@ChrissMari Can you send us a DM?

@VeritasLiberta8 Can you send us a DM?

@rexyx3 Please DM us so we can help!

@_ayolove Please DM us with your order info so we can help.

@phelpsieh Please send us a DM so we can help.

@gotpartyfavorz Please DM us so we can help!

@delgadoshell Please send us a DM so we can make sure this it being looked into!

@ergreen63 Hi there! We're so sorry for the experience. We just responded to your Facebook message.

@saintfresa We’re sorry for the mix-up. Send us a DM with your order info so we can help make this right!

@christinetucci3 We're so sorry about that! Mind sending us a DM with your receipt?

@JustinW84_ We'll be sure to let our IT team know!

@JustinW84_ You can also find the complete details here:

@JustinW84_ We'll be sure to share your feedback with the team!

@JustinW84_ You would've already received the reward if signed up then. You mentioned having it in the screenshot you sent a couple days ago. It's the Free Pastry or Sweet w/ Purchase reward.

@Gottahatediv We’re sorry for the mix-up. Send us a DM with your order info so we can help make this right!

@Jonatha02236810 Hi there! Mind sending us a DM with your receipt?

@LoveLynnK Please send us a DM with your order info so we can make sure this is addressed.

@Vdaddy1230 Hi there - Let's talk more in a DM.