Wix Help
@WixHelp
Followers
13,208
Following
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Media
1,511
Statuses
46,585
We're here for you! Tweet us for any help related issues. Live status updates:
Everywhere you are :)
Joined June 2016
Don't wanna be here?
Send us removal request.
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Pinned Tweet
Check out our status page to stay up to date on the availability of all Wix products, in real time >
If you have any questions or need further assistance please send us a tweet or direct message and we’ll be happy to help.
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@chillwithchelss
Hey Chelsea, our team is working on your ticket. Please feel free to DM us if you need any further follow up after the phone call, we are here for you -TA
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@YamiSparrow
Haha Yumi. Yes we hear that a lot of times. That's why we created this ad>> 😉 LG
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• The
@WixHelp
page is the place to receive Wix support. Ask us anything!
• Follow
@Wix
for inspiration, to meet our amazing users and to get pro tips for your online business.
• Follow
@WixPartners
for product updates & advanced educational content.
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•
@WixHelp
is the place to receive support. Ask us anything!
• Follow
@Wix
for inspiration, to meet our amazing users and to get pro tips for your online business.
•
@WixPartners
features advanced content for our Partners community.
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🚨Feature Alert: Advanced Menus🚨
With advanced menus, you can show your visitors the content you want, where you want.
Create different menus for different areas of your site, with multiple levels of navigation to stay organized.
Get started here:
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• The
@WixHelp
page is the place to receive Wix support. Ask us anything!
• Follow
@Wix
for inspiration, to meet our amazing users and to get pro tips for your online business.
• Follow
@WixCommunity
for tech news, company updates & advanced educational content.
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Think your site deserves a glow up? Get inspired by a wide variety of color schemes to give your site a visual impact
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We are aware of some issues with Editors failing to load. We will provide additional updates and information soon. Thank you for your patience 🤞
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@SandeepJuneja
Thank you for the suggestion, Wix does offer a number of promotional tools such as coupons, free shipping, loyalty programs and more. If you'd like to read more about this, check out our eCommerce solution >>
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@WietseWind
@dbeastcous
@XummWallet
@Wix
@WixPartners
@ecwid
Hi, thanks for reaching out about this. We'd like to hear and discuss this further. We'd appreciate it if you could send us a direct message we can take it from there. Hope to hear from you soon.
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@Book_Nook_Shop
@majandmaltby
Hey there! We're also here to help! Feel free to shoot us a DM with your username or domain name and we'll be happy to answer your questions! :) -LM
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@Dasgasdom3
Hi There. Thanks for reaching. Please send us a DM with a link to the relevant YouTube channel.
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🚨New Feature Alert!🚨
Paystack Is Now Available in South Africa
Connect Paystack to sell online and get paid in ZAR. Accept debit/credit cards, Masterpass, EFT (Electronic Funds Transfer) payments and more.
Connect now >>
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@bored_deepak
Hi, we see that you reached out to us via direct message and replied to you there. -TA
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@zamira016
Hello, thank you for bringing this to our attention. We're sorry to hear this happened. Please submit an abuse report using the following link >> . Our specialized team will make sure to thoroughly review your request and get back to you ASAP.
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@kaggarwal287
Hey Kushagr, thanks for reaching out. Please direct message us with more information and we'll be happy to look into this for you.
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@NoteCandle
Hi there, thanks for reaching out. Our customer care experts would be happy to assist you with this. You can reach them here >> . Please ensure you are logged into your account when accessing this link. A member of our team will reach out to you ASAP.
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@Dikshajaiswaldj
Hi there, thanks for reaching out. Our team would like to look into this. Please feel free to reach out to them via direct message with your domain and account username. They would be happy to help.
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@fire_spell
Hi there, we are not encountering any wide-spread issues with dashboards at the moment, but if you send us a DM with your domain name, we will be happy to look into this further.
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@reggie_pol40139
Hi Reggie, would you please send us a DM with your domain name so we may look into this?
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@RosangelaFdz
¡Hola! Gracias por contactarnos. En este chat sólo hablamos inglés, puedes continuar en inglés o, si lo prefieres, comunícate con nuestros diferentes canales en español:
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Hi,
Due to human error, you may have accidentally received a reset password email. This email was sent from Wix and isn't malicious content in any way.
If you didn't request to have your password reset, ignore the email. No action is required.
We apologize for the inconvenience.
