@TankgreenJKU Hi, Rob. Can you send us a DM on Instagram or Facebook so we can look into this?

@StandInUK Hello. Thanks for bringing this to our attention. We're sorry for the inconvenience. Could you please send us a DM? We'd like to investigate further.

@chicha_black Hi, Thank you for reaching out to us. Please send us a DM with the details of your concern, so we can look into this further for you.

@annolo4 Hello, we've replied to your direct message.

@ElliotChan95 We've replied to your DM.

@ElliotChan95 Hi, Elliot. We have seen your DM, and we replied to it. Thank you.

@iamonabeach Hi. After checking with our technical team, there were no downtime reports about the in-app chat. We will forward your feedback about it for further investigation. Thank you.

@diania30 Hello, Diania. IHG Hotels & Resorts doesn't ask for any payments from applicants during the recruitment process. We've been made aware of advertisements and job offers from unknown employment agencies falsely claiming to recruit on behalf of us to attract job applicants.

@katieGenter Thank you for choosing us, Katie! We hope you visit us again soon 💖

@JTGenter Thank you for choosing us! We're glad you had a great time staying with us. The pass-thru closet is so much fun! We hope you visit us again soon 💖

@NotADimeAgain We would like to learn more about your experience and investigate. Can you please send us a DM?

@ree_reeo Hello, Mareeo. We want to look into this further. Please send us a DM with the details of your concern.

@Malibama So we can further assist, please send us a DM.

@milteachermarch Please click the direct message option below and send over the details of your stay. Thank you.

@milteachermarch Hello, please send us a DM with the details of your stay so we can look into this for you.

@Stencil1 We have responded to your DM, Ed. We encourage you to continue further communication in the DMs to avoid confusion.

@annehstevenson We are sorry to hear this, Anne. We want to look into this further. Please send us a direct message and provide the confirmation number, full name, phone number and email address.

@reliefactor5 Hello. We are sorry to hear this. Can you please send us a DM with your reservation details?

@CBobrowitz Hello, Cara. We are sorry to hear this. Could you please send us a DM with additional details?