-ROCers brings joy and strengthens our bond as a team. #MangoMoments #TeamBuilding

Outsourcing is a great way to free up time and resources for your company. It can also help you find experts who can do tasks better, faster, and cheaper than you can. If you need more info on outsourcing check out the rest of my blog here: #Retail

Finding time for family while steering a company through hyper-growth isn't easy. With my wife, I've done my best to help raise three young children while growing my business. Check out this clip of my journey. #TROC #IPTPodcast

Attracting and retaining talent has become more of an art and less of a science. The best way to find the right fit for your company is to invest in #technology, stay up-to-date on the current climate, and let your company’s uniqueness shine through.

In-store sales are declining and #retailers need to do everything they can to bring people back to the store. I believe that bringing some online elements to the store is key. #Retail #CustomerExperience #Technology

Digital concierges are the new wave of hospitality. These assistants can check dates, accommodate early check-ins, and arrange airport transportation all through texts or a mobile app. It’s quicker service for guests and relieves staff. #Technology

The hospitality industry is looking at different #technologies to improve the #CustomerExperience. From QR codes to virtual assistants and facial recognition, there are many options to streamline the guest experience and keep customers coming back.

What about customer service inspired me to start my own company? I shared my thoughts about it in this Intersection of People and Technology podcast clip. #TROCNation

AI is advancing in leaps and bounds every year, and retail is no exception. Take a listen to this clip from the IPT podcast where I discuss how T-ROC is using AI to solve problems in the retail space. #TROC #AI #Retail

In the current job market, companies must focus on recruiting, onboarding, and retention. Attracting and keeping talent is all about creating a healthy company culture that gives employees meaning in their work and communities. #TROCCareers

What about customer service inspired me to start my own company? I shared my thoughts about it in this Intersection of People and Technology podcast clip. #TROCNation

Self-checkout has a bad rap. However, it can be an effective tool that saves money and provides customers with convenience. Combine it with technology and omnichannel engagement solution like T‑ROC's VIBA to provide outstanding customer service. #Retail

In-store digital solutions can improve the #RetailExperience. Customers want the best of both worlds and are willing to embrace technology. Offer personalized shopping, assisted selling, smoother checkouts, and customer engagement. @bbeveridge

From trying on clothes to experimenting with home decor, VIBA's cutting-edge platform allows shoppers to make informed purchase decisions without leaving the comfort of their homes. #VIBA

In this week's episode of the IPT podcast, I take you behind the scenes of T-ROC and share my backstory as founder and CEO, and how my entrepreneurial spirit has pushed the intersection of people and technology. @askbbeveridge

Advances in #technology have made personalization possible, allowing retailers to provide customers with a unique, tailored shopping experience. Here, we look at the top benefits of personalized services for retailers and how the right platform can help.

As a business owner, I know how important it is to keep up with customer expectations and maximize sales. Let’s explore the differences between surprising #shoppers through a reinvigorated #retail space via refreshing vs completely revamping their #CX:

COVID-19 was an obvious problem that shook the world to its core. Businesses had to quickly adapt in order to stay afloat and maintain operations. Check out the clip to learn more: #Retail #Resiliency #CX

@elfontheshelf who?! Out with the old, in with the new. Introducing Boss in a Box! It’s time to start new #christmastraditions within the #TROCNation will our little elves make it to the nice list this year? We’re going to find out! 😉🎄🎅🏼

I had the pleasure of speaking on the Intersection of People and Technology (IPT) Podcast to talk about the backstory of T-ROC and how it became what it is today. Take a listen to learn how it all started.