@Noma0418942 Hi, we’re really sorry to hear about your experience. That’s not the level of service we strive for. Please provide us with more details, so we can look into this and address it with the team.

@sherissa_r Hi, we are sorry to hear about this. Please contact your ISP, and they will log a ticket for you.

@mmakhumoetsile Hi, we have responded.

@PMzizi17871 Hi, we have an outage in the area due to vandalism and our technicians are on-site working on it. We apologize for the inconvenience. Please visit to check the network status.

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@hassan_saib Hi Hassan Saib, kindly refer to the Dm sent by the team.

@mmakhumoetsile Hi ♥kҽŋҽɩɭwҽ♥ Mos'tsana wa motswana, kindly Dm us with your full address, and we will advise on your inquiry.

@Thabomagwaza Hi Thabo, kindly contact ISP to assist log a Vumatel ticket, and we will assist.

@DaveThipe Hi Dave Ť, kindly use the following link for any network updates.

@Snenhlanhla_mts Hi, we are sorry to hear about this. Please visit to check the network status. If there is no incident listed, please contact your ISP to assist troubleshoot.

@DjWiggaSA Hi, we are sorry about this. Please contact your ISP (internet service provider) to assist with troubleshooting, and if the issue is fibre related a ticket will be logged.

@kiyo_paul Hi, we have followed up with the installations team.

@Khumalotv Hi, we have an outage in the area from 11/02/25 due to vandalism. Our team is actively working on resolving the issue. We apologize for the inconvenience. Please visit to check the network status.

@Georgia369katz Hi, there is scheduled maintenance in your area, [Athol, Illovo Wedge], from 2025-02-10 08:02 to 2025-02-13 18:02. We apologize for any inconvenience this may cause.

@SchworerTracey Hi, we have an outage in the area. Our team is actively working on resolving the issue. We apologize for the inconvenience. Please visit to check the network status.

@Mac_caresa Hi Mac-care, kindly note that there is an outage in your area that was logged on the 08-02-2024. Our team is working diligently to repair the outage within the specified timeframe and restore the service promptly.

@Mac_caresa Hi Mac-care, kindly note that there is an outage in your area that was logged on the 08-02-2024. Our team is working diligently to repair the outage within the specified timeframe and restore the service promptly.