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@drpeternagel
Hi Peter, if you would like to report this site, please send it to abuse
@wix
.com and our team will look into your request ASAP. Thank you.
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@PelikanAviation
Hi there, thank you for reaching out, we see you have sent us a direct message. Our team will be happy to converse with you through DMs. They look forward to assisting you.
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@doctorow
Hi Cory. We're sorry to hear this happened. We have a zero tolerance policy for malicious content and a dedicated team to address complaints. Please report the site here > , and feel free to reach out to us on DM for further follow-up.
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@collectlibtears
Hi there, our team works on a callback system so we don't have a direct number to provide. You can request a callback here and our team will be in touch with you ASAP:
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@weddingindelhi
Hi there, please direct message us with more details about what's going on. We'll be happy to follow up on this for you.
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@EricBuechelNet
Hi Eric, we're sorry to hear that this has been your experience. If you'd like to send us a DM clarifying what you are experiencing, we would be happy to assist you in any way we can.
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@remote_cloud
@Wix
Hi, thanks for letting is know, our expert blog team is working to resolve this as we speak. Keep updated and learn more about what is happening here >
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🚨 New Feature Alert! 🚨
Make it easier for return customers to check out by letting them save their card details after signing up!
Learn more here :
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🚨New Feature Alert 🚨Add a signature field to any Wix Form and customize to match the form’s design. This feature is open to Premium Ascend users. Learn more here >>
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@ubo_saad11
Hey, you're probably trying to reach another Twitter page. Wix is an online web creation platform people use to build websites. Sometimes they forget to update their Twitter buttons. We suggest you return to the site and see if they have other contact information there.
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@rumeameke
Hi there Rume, thank you for reaching out, our team would be happy to check this for you, send us a direct message with more information to assist you.
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Hello everyone, if you are experiencing downtime, our team is aware of this issue and working to resolve it as quickly as possible. You can keep up to date with our latest updates here: .
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Happy New Year Everyone!
Our team looks forward to continue to help our users succeed. Don't hesitate to reach out to us at anytime.
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@S_Lane_Pierce
Hey, we continue to be here for you on DM but see that you did not reply to the message we sent last week or the support ticket
#516728923
which we created on your behalf last week. Please feel free to follow up with us on DM for further assistance.
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@WebWeLearnLyon
Hi There, We would like to have more details about your request. Please send us a direct message with more information about this.
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@adelroscio
Hi Analia, are you trying to log in to your Wix account? Please send us a direct message, so we can help you with this as soon as possible.
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@tinygeniceyd
Hey there, We would be glad to help you get back into your account. Send us a direct message with the account username.
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@4vNKv9oliq6u7hO
Hi there, we have replied to your previous post, please see our response when you have a chance. Feel free to send us a direct message if you have further questions, our team is always happy to help.
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@SteveMa31047071
Hey there Steve, thank you for reaching out, is it possible you just haven't confirmed the domain registration? Send us a direct message with your Wix username and this information and our team will be happy to help.
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@karmavangothic
Hi there, we are not currently experiencing any known issues with the dashboard. We'd be happy to take a closer look for you however, if you'd like to send us a DM with your account name and domain.
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@amandyly_
Hi Amanda, we have responded to your DM on Instagram regarding this. Please take a look when you have a moment. Thank you.
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@KurenaiAkashi
Hi there, we have replied to your first tweet, please take a look when you have time.
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@AnthonyDavidso2
Hi there. If you'd like to contact us via DM, we would be happy to discuss this further with you.
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@PyroGirl8
Hi Bri, thank you for reaching out. Would you mind specifying where in the process are you stuck? Please send us a DM with a couple of screenshots and additional information so we can further assist.
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Hello Twitter! Our Support Team is here to help with any issues or inquiries you might have about Wix or your account. Give us a shout! 😀
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Hey Wixers! Rebuilding your site? No need to buy a new plan, just assign the one you have to the new site!
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Elevate your food marketing game just in time for
#InternationalBurgerDay
with these expert tips from
@Wix
! Whether you're a restaurant owner or a foodie blogger, this article has all you need to stand out in the crowd
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@Ecolede54273416
Bonjour et merci de nous avoir contactés ! Nous vous invitons à consulter notre page Twitter en français
Twitter:
Pour toute question d'ordre technique, notre équipe d'assistance francophone est à votre entière disposition ici:
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Curious about how Google decides who’s on top? Unravel the mystery of the Google algorithm with this easy guide! Learn how it works and what it means for your SEO.
