@keithjennings11 Hi Keith, We have sent you a direct message regarding this. Thanks, Derbion

@OSJacl234 Good afternoon! We have disabled parking spaces across all our car parks located close to the entrances. Our disabled parking spaces are all undercover and we have 24-hour security cameras throughout the car parks Thanks Derbion

@mtovey91 Hi Myles, We would recommend using Derby Bus Station as they will provide all timings and the best routes for your journey. Thanks, Derbion

@CH47LI3dcfc Hi Charlie, We will pass this feedback on to the relevant departments for review. Thanks, Derbion

@MariaSlack9 Hi Maria, Our quiet hour is between 9am-10am every day! During this hour, shops are encouraged to turn off any music and dim their lighting. As well as this, the mall music is also turned off. Thanks, Derbion

@truthseekerHQ Hi Joe, This has now been rectified! We apologise to any customers effected by this system error! Thanks, Derbion

@missandiuk Hi Andrea! Yes, we have Brent Amazon lockers located on level 1 near M&S! If you need any assistance locating them during your visit, please visit the Customer Service Desk outside of Boots where we can direct you. Thanks, Derbion

@mtovey91 Hi Myles! Thank you for your message! Our stores open at 9am on a Saturday, and close at 7pm. All our opening hours can be found at Thanks, Derbion

@mtovey91 Hi Myles Thank you for your recent message. For more information on units within the centre please contact: Email: Greg.Baxter@Derbion.com Thanks Derbion

@one2onediet_vr Hi Vicky, Due to the protest in Derby City Centre, there is an increased amount of traffic and road closures. We are working closely with the Derbyshire Constabulary and the Council to reduce wait times. Thanks, Derbion

@MariaSlack9 Hi Maria! Thank you for your message! We do not currently have a designated quiet hour, but stores tend to be quieter between 9am-10am. Our mall music is also turned off between these times. We hope this helps! Thanks, Derbion

@MariaSlack9 Hi Maria! Thank you for your message! We do not currently have a designated quiet hour, but stores tend to be quieter between 9am-10am. Our mall music is also turned off between these times. We hope this helps! Thanks, Derbion

@Shelbyroo1981 Hi Michelle, Unfortunately, when a high quantity of visitors leave the car park at the same time, it can cause congestion. We have extra staff on hand to help support entry and exit to the site. Thanks to all our visitors for their patience as we work to get things moving.

@missandiuk Hi Andrea, The height restriction for Basement Car Park is 6ft / 1.83m! Thanks, Derbion

@barbarnana21 We will pass this feedback on to the relevant departments. Please accept our apologies for your negative experience. Thanks, Derbion

@Fixed_Gear we are currently experiencing traffic congestion in the centre Car Park today. The Centre Team have deployed extra staff to help support entry and exit to the site. We apologise for any inconvenience that this may have caused and thank you for your understanding. Derbion

@bectompkin @JuliaBurkin2019 We can assure you that Derbion has done everything to play its part in easing this traffic and appreciate everyone's patience. Thanks, Derbion

@bectompkin @JuliaBurkin2019 Unfortunately, as we previously mentioned, the traffic is caused by external factors, and not caused by Derbion. We appreciate your patience. Thanks, Derbion

@bectompkin @JuliaBurkin2019 Unfortunately, as the traffic is caused by external factors, and not Derbion, we can not give a time estimate. Thanks, Derbion