Wessex Water
@wessexwater
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We're here 8am to 10pm. For emergencies call 0345 600 4 600 or report a problem using the link below.
Claverton Down, Bath, England
Joined March 2010
It's important to check for leaks as the weather gets colder to reduce the chance of frozen pipes❄️ If you have identified a leak, visit our website to find out what your next steps are: #WinterReady
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Do you worry about accidentally creating a sewer blockage? 🤔 A simple way to help prevent this is to avoid washing any fats, oils, or grease down your drains. Instead, dispose of them in your food waste bin once they have cooled! #StopTheBlock
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A leaky loo could be costing you around £600 a year without you even knowing! 😱💸 Check your toilet for leaks and fix them fast to save water and money! 💰🌍 #WaterEfficiency #SaveMoney #SaveWater #LeakyLoo #HomeTips
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@CllrHudston Hi Cllr Hudston, thanks for reporting this to us. We have passed on the details to our customer service team and they're arranging for an inspector to investigate. The reference number is 063109304001.
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Help is available if you are finding it hard to pay your water bill. The types of support we can offer include flexible payment plans, reduced bills, payment breaks, discount for low-income pensioners and more. Call 0345 600 3 600 for more info or visit:
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RT @CCWvoice: 🎙️ New episode of Waterfall! In this episode Mike is joined by Andy, CCW’s social policy expert, to share practical tips on…
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@DPhlptt3300 Hi. Sorry you've been unable to set this up. If you DM us your address and best contact number we can ask our billing team to give you a call.
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Flood warnings have been issued across the region due to heavy rain and high groundwater levels 🌧️ Use our online tool if you need to report a water supply or sewerage issue: For who to contact about flooding, visit:
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Sign up to our 'knock and wait' or 'password' service! 🚪 If you find it difficult to reach the door quickly, this will ensure that we wait for you. You can also set up a unique password for us to use when visiting. For more information, visit:
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@DebbieBetteridg Hi Debbie. Thanks for taking the time to report this to us. Could you confirm which town this is in? Many thanks.
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@MariaDawn245949 Hi Maria, we have been updating on this situation since yesterday, incl texts to customers, website updates & advisories sent to local media. We have also written to local schools ahead of Monday morning, when road will reopen under lights as repair of burst main continues.
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@bob_combedown Hi Bob. Thanks for reporting this to us. We have a team on site working on the repair.
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Dealing with frozen pipes? Follow these simple steps to help you thaw them safely and protect your home this winter. ❄️🏡
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@littlelouandMM Hi there, thanks for flagging this. Would you be able to DM us the number that called if you still have it please? We will investigate this.
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@Jools666 Hi there, please could you DM us your full address and postcode so we can look into this?
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@BayHoles Hi there, do you have a what3words reference of where this is please? We can check if this is one of our assets. Many thanks.
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The start of a new year can sometimes be a struggle, especially when it comes to finances. 😔 If you are experiencing January blues due to money struggles, there are ways we can help. Find out more about the support we offer here:
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Do you want to save, water, energy and money while washing the dishes? We've got some great tips to share! Our favourite small changes make a big difference for our environment. 🌍
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Don’t let clogged gutters or drains turn into a winter nightmare! Here are some easy steps to help keep your house safe from flooding and unnecessary damage.
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The answer is 70%! Make sure to always bin your wet wipes and put fats, oils, and grease in the bin to keep your pipes blockage free 👍
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