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@Buddy2861
Hi there, if you'd like to send us a DM here on Twitter, we'd be happy to show you how to deactivate the lightbox trigger. This will allow you to keep the lightbox saved, but it will no longer appear on your live site.
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Whether you are new to Wix, or just in need of a refresher, Wix Learn has a variety of free lessons to help expand your skills
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@bumbmlebee
Hi there, we see you have also sent us a DM regarding this. We have responded to you there. Please take a look when you have a moment. Thank you.
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@CanucksSoCal
Hey There, we provide live chat support on Facebook Messenger and here on Twitter. Please send us a direct message with more information.
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@KeithFarnish
Hello There, thank you for bringing this to our attention. Submit an Abuse Report using the following link: . We take this very seriously and our specialized team will review everything and get back to you ASAP.
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Yay🎉 Free domain giveaway! Intrigued? Many of our annual Premium Plans offer a 1 year free domain voucher😮
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@mbradbury
Hi there! Though we do not offer html code support, we found an article that may be really helpful to you :).
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Elevate your photography game with inspiration from these 12 stunning websites! From breathtaking landscapes to captivating portraits, explore how top photographers showcase their work online. 📸💻
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@poipoimktplace
Hi There, We would love to help you. Send us a direct message with your account username so we can get to the bottom of this.
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@AngelAkenoNY
Hi Angel, we would be happy to provide you with the support you need. We noticed you reached out to us via DM and have replied back to your initial message. Please check your inbox and let us know if there’s anything else we can do to assist
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In today's digital age starting an online business is a smart endeavor, but how do you know where to start?
Check out our step-by-step guide full of valuable insights on how to start an online business here:
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@KrissiTii
Hello, thank you for bringing this to our attention. We're sorry to hear this happened. Please submit an abuse report using the following link >> . Our specialized team will make sure to thoroughly review your request and get back to you ASAP.
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Wix Tip:
Once a domain name is registered it can't be edited, so other than looking for typos before buying, make sure to research the domain name before purchasing it.
Search the name online and see what might be associated with the name and consider your options from there.
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@m_elon3224
Hi Joanna, we've replied to your recent DM. Please check your inbox when you have a moment.
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@1Flyytaurus
Hi there, we offer live chat support right here on Twitter. You can send us a DM or connect with a customer care expert through our contact page, as mentioned here >> .
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@BaileyTaylor609
Hi, thanks for reaching out. We're sorry this happened. We have a zero tolerance policy for malicious content and a dedicated team to address complaints. Please report the site here > , and feel free to reach out to us on DM for further follow-up.
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@neil_jules
Hi there, we noticed that you tweeted to us earlier with the same request. We have replied back to your initial tweet, please see our answer.
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Did you know?
You can add games or quizzes to your site by adding the HTML code using the HTML code element.
You can also search the Wix App Market for suitable third-party apps using the search terms ""Games"" or "Quizzes"
Here's how :
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@Unlimitability
Hello there, We are here for you, and we would like to make this a better experience. Please send us a direct message and tell us more about your request.
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@FistingFans
Hi Again, please see our response to your initial post and send us a direct message with more details.
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@orhanoguzyilmaz
Hey there - We hear your frustration, and we are sorry to hear that the renewal was unexpected. Please send us a DM with the username or a domain in the account so we can help take a look and see what we can do to help.
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@aloneinaforest1
Hey there, we're happy to look into this for you. Please direct message us with your Wix username or domain when you get a chance.
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@loveyogabird
Hi there Nicky, thank you for reaching out, you can always reach our team through our contact link here >>
Our team is also happy to help over Twitter direct messages if you would like.
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Have you ever live streamed? 🤳We've narrowed down everything - from the equipment you need to the best live streaming platforms so you don't have to.
Check it out >>
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@LightingSede
Hi there. We have followed up on your DM, please take a look when you have a moment. Thank you.
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@chris7ben1
Hi there Chris, thanks for reaching out. We'd be more than happy to provide you with some ideas for this artist site if you'd like to send us a DM with your account name and domain.
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How would you describe your website building journey in one word? Let us know!
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If you’re thinking about going mobile, the Wix App Builder is the perfect tool for you. Effortlessly create custom apps for iOS and Android with AI-driven features. Sync with your website, manage updates easily, and keep your audience engaged on the go. Curious to see how it
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