@braelyn_ai Hi there! We are so sorry to hear about this frustrating experience. Please DM us the phone number and email on your account. We are happy to further investigate!

@MichaelLee04 Hello Michael. Thank you for reaching out to us. We understand that you are concerned about the station on Folsom St. and 3rd St. Currently, we do not have an exact timeframe for this station. We do appreciate your patience.

@daniellacoste Hello Daniel. Thank you for reaching out to us. We're sorry for the bike availability within the area. We have reported this to our operations team for re-balancing.

@baybayev Hi there! We'd attempted to respond in the past, but the system prevented us from doing so. The city requested the removal of that station, and we expect it to be back in service this spring.

@bradtaft Hi Brad! We apologize for the lack of free docks at this station and apologize for any inconvenience this may have caused. We’ve passed your feedback along to our operations team to ensure bikes are properly rebalanced in your area in the future. We appreciate your help on this!

@buildmoretrains Hey there! Thank you for reaching out. The station at 14th St at Mission St is currently under maintenance, as it's unavailable you won't see it on your app's map. We don't have yet a specific date for when it will be back, we apologize for any inconvenience this might cause.

@ChuongIsHere Hey Chuong! We appreciate you taking the time to reach out to report this abandoned bike. We have sent your feedback to our operations team in order to retrieve this bike. Please note that we cannot give an exact timeframe for when this will be resolved.

@kwatt Hi Kevin! Thank you for sharing this with us. Upon checking, the station is currently online, though it was undergoing maintenance earlier today. We’ve informed our Operations Team to investigate the issue further. We apologize for any inconvenience this may have caused.

@plof6kark9sqob Hi Alex! Thank you for bringing this to our attention. We are so sorry for this frustrating experience. We have notified our operations team for inspection of the downtown stations, and hope you have a fantastic day!

@Thegaybourgeois Hi there! We apologize for the lack of bikes in this area and for any inconvenience this might've caused. We’ve passed your feedback along to our operations team to ensure bikes are properly rebalanced here. Thank you for your patience and help with this matter!

@mattbergland Hey Matthew! We apologize for any inconvenience this might've caused. We have passed this request on to our local teams so they can further investigate. While we cannot give an exact timeframe for when this will be resolved, rest assured our team has been notified of your report.

@mondalan Hello Alan. Thank you for reaching out to us. We have reported this to our operations team for rebalancing.

@kwatt Hi Kevin! Thanks for taking the time to relay that information to us. We are truly sorry for this experience, and have notified our operations team for rebalancing in this area. Have a fantastic day!

Bikeshare for All offers eligible Bay Area residents a $5 Bay Wheels membership for your first year. Today we will be @BerkeleyPublic Library 11:00am-1:00pm to answer questions and help get you signed up. See eligibility requirements and benefits here

Bikeshare for All is our income eligible membership at just $5 for the first year. 💸 🚲 You get free unlocks, 60 min classic bike rides & our best price on ebike per-minute-fees. Learn more and sign up this Friday @BerkeleyPublic Library, 11am-1pm.

@brandonyung1 Hi Brandon! Availability is a top priority, which is why we are actively working on station placement by partnering with the city's Department of Transportation. Our maps show the most updated information about stations, so check your app's Station Map for new installations.

🚲 New Station Alert 🚲 Parque Ninos Unidos (Treat St at 23rd St) Check it out and find the stations closest to you in the @lyft app.

@MayUseFullLane Hey there! Thanks for reaching out. We don’t have a timeline for the return at this moment, as it depends on the city completing their work. We apologize for any inconvenience this may cause.

@Nextransit Hi there! Some stations may be temporarily deactivated or relocated due to city construction, street repairs, or local events. For the latest updates, please check your app's Station Map. We apologize for the inconvenience this may have caused!